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    Kaiser Permanente Vision Essentials Pasadena

    3.1 (91 reviews)
    Closed 7:00 am - 5:00 pm

    Services - Kaiser Permanente Vision Essentials Pasadena

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

    Kaiser Permanente Vision Essentials Pasadena Photos

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    Today went to get my new glasses, this is what I got: my new glasses are bent, right lenses bented inward. The top of right lenses is wavelly. Left lenses have a scratch. When I point this to the men that took. are of my glasses, he told me there was nothing they could do. I paid for new glasses and got this, see pictures bellow, which I can't see well with. How could I, look at them! Absolutely an abhorrent, appalling service. When I asked to talk to the manger I was told she was busy and would call me. Never did. This is wrong, unacceptable.

    Temperature check upon entrance.
    Dezi A.

    This was my very first visit at this Kaiser vision center location in Pasadena. The staff were all extremely helpful and welcoming and the location was extremely clean. I had some location concerns prior to my visit due to covid but quickly felt reassured that this location was thoroughly following every safety measure. Upon arrival, I was greeted by a machine that checked my temperature which was pretty cool. It took me a couple tries to figure out but was able to get the machine functioning properly and had my temperature checked. My eye exam was with optometrist Rassamdana and she was so nice and informative during my visit. I could truly tell that she was really passionate about her job and cared for her patients. I plan on scheduling an appointment here again in the near future should I need to.

    Lots of glasses

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    1 year ago

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    Hello Sharon, thank you for the review! We appreciate the feedback.

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    2 years ago

    Excellent care for whatever the need is. Good referral services if necessary to see a specialist.

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    Page 1 of 3

    Ask the Community - Kaiser Permanente Vision Essentials Pasadena

    Do you have validated parking in the lot?

    They used to, but as of mid-2023 they no longer have validated parking; you have to pay.

    Don’t See Your Question? Ask Away!

    Review Highlights - Kaiser Permanente Vision Essentials Pasadena

    Based on the recommendations on here for Dr Irene Wong I made an appointment with her.

    Mentioned in 6 reviews

    Read more highlights

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    I've been visiting Dr. Vipapan for over a decade now. He's a fantastic optometrist who genuinely…read morecares about his patients and takes the time to ensure you receive the best possible care. The office has a modern and welcoming vibe, making every visit a pleasant one. The front desk staff is always nice and friendly, and the opticians (shout out to Laura & Pim) are super professional, especially when it comes to helping patients choose the right style. One of my favorite things is the wide selection of frames they offer. I noticed the office incorporated newer brands and a variety of styles and colors than before. I ended up going with a Silhouette, while my partner picked an Oakley. I highly recommend checking this place out if you need eye care; you won't be disappointed!

    This review is not a reflection on the quality of care of Dr. Vipapan (he's great) except for the…read morefact that he hired the rudest optician, Laura. I have been at this practice for ten years but am leaving after having been subject to her rude, dismissive treatment during two recent visits. The poor ladies at the front desk clearly live in terror of this new optician and the vibe is really sad in there, to see how she treats them and how she treats the patients. I decided to follow Mindy, the previous optician, to her new practice Oculus, in South Pasadena. Mindy is the smartest, kindest, most competent optician I've ever seen and I have already called for my first appointment at Oculus, where it was such a breath of fresh air to call and talk to friendly people who clearly enjoy working there.

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    Lumen Optometric - Optical / Lumen Optometric

    Lumen Optometric

    4.9(240 reviews)
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    Eric To, OD., FSLS is the best optometrist I've been to in a very long time. I recently switched…read morefrom Stein Optometry in Burbank to Lumen because Dr. To truly cares about his patients. The entire staff is amazing--super professional, the environment is very clean, and they have a beautiful, stylish selection of glasses. Dr. To recommended computer glasses for me, which had never been suggested during the years I went to Stein. I always felt my regular glasses were too strong when working close to my computer, since I sit pretty close to the screen and my nearsighted prescription made things uncomfortable at that distance. The computer glasses have made an incredible difference. I also switched to scleral contact lenses, and they've been a total game changer. My disposable contacts just don't compare--I used to experience some blurriness with them. Dr. To explained why that happens, and the staff walked me through how to properly care for the new lenses, including how to insert and remove them. I can't imagine going back to my old contacts now. The scleral lenses are extremely comfortable, stay in place, and are custom fit to my eyes. I highly recommend Dr. To.

    A few years ago, my old optometrist had an insurance change, and I was forced to find a new office…read more I decided to try Lumen because all the reviews said this place was amazing. They are! This optometrist office has the most professional and knowledgeable staff I've ever seen. Really, from the very first interaction in the lobby--they are thorough. It turned out this office was able to catch something other offices had missed. I was quickly referred to a specialist, which helped me care for my eyes. This is the best optometrist, period.

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    Linden Optometry - Thank you for your patience during the coronavirus pandemic. We'll get through this together!

    Linden Optometry

    2.6(1.3k reviews)
    0.7 mi
    Free estimates
    Locally owned & operated

    Dr Wong was very thorough and detailed. Other staff were all very nice…read more Only negative was had to wait a long time before seeing the doctor.

    It's too bad Yelp doesn't allow for zero stars. This review is not about Linden as a whole, but…read moreabout the bedside manner a particular doctor in their practice lacks. I recommend Linden to others. I don't believe in gatekeeping. The eye exam process is usually easy, plus they have incredible selection of glasses. This one measly star is to help others make an educated choice about what kind of provider they choose to see. I was assigned Dr. Chan. I went to her knowing that my vision had degraded since my last visit two years ago. At the beginning of the visit, I let her know I was having a harder time seeing and that I have a serious medical issue that impacts my vision with some regularity. She did a traditional exam and confirmed that I needed a stronger prescription. She suggested I move to progressive lenses. Fair enough. She asked zero follow-up questions, so when she asked if I had questions, I took that as my opportunity to address how my medical condition could be exacerbated by the process of adjusting to transitional lenses. I could tell she didn't have a firm answer, but instead of just saying that, she was incredibly dismissive. She said she had other patients who had seizures and chronic migraines (symptoms of the larger condition), and instead of asking questions, took the route of showing me laminated literature. I started to feel like I was being read a script instead of seeing a doctor. The tipping point was when she showed me what it would look like to look through a pair of progressive lenses and then said, "See, you didn't have a seizure." I was so taken aback by the comment, I responded: "You know it doesn't work that way, right?" Doctors at their core are diagnosticians. If you aren't transparent, they are not able to do their job. But, no matter how much work you put in occasionally you run into doctors like Dr. Chan who are more interested in getting you out the door than making sure the patient has proper care. Having a ghost illness makes life a little less manageable day to day, and folks like Dr Chan make life a little more painful. In the end, I thanked her for her time and chose not to stay. I'll take my business elsewhere, and when someone asks where I got my glasses (which happens a lot), I will tell them the truth. It is not my job to ruin Linden, but it is Dr. Chan's job to treat patients with respect.

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    Kaiser Permanente Vision Essentials Pasadena - optometrists - Updated July 2026

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