From the moment we walked in the door and met Cheryl to scheduling service with Cathy the entire…read moreprocess has been smooth, easy and organized. Cheryl is very knowledgeable and was able to educate us in the process of picking the right hot tub to fit our needs and wants. We purchased the Hot Spring Grandee NXT and it has exceeded our expectations. Chase and his crew impressed me during delivery and install. We have a difficult yard for delivery but the guys did a great job overcoming the obstacles in my yard and making our dreams come true to have this amazing hot tub in our yard for our relaxation and health. Malachi set up our WiFi sound system which adds a whole other element of enjoyment to our evenings. Cathy has helped us set up our service plan for our hot tub and has been such a pleasure to work with as well. I would not hesitate walking into Spring Dance Hot Tubs again and only wish that I had done it sooner!

I do not recommend Spring Dance Hot Tubs, Marlton, NJ because they do not honor the warranty that…read morecomes with the products they sell. We purchased an Endless Pool Swim spa from Spring Dance. It was delivered in 12/24. This was a major investment on our part. In addition to the spa purchase, we were also required to meet strict code requirements in our township (as well as those recommended by the manufacturer), for example, installing a 12' by 14', 6-inch thick concrete reinforced pad, fence with pool latch gate, as well as electrical requirements (before the township would provide a certificate of approval).... The Spa has a minor water leak.. The End2End spa cover, that we paid $5500, does not fit properly. The service department sent two different technicians (in 5/2025) to address our concerns and, while both technicians could see the water leaking from the spa, they could not locate an issue with the plumbing or the spa tub. The second technician located water in the base of the spa, but could not find where it originated. Both felt the spa cover was satisfactory .We disagree with the findings of the technicians. We do not want water inside the spa cabinet as it will rot the wood frame. We need a spa cover that seals properly to avoid heat loss. The second technician that was at the house pointed out mice droppings around the frame inside the cabinet. He suggested we use a mice deterrent, such as peppermint oil. Mice enter the spa cabinet around the base where there is a gap. The construction of the spa cabinet is defective, held in place by wood screws, and will not hold up over time. The wood frame of the spa is incomplete, as the second technician found a section of lumbar framing material that was never installed and sitting inside the cabinet. Only the upper portion of the spa frame is treated lumber (painted black) while the lower half of the cabinet appears to be unfinished. The operations manager in the service department of Spring Dance wanted to send a third technician to review our issues, but I declined as he disagreed that we have a warranty claim with our spa. He said rain or snow will get in the spa cabinet as it is not designed to withstand water. He said there is no warranty claim with the End2End cover as no cover provides a perfect seal. He said there is a waiver in the warranty regarding mice getting into the spa cabinet. I disagree as there is no such waiver in the warranty. The spa cabinet is warranted 3-years from defects, but he said there are no defects in our cabinet. I asked that he replace the spa with one that is well constructed (doesn't leak, sealed cabinet that doesn't allow mice to enter), free of all defects, and that he replace the End2End cover. He declined because he does not believe we have issues with our spa, or the End2End cover, --therefore, there is no warranty claim. He insists that Spring Dance Hot Tub honors the warranty of all the products it sells, but this apparently does not apply to our spa. The bottom line, Spring Dance Hot Tubs does not honor the warranty of the products they sell. Buy at your own risk.

They're 20 minutes from our home and there are other pool services 2 minutes from our home, but we…read moremake the 20 minute drive every time. This company with the generic sounding name is anything but generic. They're smart, honest, they remember you when you come in. They offer ways to save money but never compromise on the right advice. We just bought a home with a 20 year old pool in Fair Condition, but not better. We're experiencing all kinds of issues and they've been patient and thoughtful in their education and advice on each issue we've had. They're not just out to sell us thousands of dollars of stuff. It can be really daunting to take over a pool from someone else. You can only guess how carefully or neglecting they were, even if you get a top notch pool inspection beforehand. I can't express enough how great Discount Pools has been. Ask for Tommy, but also the others working there are excellent too. We appreciate ya'll.

Mike and his crew do a fine job and are on top of their game!…read moreI would not think of going anywhere else for my pools service and pool supplies! Thanks once agian to you all!

Water testing is free, but have tried a couple of times and they are "out of the water testing…read morediscs." Not sure why they can't test the water manually with titration.

GET AWAY FROM THESE GUYS !…read more I bought a new pool cleaner from them, spent around $700, expensive stuff. The pool cleaner does not work. They say I cannot return as return policy is 14 days, and also they say "basically once you put it in the pool you cannot return it". They took it to fix it, twice, and claim the issue is with my system, not the cleaner. they were not cooperating at all to get my issue resolved. I had to go to manufacturer to get support. At some point the manufacturer is telling me that Leslie's told them they sent a technician to my house and he confirmed the issue is in my system - this is a brutal lie ! There was no tech person, and in fact the problem is not with the system. I took my cleaner to a friend's house - the same problem over there ! My recommendation - do yourself a favor - go somewhere else - the least they can do is give proper service after taking so much money for a pool cleaner. Soon the season is over and the cleaner still does not work !!

Hard working bunch of young guys. They work to satisfy. Very eager to please. Good communicators.read more

Owner didn't have a good demeanor. I paid him over $200 for a full systems inspection. He left…read moreafter 30 minutes because of pending storms. I then asked him if he would return. He said he would if I agreed to pay him for another service (cartridge cleaning). He then returned without warning in the pouring rain. His demeanor was very off. Recommended getting new filters when though I personally did a deep cleaning that worked and saved me hundreds of dollars.

I have been a loyal customer for years! I bought our pool here and I just sent my best friend for…read morehers! This is the best price with amazing quality! Staff is always so helpful and the owner is a blessing! We started with the pool 32 years ago! Yes it is more expensive but the owner here has always been generous with upgrades! If you have a problem ask! He will help! Thank you for your loyalty to the community it's rare for a business to be around 70 years !

0 stars was there recently and the cashier doesn't give u change in your hand and when I received…read moreproduct it was handed over with an attitude as if here we dont want ur business. New workers. I think place has been sold and under new management. Not the same anymore. Take ur money elsewhere.

Great place friendly people who are very helpful. Ask questions find out what the problem is and…read morerecommend only what you need. I was only in here because it's near where I work but they have earned a new customer.

From the owner: We are a Natural Chemistry and EZ Clor dealer. Plus we have a full line of polaris and hayward…read moreparts. We also offer free water testing.

I have never been more impressed with a product then with the enclosure than pools and spa. And the…read moreinstallers did a install that was as impressive they showEd up on time worked and got the job done. if I scored these guys 10 out of 10. I would give them a 15.

I live in the Florida panhandle. I have had an in-ground pool at my home for 25 years. Until this…read morepast fall, the pool was inside a screened enclosure. For a number of reasons I was never happy with the enclosure. I was sure that there must be a better way to enclose a pool, but short of converting it to an indoor pool, I was clueless. None of the local pool companies was of any help, but fortunately I found Pool & Spa enclosures on the web. As others have written, John and Alex are absolutely great to work with. Their enclosures are everything they say they are. The engineering and quality of construction are outstanding, as is the performance of the enclosure. Today, April 21, the outside air temp is 78. Inside the enclosure the air temp is 97, and the water temp is 83. Even though my pool is unheated, I have been swimming in 80 degree water since late March. Previously with the screened enclosure my pool never hit 80 until May. Ditching the screened room and replacing it with a sliding pool enclosure was a great decision. The new enclosure has exceeded my expectations in every way. Great product from a great company!

Nick is absolutely phenominal. I've met a few characters while trying to find good service…read moretechnicians to perform specific task at our home. This young man is honest, integral, an experienced professional, and very punctual person. He's also very knowledgeable when it comes to navigating his way around the swimming pool and hot tubs. Please don't steal my dude. He's a real gem!!!

Received a call back on Sunday ! ....and was interested in knowing more about the job. Very…read moreprofessional and knowledgeable about my Cocktail Spa Pool! Service has begun and I could not be more pleased. Highly recommend Nick!

Staff up front is always pleasant . Disappointed that the service desk in back is manned by several…read moreyoung inexperienced employees who do not seem knowledgeable about very basic pool opening techniques and filtration systems. Was hoping we would find more experienced seasoned staff. If you need your water tested they got you covered though.

I have owned a pool for over 25 years. This is the most honest and friendly pool store I have been…read moreto. They are always helpful and their prices are very fair.