Beware. Beware Beware. They do not stand by their work or the products they sell. The day after…read morefilling our brand new pool the walls came out of the bottom track. They refused to fix it and blamed it on our yard. they came out 3 times once denting the wall then told us to just throw rocks around it. We now have to pay a new contractor to take the take it down and rebuild it correctly. Very confrontational when you question them. But nice when they take your hard earned money. I have attached photos this happened on all sides of the pool

After incurring damage to r pool due to a windstorm, we needed to find someone to help us replace…read morethe liner. No one wanted to work on the brand of pool we own including the person the pool manufacturer suggests who said he would and ghosted us. Thank goodness I was given Dave's name thru a Facebook sight. Within a few hours of me contacting him, he returned my call and was very willing to help. He completed the job within a few weeks, was there when he said he would b and he and his staff were extremely helpful and courteous thruout the entire project. Dave cares about his customers and the quality of his work and it shows. Great service, great product! I highly recommend Daves company Above Water Pools in Levittown and I wouldn't hesitate to call him again for any of r pool needs. Can't wait to use r pool next year! Thank u!

Paul the pool guy came out to our pool on a very short notice. Not only did we have a pool cover…read moredisaster that Paul magically fixed (still can't thank him enough), he then go on to getting our water back to the correct Ph level. As new pool owners we really appreciate him helping us survive our first winter. Paul the pool guy was also more than profesional and courteous, he answered all of our questions and was there step for step with us. We highly recommend him to anybody and everybody!!!

I wish I could give 6 Starts!!!…read more Wow our motor started making loud noises yesterday. My husband called Nichols Pool Service and the lady said they could come out today. Ryan came out he is super polite and had it up and running in 10-15 minutes and it was only $95.00. This is the kind of service you don't see anymore. Outstanding job Ryan and we will see you next year for a liner.

Immediate availability for consult and quote. Endless samples to choose from. Fair quote.read more

Superior service. I called on Wednesday for tile repair for my in-ground pool and they got it done…read moreon Friday. I highly recommend Adam and his team

What a great couple of people. I went there seeking parts to my filter and very frustrated. I…read morebelieve her name is Jill, put me right at ease. As a pool owner, you know how things can get trying to fix things! She told me, her husband Lance, would be over the next morning. I told her I couldn't afford service at the moment. She said her husband would come over and see what was up. He did . What a great man. He helped put my filter back together and now the system is running better than it has in years. I promised them that they now had a greatful new customer!!! Check them out. They are really knowledgable!

First year using this family owned business. VERY competitive pricing. We have a complicated pool…read moreto learn and they were up for the challenge. Also, our heater went and we were having a pool party and they quickly replaced it (even dealt with our annoying equipment fence) in plenty of time and also did an extra thorough weekly cleaning to boot because they knew we were having company. THEY CARE. They want to succeed. They work with you! They listen!

If your looking for a reliable pool company, go no further... Vince and his crew are the best. They…read morehave been in business for years and stand behind their custom work. Their service manager Bob is great! He makes sure everything on your pool is working perfectly before leaving your home.... Don't be penny wise and dollar foolish trying to save money by some of these fly by night guys that claim to know everything. I have personally been beat by several of them..

We are extremely happy with Crystal Clear Signature Pools and the service they provided from…read morebeginning to end. After hearing one horror story after another and reading reviews of other pool companies we decided to go with Crystal Clear Signature Pools. Bruno, who designed the pool and the owner Vince were involved every step of the way, helping us to make decisions. Vince is a perfectionist and is on top of all the details before, during and after installation. Their contractors were top notch and not only were they great with keeping our property clean but they were all very professional and courteous. We love our pool! Steve and Linda

In summary, we ordered a top of the line above ground pool, were given a cheaper model pool, and no…read moreeffort was made to get us the right pool. So now we have the wrong pool sitting in our yard that we may or may not be able to use as we need it partially buried. We can't tell if we were scammed or if this was just due to incompetence, but either way it was a terrible experience and we want to warn others. We ordered a pool from D and L in April and specifically requested the backfillable Aquasports pool because are yard has a steep slope and the pool was to be partially buried. We paid the price that we expected for the quality pool we were purchasing, as confirmed with other retailers. The pool was manufactured and then sent right to the installer, who installed the pool at the end of May. After looking into backfilling the pool, we discovered that we had received a much lower quality pool than what we ordered. We went to D and L and were told that we had the correct pool and the price was correct. After arguing back and forth, we called Aquasports who said that the price we paid was high for that low end model and specified a different pool store to contact, who we then called and confirmed pricing with. After more back and forth, the person working at D and L acknowledged that they ordered us the wrong pool and refunded us the difference in the pool costs, with the understanding that we cannot use the lower quality pool and we still wanted the right pool. He said he would let the owner, Jerry, know what the situation was and work something out. After not hearing anything for a week, we tried calling several days in a row and finally got a hold of Jerry, who claimed he had not been told about this situation. After a long phone call, Jerry said he would look into it. After another week of not hearing anything and not being able to get Jerry on the phone, we went to the store. Jerry was in and denied having spoken to us over the phone the previous week. Said he would make some phone calls that day and figure something out. After following up over the phone the next day, Jerry had said he had not heard anything back and after a little more back and forth Jerry hung up on us. Followed up a few days later and spoke to the original person who sold us the pool, they said they were waiting to hear back from the installer and Aquasports and they would get back to us. Haven't heard anything in over a week, and we're still stuck with this pool that doesn't meet our needs.

So I was a faithful customer for 25 years. Even travelled from Burlington past other pool supply…read morebusinesses. Spent a lot of money in those years.Until I called for chlorine a few weeks ago and was told I had to pay 190 dollars for one of the last 6 ,25 pound buckets. Really! Purchased the next day elsewhere for regular price. I will NEVER go back to D ~ L Pool

Received a call back on Sunday ! ....and was interested in knowing more about the job. Very…read moreprofessional and knowledgeable about my Cocktail Spa Pool! Service has begun and I could not be more pleased. Highly recommend Nick!

Nick is absolutely phenominal. I've met a few characters while trying to find good service…read moretechnicians to perform specific task at our home. This young man is honest, integral, an experienced professional, and very punctual person. He's also very knowledgeable when it comes to navigating his way around the swimming pool and hot tubs. Please don't steal my dude. He's a real gem!!!

I received a mailer for this company and decided to give them a try even though they were $200.00…read moremore than the company I have been using to open my pool. Their pool opening service included: -Taking off the cover - installing the ladder - starting the pump - added shock because pool was very dirty *they did not/do not vacuum or come back to add remains chemicals. It took two days for a response to find out that they are not coming back out and if I want vacuum and additional chemicals I'll need to make an appointment and pay more. Ridiculous. Do your self a favor call Island Pools. They are coming out asap to get us up and running properly.

A 5 star rating is too low for Aruba Pools and Spa. I called the Wednesday before a holiday…read moreweekend and their tech came the next day and immediately diagnosed the issue with my pool heat pump. The issue was resolved and the heat pump is now up and running.