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    Kaizen Collision Center

    4.8 (20 reviews)
    Closed 7:30 am - 5:30 pm
    Updated 3 months ago

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    Services - Kaizen Collision Center

    Bumper repair

    Auto frame testing

    Rear-end damage

    Kaizen Collision Center Photos

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    Review Highlights - Kaizen Collision Center

    I figured it was time to choose my own body shop and Monte's came highly recommended.

    Mentioned in 8 reviews

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    Kaizen Collision Center

    Kaizen Collision Center

    4.3
    (13 reviews)

    They were fast but the work needs improvement because my bumper is showing that it's coming off on…read moreone side now and when I first took it they didn't tell me my headlight base was supposably broken where it clips onto the bumper but they still to put the bumper on, they did not notify me it was broken until I noticed it and told them what's going on why is it coming off

    Complete lack of communication and awareness. Dropped off vehicle and was told it would be ready on…read morethe 9th. Received updates by text about every other day saying it's on track to be finished on the 9th. We will see you in6 days, ready for pick up tomorrow at 4:30 pm. I called the next day at 4:00 to see if it was ready and they went to check and then came back saying they hadn't even started. I told them that I had been getting texts updating me every other day that the car would be ready and they said negative as if I did not get these messages and their website still said the car was ready to be picked up that day at 4:30. No consideration that I need in my car that day and was expecting it. You would think they would realize that I would need their car on the date they told me it would be ready. I then said I would just like to pick up the car and forget about the work they claim they couldn't release it to me. I called my insurance and the agent called them immediately. Until then they needed to release the vehicle because it was my property and they had no right to hold it. They then backtracked and made some excuse of their misunderstanding And then charged 300$ for the" estimate " Terrible communication and worse situational awareness and their response was simply "negative" when it was indeed the truth. When I went to take my car home they had killed the battery somehow and yeah needed a jump start to. Low quality service Too bad

    Kaizen Collision Center - bodyshops - Updated August 2026

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