They came over to test myclorinator and found that it was defective. Will provide the replacement…read morecost along with the pool cleanup. My wife and I were very impresss with luke and berry. Thank you for the professional contact. Joe

Owner didn't have a good demeanor. I paid him over $200 for a full systems inspection. He left…read moreafter 30 minutes because of pending storms. I then asked him if he would return. He said he would if I agreed to pay him for another service (cartridge cleaning). He then returned without warning in the pouring rain. His demeanor was very off. Recommended getting new filters when though I personally did a deep cleaning that worked and saved me hundreds of dollars.

Ordini's installs your pool and then never returns your calls. The service is poor and we were…read morelater advised that they installed our pool incorrectly.

So in all fairness to Best Fiberglass pools I wanted to write an update since my last post…read more Ordinis has hired an expert in John Wilson to perform hydro testing in the NJ area as is now required. Im sure for all areas , but I was in dire need of this test for my final inspections. It did take some prodding, and I am sure many annoying calls to get this corrected, but in the end it was completed and the inspector handed me the write Approved sticker !!! Final Electrical is up next, fingers crossed !!!!! So in the end , if your looking to hire Ordinis to install your pool, just do some home work, and ask lots of questions in the the beginning. I jumped in quickly and made lots of assumptions , some which I was correct in assuming but there was still some grey area. Next summer should be much better and stress free Thanks

They are extremely knowledgeable. Local company with good service. Would definitely recommend.read more

had a cracked pipe and chuck came right out and fixed it in like 20 minutes. I would highly…read morerecommend bucks county hot tubs. chuck always responds within an hour from texts if I have any questions. I purchased a used hot tub from him a few months ago and he still answers my questions. you cannot go wrong. thumbs up.

I have never been more impressed with a product then with the enclosure than pools and spa. And the…read moreinstallers did a install that was as impressive they showEd up on time worked and got the job done. if I scored these guys 10 out of 10. I would give them a 15.

I live in the Florida panhandle. I have had an in-ground pool at my home for 25 years. Until this…read morepast fall, the pool was inside a screened enclosure. For a number of reasons I was never happy with the enclosure. I was sure that there must be a better way to enclose a pool, but short of converting it to an indoor pool, I was clueless. None of the local pool companies was of any help, but fortunately I found Pool & Spa enclosures on the web. As others have written, John and Alex are absolutely great to work with. Their enclosures are everything they say they are. The engineering and quality of construction are outstanding, as is the performance of the enclosure. Today, April 21, the outside air temp is 78. Inside the enclosure the air temp is 97, and the water temp is 83. Even though my pool is unheated, I have been swimming in 80 degree water since late March. Previously with the screened enclosure my pool never hit 80 until May. Ditching the screened room and replacing it with a sliding pool enclosure was a great decision. The new enclosure has exceeded my expectations in every way. Great product from a great company!

Bryan was prompt, professional and knows his stuff. Did a great job. Highly recommend.read more

Bryan is a very skilled technician when it comes to spas and hot tubs. He's also one of the nicest…read moreand most honorable people I've met in years. If you have any issues with your Hot Tub or Spa call Bryan he'll take care of it.

Nasty drivers that cut you off and then slam on the brakes to make you stop on a busy road, then…read moredelivers the middle finger salute. Horrible company. I called to let them know about the situation and the guy called me multiple names that I won't repeat here.

Very true Mr Sankey is a horrible man. He came to my home reeking of alcohol, and apparently is not…read morea pleasant drunk. He made us feel like we were idiots and he knew it all. He told us his time was too valuable to be wasting it on our pool. DO NOT even call him! I expected a professional and that is not what I got.

I paid them a lot of money to fix my pool and the pool is leaking losing water at the new filters…read moreleaking losing water and nobody's returning my phone calls. I guess do you know where we're gonna end up?

O NOT USE Niagara pools!!!!! DO NOT RISK YOUR EXPERIENCE…read moreAND MONEY ON THESE FOLKS My family hired Niagara pools to build an in-ground liner pool for our home. We were told the cost would be around $47,000 that actually cost us $53,000. They started work in the fall promising be completed before the next summer season. Due to what they claimed to be a fall with more rain than usual they could not complete our pool in the fall and that we would be first in line when construction continued in the spring. This DID NOT happen in fact I had to email and call throughout the spring for then to return to work on the pool. It did not get finished until the 2/3 week of July that year. Immediately we had problems with the pool. The lining in two spots continued to come apart from the seam at the top requiring multiple visits for them to fix. The pool light did not work, the heat ran sparingly, a large crease developed in the liner in the shallow end and the handle to the filter snapped off the first summer. All these things were reported to the maintenance department via phone and email. With no response in months of trying to get a hold of them. They finally came and addressed the handle and light. And told us the liner crease at the bottom and top liner pop out was from the pool settling. As seasons continued more and more creases have appeared in the shallow end to the point now that we have approximately 5/7 very large creases running the length of the shallow end. When requesting someone come look at it and it to be addressed and fixed. A very rude gentleman named Ken came to our home looked at the pool for a max ten mins determining that they were not at fault, and they would not be fixing the liner. He then ignored countless emails and requests to discuss this. Finally, after months he called me and told me that at some point the pool water had to be less inside then under, which it never was, and that we had not hired them to close the pool, which was never stated as part of the terms of their work warrantee, they would not guarantee the work and we would have to pay $8000 to a different company to come replace the 4-season old liner. Because they were not going to do it. I work as a manager in the home improvement industry, and this is the worst customer experience and customer focused approach I have ever seen. We as the customer where blamed for a pool with a liner that had a visible seam in the shallow end where 2 different pieces of liner were used and connected. The creases have occurred need that seam as has the continued liner popping from the top groove. Ken is the most egotistical home improvement individual I have ever spoken too. He adamantly blamed us and took no responsibility for anything that had gone wrong in the whole process. I understand clearly now why there have been multiple lawsuits against this company. They are solely focused on making money and have no integrity to standby their work or even come up with a mutual agreement to share the cost of fixing the liner. The absolute entitlement is disguising and explains why countless employees I dealt with have since left the company. DO NOT RISK YOUR EXPERIENCE AND MONEY ON THESE FOLKS