Hard working bunch of young guys. They work to satisfy. Very eager to please. Good communicators.read more

Owner didn't have a good demeanor. I paid him over $200 for a full systems inspection. He left…read moreafter 30 minutes because of pending storms. I then asked him if he would return. He said he would if I agreed to pay him for another service (cartridge cleaning). He then returned without warning in the pouring rain. His demeanor was very off. Recommended getting new filters when though I personally did a deep cleaning that worked and saved me hundreds of dollars.

After a frustrating pool opening and many tears, I had to turn to professionals for help. Aqua…read moreMaster was able to come out quickly, troubleshoot and resolve my filter issue, and then address cleaning the pool and eliminating a ton of debris . In June, I wanted to fill the pool in, convinced this Summer was a wash. In July, the pool was immaculate, and Summer was saved.

They were quick to respond for all my questions and very reasonable with their prices…read more Carmen was excellent, taking the time to review what the needs were and offering his expertise but all the while deferring to what I wanted to do. He was extremely thorough. He also recommended some other services to consider in the future which were helpful, not high pressure.

Staff up front is always pleasant . Disappointed that the service desk in back is manned by several…read moreyoung inexperienced employees who do not seem knowledgeable about very basic pool opening techniques and filtration systems. Was hoping we would find more experienced seasoned staff. If you need your water tested they got you covered though.

I have owned a pool for over 25 years. This is the most honest and friendly pool store I have been…read moreto. They are always helpful and their prices are very fair.

I went there yesterday and today asking "Jacob" for some help/advice with issues with my pool…read more Let me tell you what a phenomenal young man. Jacob was so helpful and spent alot of time explaining my questions and was such a wealth of information, he is the consummate professional and kind human being. I would highly recommend Jacob and Leslie's Pool Store to every pool owner. Thanks Again for your help and professionalism Jacob. Ken Donnelly

Sign said store was opening at 9. Crowd of us waited till…read more9:20 in 90 degree weather for them to open but they still hadn't! Taking my account to Niagara.

This is a great place to BUY a hot tub but don't expect any help if something goes wrong. Brian…read more(the owner) never returns phone calls, you have to catch him in the office. The guy really knows what he's talking about but he's not into service. Maybe all these places are alike but if you buy at DelVal, make sure you know how to wire 240v and are prepared to spend a LOT of time on the 'Net if something goes wrong.

Service was terrible the owner is liar and had terrible communication about filters and parts they…read moresold please please DO NOT USE DEL VAL FOR ANYTHING ALL SUPPLIES ARE OVER PRICED AND THEY REFUSE TO HELP CUSTOMERS AT ALL!!!!!!!!!!! WAS ON CALL FOR CLARITY FOR OVER an HOUR TOTALLY HORRIBLE I WILL DRIVE 30 min away to get pool supplies before I give them a penny!!!!!!!!!please read the other review I'm not the only customer upset at the quality of service

We just had D & N Pool Services out to install a cover on our new pool. Their work was exceptional…read moreand we are very happy with their level of professionalism and attention to detail. Friendly, knowledgeable staff and a fair price!

I called approximately 10 pool companies from South Jersey to Pennsylvania when my pool filter was…read morenot working. The only person who called me back was Nadira. She had Dennis out to my home by early evening. Their response time was amazing and they had a new pool filter and pump, ordered and installed within a week. Their customer service and knowledge is top notch. One of the best companies I have ever worked with.

My pool filter wasn't cleaning my pool and after googling about it I realized we needed our sand…read morechanged. I called Cabby to see if he would be able to do it. He said his company didn't do that but he was very helpful explaining how to do it and even finding me someone who could if I needed the service. We ended up handling it ourselves with the information Cabby and some videos google showed me. I will definitely start buying my pool supplies from Cabby and if and when my pump needs work I will use his company!

Please be aware when requesting services from this company…read more We had a new Pentair sand filter installed by this company. They installed a 2021 instead of a recent one- we saw the label after it was installed the next day. During the install after they put everything back together, my valve was now (cracked) leaking. It was working perfectly fine before they replaced the filter. They put silicone on it, and that didn't work. When I reached out about the valve still leaking . . He said it needed to get replaced and they were going to charge me to replace the valve that they broke. We ended up calling a different company to come out and replace the valve.

We recently purchased the Jacuzzi J-495 6-person spa from Niagara Pools and Spa, and the entire…read moreexperience was outstanding. Our salesperson, Louise, was absolutely top-notch -- incredibly knowledgeable about every detail of the Jacuzzi's features and functionality. She patiently answered all our questions and guided us through each step of the process, from purchase to delivery, with professionalism and care. Her communication was clear, timely, and reassuring, making the whole experience seamless. We couldn't be happier with our new spa and highly recommend both the product and Louise's exceptional service!

inground pool installed that was a nightmare, issues with the concrete company that was contracted…read morewith Niagra. Pool liner issues, pool cover issues, not standing behind warranties with products. The staff that we were in contact with was rude and unbothered by the fact that we had just given them over 60, 000.00 in payment for the pool.