Highly recommended. Crashed an internal hard drive that had significant data on it that I had,…read moreirresponsibly, not backed up to any other sources. The damage I did to the drive required Five Star's clean-room service, and they quoted a flat rate to me in advance. The effort of recovering the data ended up being very challenging and took longer than any of us expected, but at the end Five Star was able to recover over 99% of the files--and I'm happy to say, the 1% of files were not important to me, so the 99% they recovered covered everything I needed. Despite that significant extra work, they invoiced me only for the original quoted amount. I'm happy with the results but also the professionalism. When I first reached out to Five Star, they got back to me at the start of the next business day and, after answering a few follow-up questions, I had a quote and scheduled to drop off my drive the same day. Vahan and Elen were particularly helpful and professional the entire way through. It was really a pleasure to work with them and I can't recommend Five Star enough!

I really enjoyed working with these guys. They were…read morecheerful and polite, and explained recovery processes and options clearly. The storefront is bright and clean and inspires confidence in their abilities. Wouldn't hesitate to use them again.

Choose these folks for your data recovery needs! I had two WD (called Western Digital when they…read moredrives were made) HDDs that I needed data from. I was unable to recover data from them in different ways. Disc one was an external drive that would not power on. I tried removing it from its external enclosure and powering it from another, more different enclosure to no avail. The system was indeed down. Disc two was an internal drive that used to be my C drive- my boot drive. I removed it from an old computer after it stopped booting and put it into an external enclosure. Several different computers (Mac & PC) would recognize it sporadically, though none could access the data on it- error codes always came up. Before I removed it, from the old computer, I tried booting from an optical disc and other assorted methods, many other assorted methods... I believe I was very thorough in my efforts. I sent both in and received near 100% recovery. They said it was 100% from one and 99.9% from the other but I am unable to find that .1%. I got all of this for just barely above the $300 price in their name (each, not total). So for about $600 total (including new discs on which my recovered data was transferred and return shipping) I got this incredible service. The total price I paid for both discs at 300DDR is less than I was quoted at several other places for one disc. At each step they were great communicators, from their receipt of the discs to my receipt of the recovered data. I hope I never need their services again but should, I wouldn't hesitate to use them again. I highly recommend them.

I discovered 300DDR on YouTube after watching Brian's interview (youtube from 8 years ago). He came…read moreacross as very knowledgeable, passionate about his work, and genuinely focused on helping customers. Before sending my hard drive, I spent a lot of time researching the company. All I could find were positive reviews, which actually made me a little nervous because most companies have at least some negative feedback. I still wasn't sure if they were legitimate, and I was worried about whether my drive would arrive safely or if they would actually be able to recover my data. Before contacting 300DDR, I took my drive to a local computer repair shop. They had it for more than a week, and every time I followed up, I was told they would call me back. After several days, they finally contacted me, likely because I kept checking in, and unfortunately told me they could not recover the data. I then contacted another data recovery company, but they quoted me between $500 and $2,000 and would also charge an $85 diagnostic fee. I was really concerned about spending that much money without knowing whether they could recover anything. One thing I appreciated about 300DDR was that they do not charge a diagnostic fee, which gave me much more confidence in giving them a try. After doing more research, watching additional videos, and reading Reddit discussions, I still found overwhelmingly positive feedback about 300DDR. So, I decided to send them my drive. Once they received it, the process was impressive. They notified me immediately that my drive had arrived, and within 24 hours they had already evaluated it. They informed me that they could recover 74.46% of the data and explained that a head swap could potentially recover more. What I appreciated most was that any additional fee was only for the replacement parts and materials, not for labor. They also provided me with a link showing a detailed list of the files, photos, and videos they were able to recover, allowing me to make an informed decision before moving forward. Since most of my important files were included, I chose to proceed with the 74.46% recovery. Throughout the entire process, their communication was excellent. They kept me updated every step of the way and were professional, transparent, and honest about my options. Their pricing was also far more reasonable than the other companies I contacted. I can honestly say that all of the positive reviews I read were accurate. 300DDR exceeded my expectations, and I am incredibly grateful for everything they did. My hard drive contained priceless memories dating back to 2013, including videos of my children, wedding memories, family photos, and other important files. I had almost given up hope of ever seeing them again. No words can truly express how thankful I am to the entire team at 300DDR for helping me recover data that I thought was lost forever. I highly recommend them to anyone in need of data recovery services. One final piece of advice: if you decide to use 300DDR, make sure you are on the correct website. My husband searched for them and found several different websites, which caused some confusion. Take a moment to verify that you are visiting the official 300DDR website before sending your hard drive. Thank you, 300DDR, for giving me back memories that I thought were gone forever

EXCELLENT SERVICE! This company, ASAP Data Recovery is a life saver for anyone who lost data or…read morecan't retrieve it on a hard drive or memory card. A man named Daniel is who helped me and he was an expert and so patient when I was in a panic over not being able to access important video on my MicroSD memory card. I HIGHLY RECOMMEND ASAP to anyone who needs help. My story: After filming a big event on a MicroSD card, I could not play the video. It seemed corrupted. So I sent it to three different companies and none could retrieve the data or tell me what was wrong. I finally found ASAP Data Recovery in a Google search and called them in a panic. Daniel answered the phone and was so calm and patient. He asked me several key questions - which the other companies did not do - and then said I needed to send it so they could properly diagnosis the problem. A few days after they received it in the mail, Daniel called me back to let me know they had run all the tests on the memory card and discovered it was counterfeit. No other company was able to tell me this, but ASAP are professionals and know what they are doing. Daniel is a real pro! He taught me to look at the card closely for any discoloration or printing defects. I then pulled out one of my other "real" cards to compare the two, and the difference was immediately obvious! The fake one was discolored and the print was flawed. I learned a valuable lesson to always check and compare so I won't waste money in the future. The best thing about ASAP is that they only charge if they can help you, and other companies charge thousands for diagnostic only. ASAP does not take advantage. They are fair and I consider this company a lifesaver. I now know what to look for and know in advance if a memory card is authentic or not. THANKS DANIEL! THANKS ASAP! I hope to never need you again, but if I do, you are the only company I trust to go to!

Daniel was extremely helpful in the data recovery process of my failing WDCloud drive. He went…read moreabove and beyond in helping me get my system back up and running again. I highly recommend ASAP to help with your drive issues.

My old MacBook Pro, which I purchased in 2007, locked up while I was preparing income tax docs. In…read morea panic, I took it to Mac PC Repair. They told me no problem - relax and have a coffee (good restaurants and book and record stores nearby). They sent me a text that my PC was ready. It worked beautifully, and the charge was very reasonable. I would definitely go there again if my PC malfunctioned.

Great help. Appreciate it. Had to buy their insurance services for three months…read moreThanks. Thank you

Group Micro along with its modus operandi of under promise, over deliver is:…read more Professional. Ethical. Honest. Affordable. I'm a firm believer if over-the-hill technology can be spared an immediate e-waste destiny, FIX IT. Group Micro's highly skilled technicians agreed; bought two old people's equally old MacBook Pros a few more hours of use. Upon pickup, noticed a display case of previously owned, reconditioned Macs. Not one for requiring the latest and greatest made note of this for future reference. Group Micro moved a few doors north so you won't find it under the green awnings in Yelp pictures. Didn't snap any pics as hubby was circling the block to avoid parking in the adjacent Broxton Avenue Public Parking lot https://www.yelp.com/biz/broxton-avenue-public-parking-los-angeles cuz we weren't going to stay that long. Avoid metered parking too few and far between. Aforementioned lot is your best bet especially if you intend to enjoy the Thursday Westwood Village Farmers Market https://www.yelp.com/biz/westwood-farmers-market-westwood after you drop off your repair at Group Micro. Mega thanks Group Micro!!!!!

Lies. Do not go there. They say they can do same day. But not even open and no regard to customers…read moretime. Waited over25 minutes

Avoid this place completely. I went to Guardian Computer on the 2nd floor of the Galleria Market to…read moreget a device serviced and had an incredibly unfair and hurtful experience with the owner. I watched him provide good service to other customers right in front of me. But when it came to me, I couldn't even give him my money. I am a Black man, and I was completely turned away and treated differently from everyone else. I explicitly offered to pay for the services, and put in my own time and effort just to get help, but he refused to serve me. There was absolutely no legitimate business reason for this treatment. What felt the worst was the owner's total indifference--he didn't seem to care at all that he was being completely unfair, treating me differently, or that his behavior was hurtful. I have the data of exactly how this interaction went down. Take your devices, your time, and your hard-earned money somewhere else where customers are actually treated with basic fairness and human respect.

Originally left a 1 star negative review because they were closed during stated working hours…read more Decided to give them another shot. Luckily, this time they were open and I must say that i was pleasantly surprised at the level of service they provide. 1.) he diagnoses your computer on the spot for free and tells u exactly whats wrong with it. 2.) gives you the price up front with no bs fees trying to trap u to use them (i.e diagnosis fee). 3.) backed my needed drives 4.) fixed the computer same day 5.) not only fixes the computer but makes it even better with added ram and free software that u normally have to pay for. Ive went to many local computer repair stores and i must say this store is the best by a long stretch! This store is legit and i couldn't be happier to have finally found a comp repair store that know what they are doing and not trying to rip u off. I plan on always using them in the future for all my comp repairs. Just make sure to call ahead to make sure someone is there.

David and the rest of the team at Platinum Data Recovery really did such a great job and went above…read moreand beyond to help me when I had a very difficult case with my failed hard drive. Not only were they upfront and honest but they worked with me throughout my international travel and illness that interrupted my project, and gave me a quote that they ended up kindly discounting because not all my data was recoverable. They offered various options to accommodate my time and needs and were very communicative and even gave recommendations for better hard drive brands on the future. I would recommend the team to anyone in a heartbeat!

Excellent Service! PDR brought my MacBook Pro back to life after a Strawberry Lemonade turned it…read moreinto a expensive paperweight. I originally took my laptop in to see if they could recover the contents of my hard drive. During my consultation, David told me he thought he could actually fix the computer itself. This was music to my ears since I had taken it to Best Buy (via Apple) and they had told me to get a new computer as it could not be fixed. Happily 2 days later I left PDR with my mac. Staff is SO Nice. I can't recommend these folks enough.

Brought an HD for a quote for some data recovery. I didnt accept the quote and I picked up the HD…read more When I try to open at home the HD didnt even be detected anymore. So now its worse then when I brought, I dont have any access anymore.