They were fast but the work needs improvement because my bumper is showing that it's coming off on one side now and when I first took it they didn't tell me my headlight base was supposably broken where it clips onto the bumper but they still to put the bumper on, they did not notify me it was broken until I noticed it and told them what's going on why is it coming off read more

Kaizen Collision Center - It comes out I have to push it in - Body Shops Near Me - Lompoc, California

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Complete lack of communication and awareness. Dropped off vehicle and was told it would be ready on the 9th. Received updates by text about every other day saying it's on track to be finished on the 9th. We will see you in6 days, ready for pick up tomorrow at 4:30 pm. I called the next day at 4:00 to see if it was ready and they went to check and then came back saying they hadn't even started. I told them that I had been getting texts updating me every other day that the car would be ready and they said negative as if I did not get these messages and their website still said the car was ready to be picked up that day at 4:30. No consideration that I need in my car that day and was expecting it. You would think they would realize that I would need their car on the date they told me it would be ready. I then said I would just like to pick up the car and forget about the work they claim they couldn't release it to me. I called my insurance and the agent called them immediately. Until then they needed to release the vehicle because it was my property and they had no right to hold it. They then backtracked and made some excuse of their misunderstanding And then charged 300$ for the" estimate " Terrible communication and worse situational awareness and their response was simply "negative" when it was indeed the truth. When I went to take my car home they had killed the battery somehow and yeah needed a jump start to. Low quality service Too bad read more

We took our Camry here after a rear-end collision. They were fast and communicative the whole way. Their process is very easy to work with. We are very satisfied with the work and would recommend Kaizen to anyone. Thank you!! read more

Got paint scratches on my car and his shop buffed it out without a problem. Saved me thousands of dollars when I thought it was worse. Can't thank them enough! Will definitely go here again if something else happens read more

Would definitely recommend Kaizen Collision Center to anyone needing body work.Office team was kind and easy to work with,friendly with a great customer service,awesome communication,and explanation.Work completed a day earlier than planned.Overall good experience.Thank you. read more

These guys are GREAT. This review is only the fourth, but all of them are five stars...and it is well deserved. I was treated courteously by knowledgeable personnel, who estimated my body work needs and offered a contract. I accepted, scheduled the work, and dropped off my car on the appointed day. A day later they called to tell me that a replacement part was needed and it would cost about $39...could they add the cost to my contract? Well, yeah. Do it. Car was done on time and was perfect. I was impressed with the paint work, wax job, wash and detail work. They really took a lot of care to prepare my car before I picked it up. I highly recommend Monte's Auto Body. read more

Got sideswiped and drove from Santa Maria to their Buellton location to have maintenance and repairs done to our suv. Dropped off on a Tuesday and picked up on Friday. So efficient and communicative with us on all repairs. Friendly staff and efficient service. Fairly priced and worth the drive! Thank you Montes! read more

Great advice when it comes to car collision!! I had a bunch of questions about my car and they help me resolving all of my doubts about it!!! read more

Monte's Auto Body and staff are amazing. The work they do is great and get it done and back to you at the day they promise. I was completely satisfied with the work and customer service. Keep up the great work. read more

They took excellent care of me and my car. The front is so helpful and compassionate when dealing with customers. Love them!

Great service. Fast, upfront pricing. I was able to get my vehicle repaired quickly with no surprises. They fixed it within the time frame stated and was able to get a ride back to the shop. Would recommend 100%! Thank you! read more

Chris is hands down the best business owner i've dealt with. The service is always great and his guys do excellent work in a timely manner. They always return my vehicle very clean and provide a ride if needed. read more

UH-MAY-ZING!!!!!! The process was painless and the service was second to NONE! From the moment I walked in the door the customer service was kind, polite, respectful, and understanding. I feel the price to fix my truck was reasonable and if I ever need body work again they will definitely have my business. OH! and they washed and shined up my truck before I came to get it. Thanks MONTE'S AUTO!!!! read more