Terrible service, they had my bus 2 weeks. Got 19miles and was strained on the highway. Had my bus…read moreanother 5 weeks and said they couldn't fix it so I had to pay for another tow. Thankfully the new place figured it out in 2 days. Also refused to give me my parts, that by law I should be able to get 2 buisness days after you pick up your vehicle. Very shady.

Mike and the rest of the staff at Holt Auto Service is great! I've had them service a number of…read morethings on two different vehicles, and they always do a very thorough job at a fair price. There's no pressure to fix everything at once (and let's be real - if your car is over a decade old and you take it in for just one problem, chances are good that there will be a few surprises). They do, however, provide you with all the information you could possibly need, including great recommendations and estimates. On my last visit, they texted me an entire breakdown (including pictures) of the complete vehicle inspection! Also, I feel like I can't possibly end the review without mentioning those cookies... I look forward to them every time I pick up my car! A delicious treat on your dashboard somehow manages to lessen the sting of paying (sinking?) a few hundred dollars into your 2005 Honda. Please continue the cookie tradition, guys!

Hit a deer with my brand new Cadillac, but the damage was almost exclusive to the grille. Jim and…read moreWes had me in as one of their first customers of the day, pulled the front bumper off, and got the grille back into position. You would never know anything happened. Great, friendly service. They understood my emergency and took car of my car as if it were their own. Thank you so much!!!

Worst experience ever with a mechanic body shop! We got hit and progressive had them down to use…read more From the start the first person acted annoyed that I wanted to show him my concerns with the car. Then didn't even note the concerns for manager that was dealing with my repairs. I kept saying there was something off with the hood. Every update from them I inquired about the hood. Oh they didn't look at it but will. Got the call the car was done, again I asked about the hood, Kathy stated she didn't see anything on invoice or notes about the hood, so I asked to speak to manager. Then was told oh yeah we adjusted the hood. And then listed hood adjusting on invoice but no cost, which they charged for every other little thing they did or used. Then I inspected it and the hood was still off and had tons of pushing give, makes a large noise and had a huge gap. But was told oh that's normal. Crazy how it didn't do that before getting hit. I will never use them again or ever recommend them. Also going back to progressive to report them! Extremely dissatisfied

I was traveling out of town when my check engine light came on in my high-mileage 2008 Honda…read moreOdyssey, on a Saturday, of course. The first shop I visited wasn't comfortable with the diagnostic codes and recommended I go to a Honda dealership. Unfortunately, extending my trip to wait for a dealership appointment wasn't an option. That's when I called Handz On Foreign Auto Care and spoke with Chris, the owner. He patiently talked me through my panic, explained possible causes, and went above and beyond to come in on a Saturday afternoon to help his technician ensure my car was safe for the road. Not only was the service professional and compassionate, but the price for an emergency weekend repair was incredibly fair and comparable to what I would pay at home on a weekday. I left feeling confident in the work and incredibly grateful for their integrity and care. Highly recommend Handz On for anyone needing honest, skilled service in a pinch.

This is the only place I will take my car to . The service is awesome the price are reasonable…read more The place I use to go to would take up to two weeks to get me in just for a oil change Handz on gets me in right away

Been going here for years until today. I brought them a jeep and an aftermarket steering kit to…read moreinstall and do an alignment. They installed it and said it now pulls left and right when you accelerate which never happened before. I immediately could tell the alignment is clearly off as you can see in the photo (steering wheel is straight) they told me they did align it and get get the sheet. they also said something else might be wrong and to bring it back if I want them to figure it out. So I drove it down the road and found it drives worse than ever, swaying like crazy and jolting my wheel with every bump, I immediately brought it back upset, and said "it drives 5 times worse than before" NOT BLAMING ANYONE JUST STATING THE FACT and the rude old lady of a manager decided I was insulting her and her business for bringing it back and telling her it doesn't drive right WHICH SHE TOLD ME TO DO, and she had the audacity to get aggressive with me, standing up getting out of her chair pointing her finger at me. I tell her not to get aggressive with me and she has the audacity to say I'm being aggressive as she now gets in my face yelling at me finger in my face. All I wanted was to bring it back and have it figured out what was wrong now. Absolutely ridiculous and terrible business. I've worked in customer service for 10 years, being cussed at and chewed out and even when that happened I've never treated a customer that way. I wasn't being rude to you until you decided to treat me like that. Awful and you should be ashamed.

I was able to get a next day appointment for the holiday which I definitely needed on my brakes as…read moreI only have the one car and live in the country without public transportation.

Had them change out a part that bigger commercial places wouldn't do for me unless they replaced…read morethe rest of the suspension components too. I'm in school and was quoted prices such as $3,000. I bought all the components for around $200 necessary for the job, but didn't have the ability to do one part. The guys were nice here. They even offer discounts for students. Hard to find honest mechanics these days. Worth it.

Brought my car in around noon and it was done that afternoon. Price was fair, service was great…read more 10/10

That's my third time doing business with Gerber collision. They are absolutely amazing from the…read morefirst time you contact them, getting an estimate, scheduling the work and getting my vehicle back so quickly. Everyone there is very professional, very compassionate with your needs, and extremely accommodating. I would highly recommend them for your repairs.

I would give zero stars if possible! By far the worst repair experience I have ever had. This…read morelocation struggles to keep employees and is not afraid to share it, this seems to be their go-to for the reason things are so terrible. It started when I took me vehicle in for the insurance estimate (trip #1 to the shop), the adjuster was adamant that I scheduled when to bring it back as they were already scheduling out so far. I was hesitant due to our extra vehicle having an issue but I scheduled anyway, he said if anything changes to let them know. I took my vehicle on the scheduled day March 25, 2026,(trip #2) go in to drop it off and they do not have me on the books and never ordered the parts. Schedule again to drop it off for April 3, 2026,(trip #3) this time I was able to successfully drop off my vehicle. They call me April 22, 2026(trip #4) and tell me my vehicle is ready for pick-up, I work in Battle Creek, so I hurried home at the end of the day grab my husband and head over to get it. It was about 15 minutes before they closed, I had not really been home and just wanted to get there so I didnt look it over (I have also NEVER had an issue with any of the other repairs I have had done elsewhere). When I got home I actually looked at it, it was terrible work. There were parts ripped and just sat back in, things that should have been repaired weren't, gaps with over a 1/4" difference from side to side (I measured them) and gaps that were just entirely too large. I called the next day and took it back (trip #5). I was told there is no longer a manager at that location and dealt with the "acting manager". He looked it all over, took into the back to make some of the gaps better and tried to get us to "meet him in the middle" on some of the issue. He then said he would get everything ordered and call us the following day. After a month of not hearing anything I called then again, was informed I would have to bring my vehicle in AGAIN for the issues to be looked at as that person was also no longer employed and there was a new manager. Finally, I was able to take me vehicle in again on June 19,2026 (trip#6) yet the manager was not there. I informed the employee that I would not be leaving without a list of the repairs as I would not be doing this step a 3rd time. He was utterly dumbfounded as to what I was asking for! The manager called me the following Monday June 22, 2026 to discuss the issues with me and told me he would be ordering the parts and would call me "tomorrow". I called again July 16, 2026 as I still had not heard anything. As I sit here almost 3 months now from when I initially picked up my vehicle (just short of 5 months from my accident) my vehicle is still not repaired correctly and I do not have a timeline as to when that will occur, I do know I will still have a minimum of 2 more trips to this shop for this one repair!

My car had been there let's say 15 times since February 9 they could never get it correct they blew…read moremy engine and now they've had the car straight eight weeks so I do not recommend anybody going there. They lie and lie and lie. I've got proof they've lied to my finance of my finance institution., the dealership where I got the car and of course me the very last work order they did. They definitely didn't put the car back together correctly cause I don't see how you blow an engine in 40 miles.! I will continue to leave reviews until I see that they're left because you guys take the reviews down that you don't like and that's crazy that y'all can even do that what's really really crazy is the 16th time they still didn't get the job done correct way to go O'Donnells and just I have gotten a lawyer over this whole ordeal because it's your fault!!! over OJ you work for me shows it right the way you treated me the whole this whole time is been absolutely ridiculous. I can't believe the owner hasn't come out and gotten a hold of me. This is 100% no way of business should be conducting their business you may you should have your mechanics go back to school cause as I've said since the beginning you guys never fixed my car you only made it worse and correct me if I'm wrong that I went 48 hours without having to come back there cause that check engine light popped right back on I washed you turned it off before fixing. what the issues were. causing the check engine light Sucks I had to give you any stars because I wouldn't give you a third of a star.

I brought my vehicle to O'Donnell"s because they had done such great work on my sons truck and in…read moresuch a timely fashion. They replaced the transmission in my vehicle and completed another repair to my front blower motors. All of this was done in just a few weeks. Their diagnostic fees are very reasonable. They keep you informed every step of the way and are always kind and friendly. I have taken my vehicle back to them again and have had the same great service.

I've been going to Doc's for about 10 years now, and they have been great. I recommend them to…read moreeveryone in the area!

My 2014 Yukon's Oil pump went out one night on the highway while traveling & had tow truck take to…read moreDoc's automotive. Found on yelp. 1st thing they did was a complete car inspection charging me $100. They then decided it was my oil sensor, but it wasn't, that was $200. They flushed the break system on my approval for $100 but only took the fluid from reservoir and replaced. When this place says flush, its just a reservoir fluid replacement; beware. The manager quoted $1999, I agreed but after he started said he needed another $225 for gaskets, he took $100 off. Overall, the Oil Pump work finally completed was done well thus far, but getting there was expensive and deceptive.