Very professional and fair in their pricing. Always does that little bit extra to show you're…read moreappreciated as a customer. Great communication and easy scheduling. Definitely recommend.

Had my car towed up there late on Friday... Thought a lot of really bad, expensive things were…read morewrong with it. The manager was extremely busy but was able to look at it on Saturday. Told me it was motor mounts and had it fixed by 2. It runs great now! Very reasonably priced as well. This will definitely be my new mechanic.

Tried A&J for a few repairs needed. They correctly diagnosed the source of the front end noise,…read moreand also diagnosed that the brakes needed work. However, there was no chance to discuss options for the parts -- I could only say yes or no to the repair with parts they selected; with other shops, I have always had the chance to say 'good', 'better' or 'best' for the parts. Also, they make a big deal of "do it all" (not just transmissions). However, that is not true -- they did suspension work but could not do an alignment in-house. It is not honest to say 'do it all' when you can not do the alignment required. I also prefer a shop where the mechanic discusses the situation, which helps me understand my vehicle. A&J apparently made a choice to not offer this service. Overall, I was not satisfied.

From the owner: A & J Transmissions and Auto Repair is family owned and operated and the oldest name in the…read morebusiness. We are a third-generation business since 1953. The Henfling name is known for transmission repair. We're dedicated to keeping your vehicle running smoothly and efficiently. Our skilled technicians are here to provide top-notch auto repair and transmission services.

I used Tim's garage on a recommendation. The first time they were great…read moreI got very good work for a very good price. Second time was to replace an automatic window mechanism which had stopped working. They were $100 more than a different mechanic but I trusted them. Third time involved 3 stages. I was out of town and my pet sitter was instructed to start my car every few days. The car wouldn't start a week into my trip. When I got home I called Tim's. Josh came out, said it was the battery and they charged $50 for the home visit and $80 for the battery. Within a week it would not start. Josh came put with a new battery upgrade and this time it was $50 for the home visit and apparently $100 for the battery. Within a couple of days, car would not start. I had it hauled in to Tim's and the diagnosis was that the inside overhead light was left on. That was $100 for all the running around. I asked for receipts for the 3 interventions and I got the runaround for two weeks from "the cash girl". Next week, next week, next week was the runaround. I never got receipts, and I gave up which sadly I think was their goal. I trusted them and got burned. They might not do this to other people but I would never trust them again. Very sad. I thought the best recourse was to leave a review

I had the best experience at Tim's Garage today. My car's check engine light came on and they got…read moreme right in to diagnose the issue. To make a long story short, Josh and other employees went above and beyond to fix the issues with my car and I could not be more grateful and pleased. From reception to owner, everyone was just amazing! I won't go anywhere else for repairs or maintenance on my car. Thank you, Thank you, Thank you!

I found Ryan's Auto Care on Yelp and decided to give them a try. I'm usually cynical about auto…read morerepair places but was very pleased with the service I received. I mentioned a few issues I had in addition to the main problem - wipers quit working. They looked my car over and found the problems, providing me with details and what could be fixed now and what could wait. They provided me details, cost, etc. and kept me apprised of progress. Additionally, they provided me a loaner car. This was a godsend as I was going to daily radiation therapy for cancer. I was so pleased with their care, I also asked them to give me an oil change as I knew it would be needed soon. I feel the cost of the work was very fair and will have the continue with the other things we found and put on hold. Great business!

Two great experiences. Fair pricing, keep you updated on status with texts and phone calls. If…read moreyou are looking for a shop to fix your students car I highly recommend Ryan's Auto Care!

Very disappointed with Motorcars of Lansing. They sold my daughter a vehicle that has already…read morebroken down, leaving her stranded in the middle of an intersection waiting for a tow truck -- and she hasn't even had the car long enough to get plates for it yet. It's still on a temporary tag. To make matters worse, she paid for an extended warranty, only to find out today that it was never even added to her vehicle. She had the car towed back to the dealership, and now they are avoiding her calls. This is completely unacceptable. I would strongly caution anyone considering doing business here to think twice before buying from them. better business bureau is next.

I purchased a Jeep Wagoneer from another MotorCarsOnline location on December 8, but management at…read morethis Lansing location became involved when I attempted to resolve the issues that began shortly after the purchase. Unfortunately, the situation has now been ongoing for nearly three months without being fully resolved. Shortly after leaving the dealership and beginning the drive home, the vehicle started displaying electrical warning lights and sensor alerts. The vehicle was also leaking oil due to a loose oil filter that had not been properly tightened. When I contacted the dealership about the warning lights, I was told in writing that they "knew what the issue was" and that they had already spoken with their service department about it. Despite that, the vehicle still required diagnostic work at a Jeep dealership to address the problem. There were also issues regarding the spare key. I was told in writing that the key would go out in that day's mail, but that never actually happened. After several weeks of follow-up it became clear the key had not been mailed. While trying to resolve the missing key issue through this location, a staff member even asked whether I would be willing to sign an NDA before they sent payment for the replacement key, which was surprising given the situation. Another major issue has been the warranty paperwork. The warranty was supposed to reflect commercial use with unlimited mileage and a $100 deductible, since the vehicle was purchased in my company's name and is used for work. However, the warranty was processed incorrectly and has required additional time and effort to correct. I have made multiple attempts to resolve these issues directly with management, including speaking with the general manager, Mark, who informed me that the matter had been placed on Simone to handle. Despite that, I still have not received direct communication from Simone to finalize the remaining warranty correction. At this point, I am simply asking for the vehicle and warranty to reflect the terms originally agreed upon at purchase and for the remaining issues to be resolved. I hope the dealership will reach out so this situation can be resolved before I need to escalate the matter further.

Terrible service, they had my bus 2 weeks. Got 19miles and was strained on the highway. Had my bus…read moreanother 5 weeks and said they couldn't fix it so I had to pay for another tow. Thankfully the new place figured it out in 2 days. Also refused to give me my parts, that by law I should be able to get 2 buisness days after you pick up your vehicle. Very shady.

Our vehicle has been at this shop for over a month! Everytime we call for an update we receive…read moreplenty of excuses, but no help. They couldn't figure out what was wrong, so instead of digging in and doing the work, they parked it outside and let it sit for over 2 weeks. We were told it was first come first serve, but obviously that is only for quick fix problems. Still no idea what to do or when we will see our vehicle again. Very angry and unimpressed

The team at Discount, Mufflers & Brakes in Lansing were absolutely incredible !!!!! It's been a…read morelong time since I've seen customer service this well done! They told me what my options were that would get me by for now as well as a total repair of the whole muffler , then got me right in and out in less than 2 hours even though they were completely swamped. I cannot recommend this business enough !!! Honest & efficient which is hard to come by in auto repairs nowadays- don't look any further just go see the team and they will treat you right!

Took the car in to get the muffler and exhaust replaced . And they had to lift up the car to do…read morethat and they never told us that the frame was rusted. And they had to see it when they had it up in the air . They replace the muffler and exhaust which they never should have . They should have told us that the frame was bad at that point . Disgusted they even check checked out our brakes front and rear and said they were bad and they were not . The only thing they were right on is they said a wheel bearing was bad and one was that was the only thing