A 150 dollar service call just for them to come out and tell me what I already knew, the reason I…read morecalled, and not fix it

Matt truly cares about his work, his clients, and his overall business and it shows in every…read moreaspect! His responsiveness is the best I've ever seen (I'm serious). And his knowledge base of all things pool related is amazing. We're so happy we made the switch to Chlorine Clean and look forward to many years of continued business!

Excellent service. Kyle really took the time to explain the…read moreprocess of cleaning and maintaining my pool. He was friendly, efficient, and quick. I absolutely recommend him.

Kyle is very informative and knowledgeable about what needs to be done to clean up my pool…read more Understands my frustration and offers support. Highly recommended.

Reached out to Yarnell for Looploc pool cover. Took a week for someone to come measure. After 2…read moreweeks of not hearing back from them with an estimate, I called and was told they were still waiting for the estimate and would reach out to see what the hold up was, and call me back. I have yet to hear back from them. From the time I made the initial call to schedule the measurement, it felt like they really weren't interested in getting my business. Bad customer service would not recommend.

During Covid no other company took the time to work with us to replace our Looploc cover working…read moredirectly with the company to find records from 20 years ago. Over the years we have been greatly satisfied with the service we have received. What impresses me the most is the professionalism of the staff and service technicians, both in terms of accessibility and reliability. I am always confident that when I call for assistance or to set up and appointment it will be handled efficiently and the work completed when requested. That kind of customer service is invaluable and greatly appreciated.

Horrible customer service. You can never get someone to return your calls. They opened my pool last…read moreyear and left those hose running all over the yard we walked out the next am to a flooded yard two days before a huge party and the owner didn't care at all or apologize he also left pool cover all over the yard and not rolled up and stored away like you are supposed to.

Outstanding family owned business! The owner Bob consistently goes the extra mile for the customer…read more Never once have I had a problem that his crew couldn't solve. Bob continues to hire professionals and ensures they are trained to the highest level. I highly recommend this company to anybody that is in search of pool maintenance or weekly upkeep.

These are very caring people in a family business who seem to take great pride in their work. Their…read moreprices are reasonable. I have used them to open the pool and for biweekly maintenance..

From the owner: We at Manta Pool Service, being a small and family-owned business, pride ourselves on customer…read moreservice and satisfaction. Having worked in the pool service industry for many years, we understand the value of efficient service - whether it be openings/closing, cleanings, leak detection or repairs, our direct and personable quality control insures your peace of mind that all services will be done the right way.

WORST SERVICE EVER!!! BUYER BEWARE…read moreBEFORE I BEGIN HOW DO I GIVE LESS THAN ZERO STARS?? Where do I begin? The Owner kyle elam and the manager kevin (he wouldn't give me his last name) were rude, condescending and downright disrespectful. The reviews here don't lie and are spot on. I read all the negative reviews but still (by my own terrible judgement) decided to give Colony pools a chance. Why you ask? Because I like to support small local businesses and support them. BIG MISTAKE! When I found out through email that they couldn't keep their scheduled service appointment I called in to verify when they would be able to reschedule. Kevin was aggravated and annoyed that I call and literally said "how many "expletive" (he used the F word) questions do you have? He then hung up on me. I have never been treated so poorly as a paying customer in my life. I honestly hope this review doesn't fall on deaf ears and I am available to answer any questions anyone may have. I don't want to get into how it continued as it really makes me feel really low and upset that I even gave them the opportunity to make right on the bad reviews they have. The owner kylie elom apparently inherited this business from his daddy and obviously doesn't understand what it takes to run a successful business. As he continues this napolionistic and cavalier attitude his gift from his daddy will eventually collapse. He never had to work hard and build a successful business or his reputation so it's easy for him to throw away something he didn't earn. I can go on for pages but had to cut it short so any questions please feel free to reach out to my cell phone at 917-335-6662. Pool companies come a dime a dozen and colony definitely is not doing anything to remain competitive.

I want to begin by saying that a pool service is only as good as the employees that do the service…read more I was not very pleased with the techs that came to my pool. I operate a VRBO and I need unattended service. I'm not there to put the pool cover away, or to make chemical adds between service visits. When I visited the property a couple of months after Colony opened the pool for me, I found the pool cover lying by the side of the pool and not put away (as agreed) and the salt level was not maintained. The skimmer basket and drain covers and other hardware was not in place. The auto leveling equipment was improperly installed and leaked like crazy. I found there was a leak in the pump basket housing and during the diagnosis, the suction side valve was closed and NOT opened afterward causing the pump to overheat the PVC making an even bigger leak. This was fixed and I was billed for the repair (subsequently credited). The pump was disabled to stop the leak and not returned to service after the repair through the rest of the summer. I asked for photos of the repair and it wasn't until after multiple reminders and multiple promises over 6 weeks, that I got photos. When I brought these shortcomings to the management, I was told that there was nothing wrong because the pool isn't green. Further, I was told I was "micromanaging" and "bad-mouthing". I view communicating issues as opportunities for improvement. I'll leave it to the reader's opinion whether these issues should be overlooked by the homeowner or communicated to others.

Great personable service! Great prices, quality quality service. Excellent call time performing all…read moreservice requested!

I haven't had much luck with contractors before but I finally got lucky with Reali Pools. I can't…read moresay enough nice things about them. My Pool is a huge nightmare, sits under a large tree. Most contractors wouldn't touch it. These guys fixed it in no time and did it with a smile. They are constantly checking on the status of the pool. I had a problem with the pump and they were easy to get in touch with and fixed it in no time. They are easy to communicate with and are quick with responses. They truly go above and beyond. I have no hesitation in giving them my highest recommendation.

We have had our pool for over 30 years and have never had a pool company that is so responsive and…read moreeasy to work with. I have recommended them to clients and friends with confidence and they never disappoint. Many thanks to Danielle and the office staff for prompt response time and to the staff in the field for excellent service and communication. Can't recommend them highly enough!

I can not praise this company and their staff enough! I lost my husband about a year ago and he…read morealways maintained our pool. I learned about Aquathority from a West Chester group chat. From my very first contact with Danielle she did so much to put me at ease about the pool. EVERYONE of their employees is of the same highly professional type. From pool closing to my recent opening and initial maintenance the staff has been incredible! I have an older pool and they have gotten it in such good shape. It hasn't looked this good for years, despite all my husband's hard work. Did I mention that their prices for opening, chemicals and maintenance are extremely reasonable compared to their competitors. Anyone looking for an outstanding pool company please look no further!

Excellent service and communication she took her time to explain how we can keep our pool in better…read morecondition

From the owner: We are honest, trustworthy, reliable and will give you a fair price.read more

To me, trust is tied with pricing for the most important factor when it comes to service providers…read more Our experience with Hasbrouck began with a recommendation from a neighbor - and, a great recommendation at that! It didn't take long for my wife & I to know that we were in good hands with the Hasbrouck crew. They take the time to explain the details and are very consultative - the options are laid out, and it is never a sales pitch. Just an honest straightforward service provider. Our experience with Hasbrouck was beyond positive and I would recommend them to anyone for pool & spa services.

From the owner: We offer a wide variety of pool supplies, spa supplies, and hot tub supplies. View our catalog on…read moreour website!