We haven't had any problems with these guys since we started using their service. They always show up, they fix all the issues if any arise, and our pool is always clean. And they are polite and friendly. I highly recommend them! Victoria from Moorestown, NJ read more

This spring will be our sixth year of owning our custom built Swim-Mor pool and I have to say that we still remain absolutely thrilled with our purchase. From the beginning, Swim-Mor was very easy to work with, and helped us understand all of our options in designing and building the pool, and they finished the project within one week of their original estimate with no surprise costs or problems. We have since used them for opening and closing the pool as well as regular weekly maintenance and the service has been perfect. When we started on the process of building the pool, we had many people tell us that we wouldn't use it after the first few years. However, I want to say that we use it MORE now than when we did six years ago - in fact, we use it nearly every day throughout the entire season. Over the past several winters, my wife has frequently remarked that she can't wait for the pool to be open again. This pool has added so much to our lives! At the risk of sounding immodest, I have to say that the pool is absolutely beautiful. It fits perfectly into our wooded landscape and almost looks like a natural part of the environment. I honestly think that it's the most beautiful pool that I have ever personally been in, including at international resorts, and I i'm extremely thankful that Swin-Mor was able to build this for us. I would recommend Swim-Mor to anyone! read more

Swim-Mor built our pool last year and summer of 2025 was our first. We are very happy with the quality of the pool and the service provided. We would recommend Swim-Mor to any looking to install a pool and we can't wait for year 2. Michael Berney read more

They built and service our pool. Everything has been great. The pool build was very efficient and easy.

Swim-Mor team was great throughout our pool building process and we continue to use them for our maintenance needs!

We had a pool installed last August (2024) and the whole process went extremely smoothly! Our Sales woman and designer was excellent. Very quick to get back to us with revisions and really helped our vision come to life. Once we were ready to move forward everything was done quickly and efficiently and the final install was done ahead of schedule! We are really happy with the outcome and look forward to enjoying it more this season! read more

Top Pool Company. They helped renovate our Pool a couple of years ago and it looks incredible. Their support team is also very responsive. We had some minor hiccups during the renovation but everything was resolved by their team on time. read more

We had our initial consultation with Craig Sharkey in September. Craig was knowledgable and listened to our desires for a pool. We described what we were looking for and the designs we had in mind. We closed out the consultation with Craig indicating he would create a design and set up a meeting. We had our meeting a few weeks later in October and the designs were gorgeous. Craig explained what we created and the why behind it. Next steps were to contact the township and get alignment on the designs. That was over two months ago and we haven't heard from Craig since. We've called the office several times and Brian said he would leave a message for Craig each time. During my last call, I asked Brian if I can speak with another consultant so we could move forward....still nothing. We've emailed and texted without response. The lack of customer service is astounding. We are tired of chasing them so we're going to move forward with another company. read more

Referred a good friend to swimmore, and never received my $500.00. Called several times and no response from the company. I will never refer anyone to them again. Bad busines, shouldn't advertise a $500 referral if your not going to honor it. Marylou Russo read more

Owner is non existant and only wants your check. Signed contract in November, promised swimming by July 4, now its Septemeber 26 and still not complete. Owner is extremly unprofessional and instead of coming to customers house to see the issues, hides behind a lack of management and only wants payments. Read the contract payment terms closely. They want 95% of contract at the time of concrete. This is about 30% of the overall pool construction. They have no concept how to stage a construcion project and we are very dissastified with the overall process. read more

Swim Mor Pools & Spas - They dont do final grading, but I have a text that they were showing up to do final grading - Pool & Hot Tub Service Near Me - Mount Ephraim, New Jersey

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Wonderful Customer Service! We purchased our pool from Swim-Mor and had our first year with them in 2019. We worked with Pam Brown who was absolutely outstanding with everything she does. All pool companies can test the water or clean a filter. But having someone to help with scheduling, openings, closings, changes, etc is essential. We also owned a pool at our prior home as well and clearly see the Swim-Mor difference. You will not be disappointed with Pam's dedicated service and helpfulness! read more

Swim Mor Pools & Spas - Just in time for summer, pool filling up. - Pool & Hot Tub Service Near Me - Mount Ephraim, New Jersey

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They don't stand behind their product! Have had an identified leak for 2 years now and can't get them to come out to fix it. We are just starting our 5th season with this pool and it started leaking last year. Will be engaging a lawyer. read more

Easy to work with! Very professional and responsive. Great experience. Would highly recommend

Once they get your money they don't ever follow through with what they say they are doing. It's been one year since our pool opened and we have blue plaster falling off and it's like your walking on sand in the pool. No one comes out and fixes the issue. I have called and emailed them over 10 times and they won't do anything about it. They did a terrible job at opening the pool. they don't communicate with you when they are coming. They say they came to clean it when our camera showed they never did. They did not have the Auto fill floater in the pool and it overflowed. no honesty or integrity. STAY AWAY read more

Swim-mor Pools designed and installed our pool in Cape May at our new home in 2023. We worked with them from start to finish and were satisfied with the work and the communication. We had them do the maintenance during the summer and the closing and intend to have them take care of the pool in 2024. read more

This year marks the third season for our Swim-Mor installed pool. In addition to having nothing but good things to say about the installation process, I wanted to also express how happy we have been with the maintenance service we have received over the past 2 years. Besides keeping our pool immaculate and running smoothly, the customer service we have received has been stellar. Julio and Rosita (Customer/Tech Services) have been extremely accommodating and patient whenever we have called with questions and concerns. As a first time pool owner, I can't tell you how much we appreciate that! Whether you are looking for a new pool installation or seasonal maintenance of your existing pool, we highly recommend Swim-Mor. read more

Swim-Mor built a pool for us in 2023. They were great in all aspects of the process. We showed them pictures of what we liked and they made it happen. During construction they always showed up when they said they would. They worked quickly so nothing ever carried over longer than it needed to. After the pool was complete we signed on to have it serviced and they did a great job keeping it crystal clear all summer. I would highly recommend swim-mor to build your pool. read more

Thankfully we found Swim-Mor that OFFER DELIVERED on all their promises! Pool was completed exactly on time, no issues. Worked with our tile contractor seamlessly. Backyard is an oasis!! read more

Excellent service!!! Great customer care! We have been very pleased with our new build and pool service for over 9 years!!!

Swim-Mor built our pool last summer, and we were very happy with their work and service. They kept us on top of every step, and the pool was finished before the expected finish date. We recommend them! read more

Swim-Mor Pools services our pool in Avalon and they do a fantastic job! They are on-time, friendly, and leave a photo of cleaning sent by email. If we ever have an issue, they are flexible and fast to get back to us. Highly recommmend! Liz K read more

Highly recommend Swim Mor summer weekly service. They do a great job and ensure the pool is clean and running efficiently!!

after 20 years of enjoying my pool it needed a face lift. Eric and Mike were great to work with. They put new tile and coping in and it now looks new. read more

We could not be happier with our pool! Swim-mor was wonderful to work with every step of the way, from design to construction to maintenance. I would absolutely recommend them to anyone, and already have! First, the design provided by this company is absolutely beautiful, and significantly better than our original ideas. They offered excellent guidance and things to consider when we were laying out options for our pool, and the end result is purely magnificent! Our pool was constructed (on time) in the first week of June, 2020, and has been a joy every day since, whether we are actually in it or simply looking at it through our windows. Also, the construction is top notch, and the maintenance plan that they offer is reasonable and very helpful, especially as we are first-time pool owners. They have also been easy to reach and responsive to any questions that we have had about the maintenance and operation of our pool. Once again, I would not hesitate to recommend this company to anyone who is interested in getting a pool, no matter what the size or scale of your proposed project. There's a reason why they are so busy - they know what they're doing! read more

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Stay away from this company. Eric, who is a owner, and his service/warranty team are the worst. Their only communication with you is text and they notify you at the very last minute. No communication from them and Eric/Michelle love to argue about their own screwups!! They tell you one thing and do the opposite. @ times we had to threaten them with legal action for them to complete warrantied issues. USE ANOTHER COMPANY!!!! read more

Friday Morning after Thanksgiving, I have a houseful of out of town guests, we were woken up at 7am. Very rude and inconsiderate, Loud machinery noise started at 7am, and continued throughout day!!!! Had I known my guests would have chosen to sleep elsewhere!!!!! read more

This is the Worst company ever. They screwed me with paying 65k on a pool and they messed up a lot. Stole my topsoil, installed mosaics with chips. Plus a ton more. Please please never use these guys. Tried to blackmail me to close my pool for a sub contractor Concrete guy who upped his price after he did work. Go somewhere else read more

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We've been using Swimmor for 15 years and are very satisfied. They installed our pool and understand how to open & close our pool better than any other service provider. We are very satisfied customers. read more

Our pool was the cleanest it has ever been, so happy with the weekly service. Employees are very polite and take great care to maintain distance and safety during the pandemic. Looking forward to another great summer in our pool! read more

Once again swimmore has exceeded my expectations!! I recently had issues with my filter and after spending time with me on a face time call they were able to diagnose and send service to make the repair. I am now on my 8th year with a beautiful custom swim-more pool. read more

The technician knew what to look for replacing parts needed and ordered parts not on the truck great technician Mike S. good company

I have been having problems with the pool since the start of construction when the foreman dug the hole in the wrong spot in-spite of being told where is should go and being insulting and indignant about the location stating that he has been digging pools for many years and he knows best. After working for more than half the day in the wrong spot he finally realized the error and filled in the hole and began to dig in the correct location. From there Swim Mor Pools made so many error that I will post here as I have time. Fast forward to today - the tiles continue to fall off and we have an electrical violation from the Boro and no effective response from Swim-Mor pools. I would not use them again and hope they will just complete the work and get the project signed off by the Boro. read more

We have dealt with Swim-mor for approximately 4 years. They built our pool and we have had them open/close our pool every since. This spring I went with another company for our pool opening. They were fine but we had some issues this year that I believe this company should have noticed. Eric Johnson and his service team have been simply outstanding! The guys are professional and Eric puts up with my questions via email and responds extremely quickly. Great group! read more

We have been trying for days to get a call back after SwimMor completely failed in handling our $10k job and left us with a mess, trash in the yard, grout that doesnt match...and at one point there was a 14 year old kid in my back yard doing the work and the workers entire family just dropped by during the work and were hanging in my yard. I regret ever going to them and I can't even get the manager to return my call so we can tell them. read more

Swim-Mor Did a great job with my pool, workers who worked at my home were very professional and left the site very clean. I'm happy with the work. read more

Swim Mor Pools & Spas - Pool & Hot Tub Service Near Me - Mount Ephraim, New Jersey

worst pool company EVER!! gave me a 8 week time line and it's been 7 months and my pool still isn't finished!! Called multiple times to get some answers and never received a call back!! If you're looking for a reliable pool company with good customer service this isn't where you want to go, do not do business with them. read more

Very rapid response time. Patiently answered all my questions and explained everything well. Everyone I encountered was professional and knowledgeable. read more

Swim-Mor installed our pool over 6 years ago. we never had a pool before so were quite overwhelmed regarding the chemistry. These people are wonderful! They answer all of our questions, are on time, thorough and kind. We never worry! The guys who come to open and close each year, the repairman and the guys in the office who test our water are a pleasure to deal with and as I said before...they explain everything in easy to understand terms and will repeat instructions till we get it right. Thank you! read more

They built a great pool, but don't expect great customer service or for them to stand behind their product. Just recently, the pool heater stoped working. First they said that the wait time for a service was 10 days. I found that to be frustrating enough, but then they stood me up on the appointment and never showed up! Without even an apology, they told me that I'm now back to the end of the line and have to wait another 10 days for them to come. They didn't show up then either!! They finally showed up more than a month later and fixed it, and of course stuck me with a huge bill. The worst part of the whole thing is that they just don't care. They would never apologize or even show sympathy for being such jerks. They basically tell you "take it or leave it." I wish I knew this before using them to build the pool. read more

The service was WAY better this past summer. I still feel like their prices are pretty high but thats another issue. The guys that come out on a weekly basis are very nice and take their time to inform you about whats going on with your pool. Last summer the service seemed scattered whereas this summer it was much more consistent. I will definitely have them back next year. read more