It's pretty sad all they do is take a tire off a rim and then they want to sell the room to you for…read more35% more than everybody else. What's so special about you Schrams? Are the people that take tires off magical that work there? Special fairy dust? Or just sticking it to the customer. Mostly the last one. Overpriced under worked salesman that's all that place is full of

Schram Auto Parts had the rear knuckle I needed for our Rendezvous at a wonderful price. Low…read moremileage on it as well. Could not be happier.

I thought my car needed a new battery so I stopped at the O'Reilly in Holt. The man who helped me…read moretested my existing battery and said that it was fine, as was the alternator and starter. Saved me nearly $200 when he could have easily told me my battery needed to be replaced (I know nothing about cars so I would have had no idea).

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Terrible experience lin the "shift leader" was just trying to put an obstacle after an obstacle to…read morewaste our gas and time. Just to for a warranty claim on calipers rotors and pads. She doesn't understand the parts she's selling and obviously can't admit it just to be a pain and waste our time. Obviously there's a race part involved in this as this is the first time this problem occured because the customer was African American. She gave us the wrong caliper on the 3rd visit and refused to swap the brackets just to force us on another trip. When I called her out on her racism she threatened to call the cops. I will be visiting the store one more time to speak with the store manager. If this exchange stands then this was the last time I do business with autozone.

Amy took care of me she is manager and was so attentive she really knew her stuff attentive and…read moreknew her stuff she got me in and out in excellent time I would recommend the store in a heartbeat!

I have been a NAPA customer since I was 18 years old. I stayed loyal to the one in Owosso. I have…read morebeen to the Mason store twice in the last week and I am still treated with the utmost respect and the prices are the best around. These are the reasons why I have never strayed and tried any one auto parts store

great auto parts store, I drive from Lansing to Mason , 14 miles one way to buy my auto parts and…read morethere's a Napa store two blocks from my home.

Purchased a motorcycle battery that would not hold a charge. Returned it to the store on MLK ton…read morebe charged and was told they no longer sold that brand for at least 2 yrs. It had a manufacturing date of 02/2020. Luckily I had my receipt, because my information was not saved in their databank. I was given a "newer" date of 04/2022. I asked for it to be checked before I left the store, it was dead! When I went to pick it up the next day, it said bad cell. The refund receipt says: resalable return.

AMAZING customer service! Love coming to advanced because they go above and beyond! This trip me…read moreand my boyfriend took today, Sean helped us out so much! We had a blinker out and needed a bulb and he completely replaced it for us on the car. Seriously never expected them to do that, but another way of Sean going above and beyond! We greatly appreciate the work of this store and cannot thank you guys enough! Keep up the great work! :)

an auto alignment that they wouldn't do because they didn't feel like loosening bolts that had been…read moretaken out the day before. Said control arms were seized when they were replaced the day before. downright lazy mechanic

I've been having my cars serviced here for many years. Good, honest, reliable service. It's great…read moreto have a mechanic you can depend on.

Piece of shit company... For starters, I purchased a 2009 Jeep Liberty Sport, for $11,000... It…read morehad 140k on the motor... Tires were worn, skyslider (sunroof on the entire top of the Jeep) and some check engine lights... First off, the Jeep was only worth about $6000 used, with LESS MILES... Secondly, my repairs lasted for almost two months time total... And the service team is contracted, and HORRIBLE! I had a repair done on my exhaust... And they took off all the piping, and PUT IT IN THE BACK OF ME JEEP!!! Nasty, dirty, gunked up piping, on top of $3000 of Andersen Window displays... I had 2 double hung and two casement Windows... The Windows weigh about 20-40lbs a piece... The exhaust weight about 70lbs easy... Total disrespect and disregard for a customers property!!! After they repaired stuff, they left a really bad ball joint on, and the window module on the drivers side (window and lock controls) were still non functional after the first repair... Then the heat quits working... So they attempted repairs, and failed again... Not even 5 minutes after coming to RPM, and retrieving my "ready to go" Jeep, the heater quits AGAIN... The guy who repaired my stuff comes out, and I say "It ain't fixed... The heat is blowing cold.." and then he replies "I've done this for over 15 years, and you're telling me how to do my fucking job!?!?" I then replied "I don't give a shit about your tenure... I give a shit about my vehicle I bought from Y'all, to be in tip top shape... YOU DIDN'T FUCKING FIX SHIT!!! After that, the guy tried to start bucking up to me... His boss stopped him, and told him to go back in the garage... No apologies... Nothing... I then decided to go to Rapids Auto, in Eaton Rapids... This is the ONLY garage I trust in Michigan... He then looked at my ball joints, heater, etc. Come to find out... The vehicle was SUBMERGED IN WATER!!! Wow!!! Holy shit!!! (Pictures are located in this post) That was a hit to the chest... I paid $11000 for this vehicle that has FLOOD DAMAGE... Wow... I was SCAMMED!!! After I brought all the issues back to RPM, they said that they can "only repair vehicles on site", at no expense... Now keep in mind, this is only the repairs that needed attention PRIOR to purchase... So if something goes wrong down the road, they'll repair it at a 20% (or less) discount... So it's not worth it at all... The employees are incapable... And they decided to throw on another set of tires (as requested), and they were DRY ROTTED PIECES OF SHIT!!! I literally had a nasty blowout on I94 towards Kzoo... Almost lost COMPLETE CONTROL of my vehicle... They then insisted that they didn't know the tires were dry rotted... BULLSHIT!!! With all these complaints piling up (and I'm sure I left stuff out), they decide to call me up and ask about "what kind of tires do you want on your Jeep??" I then replied "The same ones that were on it obviously". Like how stupid can you get? You can't just brush away the fact that I almost DIED, by the cause of your negligence at repairs... So, they throw on some Starfire tires... Starfire tires are the cheapest of the cheap... Like seriously... Within two months, one tire went flat... I was so pissed, and wondering why... Come to find out, they didn't put the tire on right... WOW! Here I'm driving over 300 miles a day, in a vehicle that is supposed to be reliable... And now this shit... Again... This time I was stranded in Manistee... I found an AWESOME mechanic there, who helped me put a used tire on, and I only paid $20... Job and tire included... Which was a BLESSING... After 8 months of using the vehicle, I still had my window module non functioning, (I literally had to open the back window, tilt my seat back Compton style just to order my food at the drive thru... That was a real gas... THEN THE TRANSMISSION BLOWS... This company buys Cars at auctions... They have their own junkyard, and use OLD PARTS to repair your vehicle... STAY AWAY!!! TAKE THIS AS A WARNING!!!

Took my brothers Tahoe in for a service and when we went to pick it back up over 2,000$ of audio…read moreequipment was stolen from it. Now here we are mid covid crisis and a tow truck is picking my vehicle up but I was never informed I was due on a payment. Fuck rpm south side