Budds is the best! Their staff is knowledgeable and can get to the bottom of any questions you may…read morehave. If they can't help you they'll definitely get you in touch with someone who can. There's a reason they've been around for years! They care about their customers and will do their best to accommodate to any of their needs. I go for semi-weekly water testing and the water lab knows just what your pool needs to get your pool chemistry perfect! The people in the parts department can assist you with any part you may need or any problem you're having. The employees are all dedicated and caring people. I wouldn't trust my pool with anyone else.

My early morning birthday present from Budd Pools & Spas. Our pool was opened on Thursday 5/7 for…read morethe 10th year, by the same company that built it. I thought that was the safest, best option to keep our pool in the best shape. In fact for 10 years, I pay Budds to open, service weekly for 12 weeks, and close my pool. Friday morning I turned the heater on in case the kids wanted to go in. I thankfully hung outside for a bit, when I began to smell something burning and walked over to find the heater on fire. I immediately turned off the power on the heater and emailed and called Budds. They FaceTimed with Edward Litsky, and noted that the water valve to the heater was in the off position. They then sent someone out Friday evening around 8pm, turned the water on, vacuumed out the soot, inspected it using a phone flashlight, turned on the heater and informed us someone would be in touch. Three days later, after I requested to hear from someone in a supervisor role, Chas the GM of service called me this evening. He offered to replace the burned out lcd screen free of charge. I told him I expected more, as I no longer feel safe having my kids around the heater, and he told me it was more than fair since "I" turned off the water to the heater. He blamed ME! A customer of 10 years. He blamed me, because I emailed requesting assistance turning on the skimmers prior to the fire. After their own employees admitted it was opened incorrectly. The General Manager of Service blamed me in a massive CYA case. I have never been a part of a worst case of shady business in my life. Avoid Budds Pools.

I paid them a lot of money to fix my pool and the pool is leaking losing water at the new filters…read moreleaking losing water and nobody's returning my phone calls. I guess do you know where we're gonna end up?

O NOT USE Niagara pools!!!!! DO NOT RISK YOUR EXPERIENCE…read moreAND MONEY ON THESE FOLKS My family hired Niagara pools to build an in-ground liner pool for our home. We were told the cost would be around $47,000 that actually cost us $53,000. They started work in the fall promising be completed before the next summer season. Due to what they claimed to be a fall with more rain than usual they could not complete our pool in the fall and that we would be first in line when construction continued in the spring. This DID NOT happen in fact I had to email and call throughout the spring for then to return to work on the pool. It did not get finished until the 2/3 week of July that year. Immediately we had problems with the pool. The lining in two spots continued to come apart from the seam at the top requiring multiple visits for them to fix. The pool light did not work, the heat ran sparingly, a large crease developed in the liner in the shallow end and the handle to the filter snapped off the first summer. All these things were reported to the maintenance department via phone and email. With no response in months of trying to get a hold of them. They finally came and addressed the handle and light. And told us the liner crease at the bottom and top liner pop out was from the pool settling. As seasons continued more and more creases have appeared in the shallow end to the point now that we have approximately 5/7 very large creases running the length of the shallow end. When requesting someone come look at it and it to be addressed and fixed. A very rude gentleman named Ken came to our home looked at the pool for a max ten mins determining that they were not at fault, and they would not be fixing the liner. He then ignored countless emails and requests to discuss this. Finally, after months he called me and told me that at some point the pool water had to be less inside then under, which it never was, and that we had not hired them to close the pool, which was never stated as part of the terms of their work warrantee, they would not guarantee the work and we would have to pay $8000 to a different company to come replace the 4-season old liner. Because they were not going to do it. I work as a manager in the home improvement industry, and this is the worst customer experience and customer focused approach I have ever seen. We as the customer where blamed for a pool with a liner that had a visible seam in the shallow end where 2 different pieces of liner were used and connected. The creases have occurred need that seam as has the continued liner popping from the top groove. Ken is the most egotistical home improvement individual I have ever spoken too. He adamantly blamed us and took no responsibility for anything that had gone wrong in the whole process. I understand clearly now why there have been multiple lawsuits against this company. They are solely focused on making money and have no integrity to standby their work or even come up with a mutual agreement to share the cost of fixing the liner. The absolute entitlement is disguising and explains why countless employees I dealt with have since left the company. DO NOT RISK YOUR EXPERIENCE AND MONEY ON THESE FOLKS

My pool filter wasn't cleaning my pool and after googling about it I realized we needed our sand…read morechanged. I called Cabby to see if he would be able to do it. He said his company didn't do that but he was very helpful explaining how to do it and even finding me someone who could if I needed the service. We ended up handling it ourselves with the information Cabby and some videos google showed me. I will definitely start buying my pool supplies from Cabby and if and when my pump needs work I will use his company!

Please be aware when requesting services from this company…read more We had a new Pentair sand filter installed by this company. They installed a 2021 instead of a recent one- we saw the label after it was installed the next day. During the install after they put everything back together, my valve was now (cracked) leaking. It was working perfectly fine before they replaced the filter. They put silicone on it, and that didn't work. When I reached out about the valve still leaking . . He said it needed to get replaced and they were going to charge me to replace the valve that they broke. We ended up calling a different company to come out and replace the valve.

After a frustrating pool opening and many tears, I had to turn to professionals for help. Aqua…read moreMaster was able to come out quickly, troubleshoot and resolve my filter issue, and then address cleaning the pool and eliminating a ton of debris . In June, I wanted to fill the pool in, convinced this Summer was a wash. In July, the pool was immaculate, and Summer was saved.

They were quick to respond for all my questions and very reasonable with their prices…read more Carmen was excellent, taking the time to review what the needs were and offering his expertise but all the while deferring to what I wanted to do. He was extremely thorough. He also recommended some other services to consider in the future which were helpful, not high pressure.

Dennis put my side of my pool back together. Great job. Thank you. Thank you Dennis for the…read morequick, efficient service.

I have a small leak in my liner too. I thought it was intention because the lazy one had to come…read moreback at opening the next year to drain pool , fix the huge foot prints (not CROCS or barefeet that was causing issues with vacuuming and algae. 4 years ago - liner, 3 years ago pump, 2 years ago filter, last year I was unable to use my pool. Every water tester said algae, then mustard algae, then told black then the ultimate white algae. The white is extremely hard to get rid of especially when you're stepping on media that's been thrust into your pool because of installers. I don't know what they're doing. It was clear when it came The one installer was OK ( he even asked why did someone say u need a new one. the other one horrible( same one intentional to liner). and from that point I have been unable to swim or my 14 year old son and his friends!!! I am a permanently disabled female that has been duped beyond this solar station. I should've went with Budd's and just waited the extra couple of weeks and paid a little bit more, but it would've been done right I know how to take care of pills. I've been taking care of my pill for a long, long time. But it's very sad when I have to depend on people to do it for me when probably me and my grandmother could've done a better job. Needless to say stay away they're horrible from sales to service to service managers to installers who say it's fixed and then it's not fixed and they refused to fix it anymore. So now two years after a brand new filter I will never go back to Delval ever again hopefully I can get Budd's to sell me new filter? Again do yourself a favor pay a little bit more and don't go to Delval..

If there were more than 5 stars for a rating I would certainly give it. I cannot begin to tell you…read morewhat a God sent Doug was. We were completely disqusted with our pool, to the point of filling it in. I explained one day, while by chance stopping by, at this easily missed business, and was completely enlightened by Doug. He was extremely knowledgeable and friendly. (An individual who was honest and truly wanted to help me.) Long story short, all this time, 6 years to be exact, we have had all the wrong equipment with regard to our operation aspect of our pool. Doug, after doing a free inspection, explained everything to us and made sense of it all. Needless to say, I cannot say enough complimentary things about him and his business. He straightened everything out the way it should be and we immediately noticed a difference. If you want quality advice and quality work, then this is the man you should consult. He is honest and in my opinion, an expert in the field. Thanks Doug! --- Patty and Lou

It was fine two years ago until most recently i scheduled my pool closing. They closed my pool and…read morethought nothing of it. Next day a strong wind blew and my cover came off. I contacted the company and had to text. So I text the 888 number and hear a response. I show the picture included and never heard an answer back. Also notice in the picture how they never covered my intake pool return cover. Use this place with caution. Place never even offered a partial refund or money off for future service.

We recently purchased the Jacuzzi J-495 6-person spa from Niagara Pools and Spa, and the entire…read moreexperience was outstanding. Our salesperson, Louise, was absolutely top-notch -- incredibly knowledgeable about every detail of the Jacuzzi's features and functionality. She patiently answered all our questions and guided us through each step of the process, from purchase to delivery, with professionalism and care. Her communication was clear, timely, and reassuring, making the whole experience seamless. We couldn't be happier with our new spa and highly recommend both the product and Louise's exceptional service!

Nasty employees and they don't back up the products they sell when they break down after only two…read moreseasons. They sell garbage materials. Use The Pool Store in Turnersville instead.

So I used these guys for the first time last year to close the pool etc, as it is so hard to find…read moresomeone reliable. They were very nice and I liked them. Well I thought I did in them until my wife and I called 6 times, emailed them and texted and did not receive the courtesy of a call back. Add them to my list.

From the owner: We Specialize in Above Ground/ In-Ground Liners, Pool Plumbing Repairs, Salt Water Generators,…read morePool Openings/Closings, Safety Covers and Much More.

The local owned business goes above and beyond to help their customers. Professionally trained…read morestaff....a fun experience and all you Gardening and Pond Supplies needs plus so much more...Owned and operated for 9 years.

I've called and ask what time are u closing today. The lady say 4 and I've told her I need a piece…read moreof pond liner to Finnish up the job. She say she have it. And I've told her I'm leaving from cherry hill it will take me about 25 minutes to get get there. She say ok. I got here at 3:57 pm and the place is all chain up, no one is here. I drove 25 minutes for nothing. She could have say I'm closing early, come another time. But no screw him let waist his time drive here. Very bay business. I do not like writing review about anyone especially bad one. But this really pissed me off. I left the job site and came here for nothing.