Mike and his crew do a fine job and are on top of their game!…read moreI would not think of going anywhere else for my pools service and pool supplies! Thanks once agian to you all!

Michael is amazing. He never actually was able to come out and look at my situation, but he worked…read morewith me over the course of a few days over Yelp messenger and helped me troubleshoot the issue remotely. We talked about error codes that I was seeing, sent him pictures he requested, and I ordered a part that he recommended I replace. He ultimately said that I needed to probably replace the whole unit, which I 100% agree with based on the life of the pool heater. Great customer service, great and fast communication, and extremely helpful and knowledgeable - and it didn't cost me anything. I can't recommend him enough and will certainly be coming to him for any work I need on my pool or equipment in the future. Thanks, Michael!!

Great personable service! Great prices, quality quality service. Excellent call time performing all…read moreservice requested!

I haven't had much luck with contractors before but I finally got lucky with Reali Pools. I can't…read moresay enough nice things about them. My Pool is a huge nightmare, sits under a large tree. Most contractors wouldn't touch it. These guys fixed it in no time and did it with a smile. They are constantly checking on the status of the pool. I had a problem with the pump and they were easy to get in touch with and fixed it in no time. They are easy to communicate with and are quick with responses. They truly go above and beyond. I have no hesitation in giving them my highest recommendation.

We went there and it started out so good .we were thinking about which one wanted as it was a…read morelittle more than we had to spend.The salesman CALLED us and offered us a Bullfrog A7 spa refurbished/warranty model at a great deal .We put a deposit and received a contract, this one was listed also on their website and they called 2 and half days later and we were told it was already sold.We checked hours after the refund and it's still on the website for sale. Very shady.

This company will promise you the world to sell you a spa, but once they get your money the…read morecustomer services disappears. I won't post the blow by blow of my multitude of issues with Spa, Hearth and Home, but I have been trying since July 2024 to get them to replace parts that are under warranty for my spa with little response from them, leaving my spa inopérable at this time. What response I did get, is often short and rude. They to prefer text message for communicating, which is wonderful as I have documentation of all the issues I've had with them. Because of a lack of response from Spa, Hearth, and Home, I have been in contact with Artesian, the maker of my spa, several times. They have been quite responsive and helpful, though Spa, Hearth and Home always places blame on Artesian for doesn't respond to them and claiming they are at fault for the delay in replacing my parts. I finally had them scheduled to come out today between 1-2pm to replace one of the parts. I texted this morning, confirming that they were still coming, as it snowed last night. I got no response and waited around until 2:30. Since no one showed up, I called Spa, Hearth and Home directly and was told that the maintenance worker called out because he didn't think he'd have any jobs today and the repair manager was out sick. I asked why no one called to let me know that my appointment was canceled and got a faint apology and more excuses. I am now waiting for someone to reach back out to schedule another appointment (which I waited two weeks for initially), meanwhile, my spa is sitting in freezing cold temperatures with stagnant water in it. A home spa is a big purchase and something you want to have for years. My suggestion is not purchasing one from Spa, Hearth and Home or you will be left out of luck when you need maintenance work done. I'm happy to share details of my experiences with anyone thinking of purchasing from them.

The woman who works at this location named Colleen has no real people skills. Lights are on &&…read morenobody's home when you look her in the eyes. She literally just sat inside her air conditioned store unwilling to actually help her customer (whom had three small children) && passively aggressively stated "we should be with you momentarily" with no one else in the store. When you speak to people you genuinely want some kind of reassurance they're working with a full deck && I'm sorry to say she's not. Time just passed by as she chatted to a friend && I sat there a min wondering who would employ someone lazy enough to ignore a woman and children when they are your only customer. Did you not want any customers to bother you in your air today? I'm confused. What did you come to work for. Don't work with the public if you don't like people.

I have found this Leslie's location much improved this year. Mike and Sean are very knowledgeable…read moreand are more than willing to provide exceptional service. Yesterday, a Sunday, I dropped off my Polaris cleaner which had a wheel fall off and a part was missing to reattach it. Mike suggested I leave it for Sean who would be one next day. He repaired it the next day. He replaced worn out tires and replaced two interior ball bearings. It now works perfectly. Good job.

They do great work I just don't like how they treated me as a customer I had a problem and they…read moredidn't even try to keep my business

Excellent honest service! They were friendly, tie melt and for the job done for us. Glad to have…read morethe spa back up and running!

I sent an email complaining about the lack of a return call to request a quote for service…read more Within minutes, the OWNER called me and apologized for my experience. Much MUCH better!!! Impressed!!!

I had an amazing experience with this company! Very…read moreprofessional. Step by step guidance and communication during the entire project! ALWAYS on time! I would definitely recommend using Artistic Pools if you are looking to add a pool to your home.

Bali Poolpros is a full-service pool supply/service store located off of Route 38 in Hainesport,…read moreNJ. A family-owned operation, led by Norma Bennett, Bali Poolpros has been in the business of pools for over 30 years. Norma has an extensive knowledge of pool service and supplies. Everything from chemicals, treatments, pumps, liners, toys, etc. Norma is sure to help solve or enhance your pool swimming experience. Water testing is free, so bring in a water sample to make sure your pool water is swimmingly ready. Call Bali Poolpros to open, close or maintain your pool all year long. Norma and her support staff are ready and willing to help!

The most disorganized company I've ever dealt with. I believe this company has two employees -…read moreNorma and Bill. When I called on Monday, Norma told me she was waiting for Bill to come and mulch the lawn at her personal residence in Leisuretown and someone would call me back Tuesday. No call back so I call them again....only to find out they can't find our records. Gave them all my contact information again and was then told they can't accommodate my request to open our pool until 10 days from now. Extremely unprofessional!

Having the worst experience with this company who are completely exploiting the pandemic to make…read moresales and then then not providing any support. Our pool was sold to us with the assurance they'd help us with the aspects of installation and it was not. The first day the pool went up, the liner ripped. 17,000 gallons of water and all the materials such as sand GONE. Slowest customer service; got a liner delivered several days later. Pool is STILL not fixed more than two weeks later and they will not return calls. I wish someone had warned me- please go ANYWHERE else.

Quality of Products really went down hill. Salesman not to knowledgeable. I found better deals at…read moreBudd

Nathan, Tim and Team were excellent to work with. They educated us about the process and were…read moreincredibly responsive to any questions. They were meticulous, timely and delivered a great backyard experience. We highly recommend Hydroscape Pools

The complex I live at uses this company and they do a pretty good job on certain areas but when the…read moreguys with the weed wackers come out they tend to cut grass with them and they've cut it new grass growth down to the stubs killing them they don't really know what they're doing