Great place friendly people who are very helpful. Ask questions find out what the problem is and…read morerecommend only what you need. I was only in here because it's near where I work but they have earned a new customer.

From the moment we walked in the door and met Cheryl to scheduling service with Cathy the entire…read moreprocess has been smooth, easy and organized. Cheryl is very knowledgeable and was able to educate us in the process of picking the right hot tub to fit our needs and wants. We purchased the Hot Spring Grandee NXT and it has exceeded our expectations. Chase and his crew impressed me during delivery and install. We have a difficult yard for delivery but the guys did a great job overcoming the obstacles in my yard and making our dreams come true to have this amazing hot tub in our yard for our relaxation and health. Malachi set up our WiFi sound system which adds a whole other element of enjoyment to our evenings. Cathy has helped us set up our service plan for our hot tub and has been such a pleasure to work with as well. I would not hesitate walking into Spring Dance Hot Tubs again and only wish that I had done it sooner!

I do not recommend Spring Dance Hot Tubs, Marlton, NJ because they do not honor the warranty that…read morecomes with the products they sell. We purchased an Endless Pool Swim spa from Spring Dance. It was delivered in 12/24. This was a major investment on our part. In addition to the spa purchase, we were also required to meet strict code requirements in our township (as well as those recommended by the manufacturer), for example, installing a 12' by 14', 6-inch thick concrete reinforced pad, fence with pool latch gate, as well as electrical requirements (before the township would provide a certificate of approval).... The Spa has a minor water leak.. The End2End spa cover, that we paid $5500, does not fit properly. The service department sent two different technicians (in 5/2025) to address our concerns and, while both technicians could see the water leaking from the spa, they could not locate an issue with the plumbing or the spa tub. The second technician located water in the base of the spa, but could not find where it originated. Both felt the spa cover was satisfactory .We disagree with the findings of the technicians. We do not want water inside the spa cabinet as it will rot the wood frame. We need a spa cover that seals properly to avoid heat loss. The second technician that was at the house pointed out mice droppings around the frame inside the cabinet. He suggested we use a mice deterrent, such as peppermint oil. Mice enter the spa cabinet around the base where there is a gap. The construction of the spa cabinet is defective, held in place by wood screws, and will not hold up over time. The wood frame of the spa is incomplete, as the second technician found a section of lumbar framing material that was never installed and sitting inside the cabinet. Only the upper portion of the spa frame is treated lumber (painted black) while the lower half of the cabinet appears to be unfinished. The operations manager in the service department of Spring Dance wanted to send a third technician to review our issues, but I declined as he disagreed that we have a warranty claim with our spa. He said rain or snow will get in the spa cabinet as it is not designed to withstand water. He said there is no warranty claim with the End2End cover as no cover provides a perfect seal. He said there is a waiver in the warranty regarding mice getting into the spa cabinet. I disagree as there is no such waiver in the warranty. The spa cabinet is warranted 3-years from defects, but he said there are no defects in our cabinet. I asked that he replace the spa with one that is well constructed (doesn't leak, sealed cabinet that doesn't allow mice to enter), free of all defects, and that he replace the End2End cover. He declined because he does not believe we have issues with our spa, or the End2End cover, --therefore, there is no warranty claim. He insists that Spring Dance Hot Tub honors the warranty of all the products it sells, but this apparently does not apply to our spa. The bottom line, Spring Dance Hot Tubs does not honor the warranty of the products they sell. Buy at your own risk.

Nightmare - inaccurate and unprofessional, unethical. They play the insurance game with the…read moreinsurance company instead of truly helping homeowner who has the leak. They came to our property, did not disclose up front that only insurance company can get the report. Instead technician Louis said we will get the report next day and also have 30 days guarantee. Patty on the phone was unhelpful, unprofessional. I asked her to put us back to contact with Louis because he was the one at our home and SHE REFUSED!!! She kept saying she was not in our house so she didn't know our conversation. But REFUSED to let us to talk to the person who was in our house and who had a conversation with my husband and I. Absolutely Shady Business and how they treat people. Wasted a week of our time dealing with an active leak and made our situation worse. The detection was far more inaccurate. It wasn't even in the same room they marked. When trying to use the 30 days guarantee for them to come back to locate the leak again, we were told the insurance company has to call them to use it. For an active leak, as a home owner, we are trying to resolve the issue. Not to run into another drama and scam - totally waste of time. Stay away!

Louis came out to help find a leak in a lateral drain line under the slab from our kitchen. He…read moreworked quickly and diligently to confirm what our plumber suspected was happening. He informed me of everything he was doing as he did it and showed me the problem on his camera. He cleaned up his work site and was super professional and nice! I would gladly use and recommend this company again.

DPS is the answer to our pool needs! We are first-time pool owners, and after having a HORRENDOUS…read moreexperience with Chas Pools, we had the privilege of connecting with DPS within a day. Mike came out the next day and resolved our opening issues, including quickly "fixing" a pump that Chas Pools said wasn't fixable. We have reached out to DPS at least three other times for closing, opening, and troubleshooting and have always been met with professionalism, expertise, and quick resolution. Would highly recommend!

In 2022, we hired DPS to close our pool at the end of the season. They were referred by Leslie's…read moreso we made a phone call and was put on their schedule. They were timely, and did everything by the book. At that time, we needed to replace our pool heater, which WAS discussed with them; however, they did not offer any options for us. In March 2023, we contacted DPS to open our pool. At this time we had to schedule through their website, a contract was sent, and we opted for the opening with chemicals. The day of the service, we became aware that it was going to rain for the next 3 days and had questions because we were going to push the date out. I contacted Mike with my questions - he was very curt with his answers, so I got my husband on the phone because maybe I wasn't asking the questions correctly. My husband asked should we put the chemicals in because it was going to rain. Mike first replied that we had not signed up for chemicals, shortly correcting himself after going back and reading our contract. My husband went on to ask if they would be brushing and vacuuming the pool after opening. Mike replied that "we obviously didn't read the contract" and went on to read exactly what they WOULD be doing which did not include any vacuuming or scrubbing. My husband stated that as new pool owners, this was all new to us and that we were looking at DPS for their expertise! He said this would be our first opening and that DPS could "make alot of money from us not knowing what to do and we really liked how they did business." Mike mentioned about our heater, and we told him we got that replaced. He asked who did the work and when we told him Anthony & Sylvan, he became very quiet. Nonetheless, we kept the scheduled date and ended the call. Less than 3 mins later, Mike called back and asked me to get my husband on the call. When I did, Mike stated that he was going to "REFUSE TO SERVICE our pool because we didn't read his contract!" We were stunned!! I said because we asked questions?? He was adamant that was the reason. I said "let's be transparent here, Mike, what is the REAL reason you are refusing?" He said because we "had Anthony & Sylvan do our heater and didn't ask him for a quote!" How petty! We weren't even aware DPS DID pool heaters because he never mentioned it last year when he came out AND this year, we were only on his site to request to get on the schedule. Our heater had been replaced by then! He also went on to tell us that we are "not going to tell him HOW TO MAKE MONEY by suggesting that he could make a lot of money from US because he already has a lot of clients and did not need to make money from us!" I told him it was very unfortunate that he behaved in such an unprofessional manner, because we really liked last year's service, wished him & his business the best, and ended the call. No use using airtime with a person so arrogant and unprofessional. I still do not understand how he could "refuse service of a signed" because someone else did our heater (which was never contracted with DPS) but I'll leave that for my lawyer to figure out....

Great service and knowledgeable staff that are friendly and courteous and prices are very reasonableread more

Reached out to Yarnell for Looploc pool cover. Took a week for someone to come measure. After 2…read moreweeks of not hearing back from them with an estimate, I called and was told they were still waiting for the estimate and would reach out to see what the hold up was, and call me back. I have yet to hear back from them. From the time I made the initial call to schedule the measurement, it felt like they really weren't interested in getting my business. Bad customer service would not recommend.

So happy we went with Del Val Pools. They went above and beyond. The whole team was great to deal…read morewith. We had an excellent experience with not only with the office staff but also with the service techs and the owner, Bryan. This family owned business gave us a beautiful pool and top notch customer service. We highly recommend Del Val Pools, they stand behind their work and deliver a great product.

They sold us the incorrect liner for our ester Williams pool and told us it would fit. After 18000…read moregallons of water put in Ed realize that the liner wouldn't stay locked in the bead channel. We let the manager know and we wanted to know what they were going to do as we couldn't afford to drain it and refill with the correct liner because we have a well. It was never resolved even after numerous requests. The manager was fired. I had to put rubber wedges in to hold the liner and we couldn't enjoy the pool because if we splashed too much the liner would unzip. Well one tone my wife and niece ( 3 years old) were swoand playing and one whole side of the pool unzipped and water got behind the walls. My wife barely got out with my niece before the whole pool imploded. Luckily no injuries. Well we told delval about it and got totally blown off so never use them for pool service

Reliable and affordable- did a great job! It takes away a lot of stress in pool opening and…read moreclosings!

We've been coming to Carlton Pools for 5+ years! The service is outstanding. The staff is so…read morehelpful and kind. Very knowledgeable and they help you find exactly what you need for your pool! Their assistance keeps your pool water pristine! If you have a problem they will get it resolved! Thanks Carlton Pools, you rock! Loving my new flag float too!

Looking for a pool store you could trust? Carlton Pools is customer focused. They want you to love…read moreyour pool and brag about it to your friends. Stop by with a water sample and check them out!