Great personable service! Great prices, quality quality service. Excellent call time performing all…read moreservice requested!

I haven't had much luck with contractors before but I finally got lucky with Reali Pools. I can't…read moresay enough nice things about them. My Pool is a huge nightmare, sits under a large tree. Most contractors wouldn't touch it. These guys fixed it in no time and did it with a smile. They are constantly checking on the status of the pool. I had a problem with the pump and they were easy to get in touch with and fixed it in no time. They are easy to communicate with and are quick with responses. They truly go above and beyond. I have no hesitation in giving them my highest recommendation.

After a frustrating pool opening and many tears, I had to turn to professionals for help. Aqua…read moreMaster was able to come out quickly, troubleshoot and resolve my filter issue, and then address cleaning the pool and eliminating a ton of debris . In June, I wanted to fill the pool in, convinced this Summer was a wash. In July, the pool was immaculate, and Summer was saved.

They were quick to respond for all my questions and very reasonable with their prices…read more Carmen was excellent, taking the time to review what the needs were and offering his expertise but all the while deferring to what I wanted to do. He was extremely thorough. He also recommended some other services to consider in the future which were helpful, not high pressure.

Mike and his crew do a fine job and are on top of their game!…read moreI would not think of going anywhere else for my pools service and pool supplies! Thanks once agian to you all!

Michael is amazing. He never actually was able to come out and look at my situation, but he worked…read morewith me over the course of a few days over Yelp messenger and helped me troubleshoot the issue remotely. We talked about error codes that I was seeing, sent him pictures he requested, and I ordered a part that he recommended I replace. He ultimately said that I needed to probably replace the whole unit, which I 100% agree with based on the life of the pool heater. Great customer service, great and fast communication, and extremely helpful and knowledgeable - and it didn't cost me anything. I can't recommend him enough and will certainly be coming to him for any work I need on my pool or equipment in the future. Thanks, Michael!!

Nick is absolutely phenominal. I've met a few characters while trying to find good service…read moretechnicians to perform specific task at our home. This young man is honest, integral, an experienced professional, and very punctual person. He's also very knowledgeable when it comes to navigating his way around the swimming pool and hot tubs. Please don't steal my dude. He's a real gem!!!

Received a call back on Sunday ! ....and was interested in knowing more about the job. Very…read moreprofessional and knowledgeable about my Cocktail Spa Pool! Service has begun and I could not be more pleased. Highly recommend Nick!

We went there and it started out so good .we were thinking about which one wanted as it was a…read morelittle more than we had to spend.The salesman CALLED us and offered us a Bullfrog A7 spa refurbished/warranty model at a great deal .We put a deposit and received a contract, this one was listed also on their website and they called 2 and half days later and we were told it was already sold.We checked hours after the refund and it's still on the website for sale. Very shady.

This company will promise you the world to sell you a spa, but once they get your money the…read morecustomer services disappears. I won't post the blow by blow of my multitude of issues with Spa, Hearth and Home, but I have been trying since July 2024 to get them to replace parts that are under warranty for my spa with little response from them, leaving my spa inopérable at this time. What response I did get, is often short and rude. They to prefer text message for communicating, which is wonderful as I have documentation of all the issues I've had with them. Because of a lack of response from Spa, Hearth, and Home, I have been in contact with Artesian, the maker of my spa, several times. They have been quite responsive and helpful, though Spa, Hearth and Home always places blame on Artesian for doesn't respond to them and claiming they are at fault for the delay in replacing my parts. I finally had them scheduled to come out today between 1-2pm to replace one of the parts. I texted this morning, confirming that they were still coming, as it snowed last night. I got no response and waited around until 2:30. Since no one showed up, I called Spa, Hearth and Home directly and was told that the maintenance worker called out because he didn't think he'd have any jobs today and the repair manager was out sick. I asked why no one called to let me know that my appointment was canceled and got a faint apology and more excuses. I am now waiting for someone to reach back out to schedule another appointment (which I waited two weeks for initially), meanwhile, my spa is sitting in freezing cold temperatures with stagnant water in it. A home spa is a big purchase and something you want to have for years. My suggestion is not purchasing one from Spa, Hearth and Home or you will be left out of luck when you need maintenance work done. I'm happy to share details of my experiences with anyone thinking of purchasing from them.

I highly recommend Ultimate Pool Service. Brandon is truly the best - honest, reliable,…read moreresponsible, professional and knows a good deal about pool maintenance. We have used this pool company to manage our inground pool for a while and the pool is cleanest it has ever been and thankfully issues free. It is all thanks to Brandon's diligence and good care. So happy to have found and tried his company. The quality of service is always excellent, response times are swift and prices are very reasonable. Five stars without a doubt! Thank you!

He was fantastic and helpful on the first visit. We followed his recommendations and after that had…read moreour water tested go get an accurate reading. Sent him the results and he replied that he was not coming back. So would not recommend

I called AM Hot Tub Repair yesterday and they scheduled me for an appointment the following day…read more Rich came out and figured out why my hot tub was not heating up and replaced the part. My hot tub is working great again. Other repair companies wanted me to wait over ten days for someone to come out. I was afraid my lines would freeze. Very prompt service and reasonable price. Highly recommend.

We used AM Hot Tub Repair last week to fix some leaks. Andrew was great. Timely service and…read morevery fair pricing. Would definitely use them again!

I'm not very knowledgeable about pools or their repairs and up keep but Mr. Flores was kind,…read morecourteous and always willing to explain things to me if I had questions. Not only did his workers do an amazing job but they always showed up on time and were well organized and cleaned up very well after themselves. I really appreciated that. The work ethic is astounding and their dedication to their job shines through when you see the finished product. I would recommend Flores Pools to all my friends and family since they offer great customer service, in Spanish and English!

From the owner: Flores Pools is a complete pool & spa renovations and pool service company that strives to build,…read moremaintain, and service quality inground swimming pools in residential homes as well as commercial pools. Call for a free estimate on any renovation. Flores Pools also offers a wide variety of services. Free estimates on all services. Our Services Include: *Swimming Pool Openings & Closings *Valet Services (Cleaning) *Equipment Repair/Replacement (Pumps, Heaters, Filters, etc.) *Skimmer Replacement *Tile Repairs *Pool Renovations (Tile, Coping, Plaster, Decking, etc.) and much more!

I had a problem with my Jacuzzi, that was just two years old. I asked if they can come in service…read moreit. They asked me what brand it was and I said Jacuzzi. They then said if it was two years old it should still be under warranty? They gave me a number to call and Jacuzzi handled it right away. They could have made money. charged me a service fee for parts or other things but instead of getting a profit, they helped me out. I cannot tell you how great it was even though I did not do business with them. I believe that they are not out there to cheat any customer. thank you.

I have been a regular customer for since 2015 when the store was located in New Castle, DE. Bob and…read moreJohn are great and knowledgeable on their products. Let you in on a secret, the chemicals are a great price.