My tire blew out on the way home from work. I called and was told it was going to be an hour to an…read morehour and a half, and it was going to be x amount. I told them yes, and set it up. Dispatch called me back and apologized because she messed up and it was going to be a little more due to the distance. Driver showed up less than an hour later, got my car lifted and to the tire shop in no time. He then offered to wait until I got a ride When I stated I'd just walk, he said he wouldn't let me do that because it was negative outside with windchill. He said he'd just give me a ride down the road to my building, and risk getting in trouble. Every aspect of this company was very friendly and professional. I hope I don't ever have to use a company again. But if I do, I'm definitely going here

Needed to replace body parts on my '05 Prius. Ordered and paid for the parts on their website;…read moreimmediate follow up phone response to confirm. No problems picking them up. The parts where ready to go, my Shroyer Rep went over the condition of the parts, and helped me load two panels into my Prius and assisted me with putting on the front door. Thank you so much.

This business is like my second home. I can almost always find what I need. Sometimes, I even come…read moreacross items I pick up for possible future use.

A special shout-out and thank you to Jamie and Elliot for superb customer service regarding parts…read morefor my 2011 Chevy Impala. Elliot is part of a rare and diminishing group who can be counted upon for accurate and complete information on vehicle availability. Looking forward to working with them again soon!

I had taken my car to these people in January, months and months go by and not only do they not…read morefinish the job that they say would get done but ROSCOE screams like a child calling me an a**hole when I was only asking about what THEY said they'd get done. Totally unprofessional, after SEVEN MONTHS, many tantrums from Roscoe, and countless promises of deadlines they give me my car back in shambles. Took it to another mechanic to have it inspected for what they told me would be done and it's a total wreck. Said that its better worth scrapping. At this point they (Snyder's auto) skips town before I could do anything about it. I'm the end they screwed me out of 3 grand in total. Never go here, these people are total scumbags.

Great, personal service and informative classes. These folks will go out of their way to find you…read morethe least expensive way to fix your car. They will also be honest and explain exactly why your car needs what repair. Highly recommended!

OMG! Hank is so dang gorgeous & the nicest dude. both times I've been there. He's been very…read morethorough with his explanations and his handling of my vehicle was awesome.

AVOID THIS PLACE!!! They used to be a reputable place. Not…read moreany more. I took it in for electrical problems. They told me I needed a new starter, so I had them replace it. They also said the brake pedal went too low, so brakes needed to be bled and refill fluid. Didn't change the pedal at all. They also told me we needed a new battery. Yeah, no kidding! The battery in the vehicle when I took it in was less than a year old. Funny how when I got it back, the battery in it now was 1 1/2 years old and wouldn't hold a charge. Since they stole my good battery and gave me a bad one, I couldn't even get Autozone to exchange it because it was some off brand I never heard of. It cost me another $180 to replace what they stole. VERY SHADY operation. Go somewhere else and save yourself a ton of hassle and money. Oh, the electrical problem never got fixed. But they charged me to diagnose and do nothing for it. The vehicle wouldn't even start when I picked it up. Dead battery. Again! I took it to someone else who actually KNEW what he was doing and got the electrical fixed. What a waste of time and money!

Amy took care of me she is manager and was so attentive she really knew her stuff attentive and…read moreknew her stuff she got me in and out in excellent time I would recommend the store in a heartbeat!

Backed into a snow bank and broke the bumper cover on the back of our car. One little nylon…read morefastener was broken and the other was missing. The staff person called out as soon as I entered the store and asked me what I needed. I told her and she found what I needed. I never would have found it because it looked so different from the broken one. But she assured me these were what I needed and she was right! They worked perfectly and now the bumper cover fits just right!

This place is amazing the guys there did a great job. Awesome service. I would recommend this place…read moreto anybody if they need something done to the truck for trailer covers or side steps for your truck. These guys are fast know what they're doing and I will take my truck back there anytime. They put some new running steps on my truck no less than a half hour, because some certain customer across the street did not want to do it because it didn't have time highly recommended.

Awesome place great staff very smart and easy to work with that offer a huge selection of great…read moreproducts I highly recommend Dar and his team and they're store

I had a fantastic experience with One Stop Auto. I just recently moved to Lansing from the greater…read moreDetroit area, and had no idea where to go when my rear brake pads and routers needed to be replaced. Needless to say I lucked out by choosing to take my car here!! Maria was extremely professional and helpful throughout the entire process. I dropped my car off on my lunch break, and she offered to drive me back to work (about 3 miles away). We had a nice conversation and she never made me feel like it was an inconvenience for her to give me a lift. My car was done by about 6pm which worked out great with my work schedule. They did a quality job replacing my brake pads/routers, and were never pushy about getting extra/unnecessary work done on my car. Their prices can't be beat - they were extremely fair and got me everything I needed at an excellent price. I ended up saving about $150+ by taking my car here as opposed to a competitor. Overall, I had a great experience with One Stop Auto and would highly recommend them. Awesome combination of customer service, quality, professionalism, friendliness, price, and convenience!

One Stop Auto is amazing. I went in here late one day near closing time, and was greeted and helped…read moreimmediately. The office is not connected to the repair garage like most places, so one can wait in a quiet room without constantly hearing oil changes and car horns. Ladd, the man who helped me, was extremely helpful and friendly. I'd brought in my own estimate for replacing and recharging my A/C compressor from a competitor, which he was able to beat by ~$200. Ladd quoted the compressor itself only a little cheaper than the other place, but he actually informed me that I could buy a used part and save a lot more money. He was very encouraging when I suggested that I could find the part myself, and said he would be more than happy to install it for me. He did warn me that there was a risk that the part could be faulty, and I would have to pay double to remove it and put the original back in. I was willing to take this risk. I came back with the part a few days later and the work was done within the time frame promised and at the price quoted. No extras or add-ons. They did suggest me buying more freon, but when I said I don't use the air much, they informed me it wasn't necessary. The part was perfect and the installation went smoothly, they said! I am so grateful to Ladd and his team for allowing me to bring in my own part, installing it so professionally, and restoring my car back to new in a matter of hours. Everyone working there was extremely friendly and welcoming, and there is even a Golden Retriever who hangs around the office! Unexpected bonus. Overall--great service, professional job done, very satisfied with results. I will return there with any and all of my car maintenance needs! Thank you Ladd and the team at One Stop Auto!!! :)

I can't say enough good things about Don's! Fast, friendly, honest, and affordable come to mind…read morefirst. I took a car in to be inspected prior to selling it and was in and out in an hour! They did an oil change and replaced the batteries in the key fobs too. VERY reasonably priced!

From the owner: Front end alignments, steering and suspension, brakes since 1983read more