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    Leslie's Pool Supplies

    5.0 (1 review)
    Open 9:00 am - 6:00 pm
    Updated 1 month ago

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    11 months ago

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    Jacuzzi Hot Tubs of Wilmington - This is a hot tub Scott goddess quickly

    Jacuzzi Hot Tubs of Wilmington

    (12 reviews)

    $$$

    I would select -2 stars if I could. I called because Hot tub control panel was dark and it was not…read moreworking right... Technician came out and supposedly replace the UV bulb and told me I needed an electrician to check Power source box.. Paid about $200.. I had Electrician check and it is fine. I called back and they promised to come back the next day.. They never showed up and wont answer my calls.. this was 3 months ago and I have left messages and even drove to the store on Kirkwood highway and it was dark with a sign on the door saying they were gone and no estimated time to reopen... STAY AWAY...

    Please do not use this business. They are horrible. At first we paid cash $26,000 for a jacuzzi…read moretub. Their people came and placed the slats on our Jacuzzi to which the cover was supposed to rest. They installed it wrong and the wall opened on the back of the jacuzzi. We called them numerous times until they finally had somebody come over to take a look at it. They tried to blame it on us stating we told there people where to place the slats. we know about hot tubs so they charged us for their job that was not done properly. It was incompetently done again by them so They had another technician come over and still problems. they thereby gave us a number of someone who fixed hot tubs we called this person. This person came over looked at our system said we need certain parts. We waited on the part after he did whatever our tub it would no longer heat up. he thereby told us we needed a part which was $1000 we paid for the part. After four months of messing with this person. We thereby get a call from the police saying that the person that they gave us is under indictment for fraud. We had to give testimony to federal authorities .This company does not standby their work. We wish we had purchased this tub from someone else and the only thing we get are excuses and runarounds so bad that we will not call them again. Our Jacuzzi has not been used in over nine months I don't know what to do. Hopefully we can find a repair man but do not use this company ever ever. We have wasted a lot of money and a lot of time.!

    Spring Dance Hot Tubs of NJ - A Family enjoying the Hot Spring Envoy

    Spring Dance Hot Tubs of NJ

    (8 reviews)

    I do not recommend Spring Dance Hot Tubs, Marlton, NJ because they do not honor the warranty that…read morecomes with the products they sell. We purchased an Endless Pool Swim spa from Spring Dance. It was delivered in 12/24. This was a major investment on our part. In addition to the spa purchase, we were also required to meet strict code requirements in our township (as well as those recommended by the manufacturer), for example, installing a 12' by 14', 6-inch thick concrete reinforced pad, fence with pool latch gate, as well as electrical requirements (before the township would provide a certificate of approval).... The Spa has a minor water leak.. The End2End spa cover, that we paid $5500, does not fit properly. The service department sent two different technicians (in 5/2025) to address our concerns and, while both technicians could see the water leaking from the spa, they could not locate an issue with the plumbing or the spa tub. The second technician located water in the base of the spa, but could not find where it originated. Both felt the spa cover was satisfactory .We disagree with the findings of the technicians. We do not want water inside the spa cabinet as it will rot the wood frame. We need a spa cover that seals properly to avoid heat loss. The second technician that was at the house pointed out mice droppings around the frame inside the cabinet. He suggested we use a mice deterrent, such as peppermint oil. Mice enter the spa cabinet around the base where there is a gap. The construction of the spa cabinet is defective, held in place by wood screws, and will not hold up over time. The wood frame of the spa is incomplete, as the second technician found a section of lumbar framing material that was never installed and sitting inside the cabinet. Only the upper portion of the spa frame is treated lumber (painted black) while the lower half of the cabinet appears to be unfinished. The operations manager in the service department of Spring Dance wanted to send a third technician to review our issues, but I declined as he disagreed that we have a warranty claim with our spa. He said rain or snow will get in the spa cabinet as it is not designed to withstand water. He said there is no warranty claim with the End2End cover as no cover provides a perfect seal. He said there is a waiver in the warranty regarding mice getting into the spa cabinet. I disagree as there is no such waiver in the warranty. The spa cabinet is warranted 3-years from defects, but he said there are no defects in our cabinet. I asked that he replace the spa with one that is well constructed (doesn't leak, sealed cabinet that doesn't allow mice to enter), free of all defects, and that he replace the End2End cover. He declined because he does not believe we have issues with our spa, or the End2End cover, --therefore, there is no warranty claim. He insists that Spring Dance Hot Tub honors the warranty of all the products it sells, but this apparently does not apply to our spa. The bottom line, Spring Dance Hot Tubs does not honor the warranty of the products they sell. Buy at your own risk.

    We called Spring Dance Hot Tubs of NJ to repair our hot tub. I suspected the control panel was the…read moreproblem and stated that before they came out. My wife and I work so I asked that they have the repairman call before he headed to our home. By the time I got home the repairman had the side panel off and declared he had found one of the hoses loose and I watched as he took all of 2 minutes to reattach the hose. I said I didn't think that was the problem but he said fill it with water and if it didn't work, call his cell phone or send him a text. I filled the tub and as I expected, the loose hose was not the problem. We tried texting and calling several times but he never answered or responded. In the end we paid $150.00 for attaching a loose hose, that I easily could have fixed, and that did nothing to repair our spa.

    Leslie's Pool Supplies - hottubandpool - Updated May 2026

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