I just had a call with them and it already sucked. They wanted to charge $200 to come out to take a…read morelook if the sump pump needs replacement. Then don't have availability for Satursdays until 5 weeks later ... I would not have responded the call if I had seen the one-star review.

I am beyond upset and honestly sick over what just happened…read more About 15 months ago, 58 Foundations & Waterproofing came out, repaired our foundation, and waterproofed our basement. We were told the system and equipment they installed were "the best of the best." My family and I went out of town for just 2 nights. When we got home, I went down to the basement to grab items I needed for my business and walked into a nightmare. Both the sump pump and the battery backup completely failed. The sump pump battery backup was a 58 Foundations & Waterproofing product. There was about 6 inches of water in our basement. Our inventory was stored down there. Our Christmas trees were down there. Everything is soaked. Thousands of dollars' worth of inventory is now completely ruined. What makes this even worse, we called their emergency number THREE separate times. Each time, we were told our information was taken and that someone would call us back. Not a single person has reached out. No call. No help. Nothing. We still have water sitting in our basement. The sump pump is not working. The backup system is not working. And the company we trusted to prevent exactly this situation has been completely unresponsive. We spent over $56,000 to have our basement waterproofed so something like this would never happen. And here we are. I am beyond frustrated, exhausted, and honestly just sick to my stomach over this entire situation. Do yourself a favor and think very carefully before trusting this company with your home.

Be present when possible of the work performed. I did not see an English speaking supervisor on…read moresite to discuss my concerns.

I had a horrible basement flooding issue in my finished basement that I had been reticent to fix…read moredue to my experience with previous contractors. Eventually I couldn't ignore the issue anymore, and I called Adam up to look at my situation. Adam himself arrived and did a comprehensive walk through and give me a solid price for demoing the exiting finished basement, installing a complete perimeter french drain, and refinishing the basement. I signed up and prepared for the worst. I won't lie, it was a very messy job due to the amount of work that needed to be done, but the job was done on schedule, done with quality, and done to my expectations. But here's where Adam really shines: I had some post install issues that I needed resolved, and instead of what every other contractor out there did by ignoring me because they already had their money, Adam took a personal interest in making sure I was 100% completely satisfied with everything. He made multiple trips back out to the property at my request, answered my questions, brought in other help to solve my issues, and stuck with me until everything was resolved and perfect. Easily my best experience with a contractor of any type, and to this day my basement is still completely bone dry and all work is holding up perfectly. Yelp needs to invent a 6th star so I can add it to the review. Seriously, I do a lot of analysis when trying to pick a contractor, and if you are looking to have your basement waterproofed, just stop looking right now and call Adam.

Michael and his team were excellent! They helped us resolve structural issues with our joists,…read morebeams, and outdoor stairs. They did the work in half of the time that others quoted us and gave us a 30 year warranty!

Michael showed compassion…read more I called Michael after I was a victim of a scam. A fraudulent waterproofing company that I unfortunately hired. They started the escavation and then half way through started trying to extort more money out of me. It was at that point that I made a decision to rid them from my property and accept the loss and damages. With my house now exposed to the elements and in imminent danger of collasping. I needed to find a reputable company fast. I called Structional Engineering and Design and spoke with Michael. He came out the same day to survey the area that had been partially dug out by the scammers. Due to the urgency, Michael got me on his schedule and started the work the following week. When you are going through a devastating and life-changing time. You need a compassionate and meticulous group of individuals working for you to restore your home. You can rely on Michael for prompt assistance. Michael and his team worked from early morning into the nighttime hours completing the escavation and underpinning. It was a big job and a lot of hard work. All of the guys were professional, hardworking and did a wonderful job restoring my deck after the escavation. Michael kept me informed and explained each step to me. From begin to end the Michael and his guys were simply top notch. From the start with Michael's honesty, fairness and transparency was a level above everyone else I'll had dealt with. The only thing better than the quality of his work is Michael's character. They even hauled the tons of dirt and rock with no extra charge! I'm very happy I found this company to do business with. It's been almost 4 months and I have not had a drop of water in the basement and it feels great not having to worry about it. What began as a nightmare was soon met with sit back and relax, WE GOT THIS!!!!!!

Work performed exactly as written, though not exactly as we thought. Be sure to read (carefully)…read morethe work to be performed and clarify any assumptions. The service order will be translated to Spanish and handed off to a crew that will not be able to speak to you in English and no job foreman will come onsite.

Morgan Basement installed 60 feet of french drain and a sump pit/pump in 2023, along with a water…read morejet back up system. More than two years later we discovered that the backup was faulty, causing our water bill to be exorbitant. Kevin and his team came out and replaced the back up and even partially paid our water bill to stand by their reputation. Hire Morgan Basement not only for their service but for their willingness to stand by their reputation. It's priceless.

can't say enough good things about my experience with JustDryBasement. From the very first phone…read morecall, everything was top-notch. I had contacted several companies before, and honestly, most made me feel like I was bothering them. But when I called JustDryBasement, Susan answered--and she was incredibly professional, kind, and helpful. That first impression already set them apart. She connected me with the owner, Elliot, who has been amazing from start to finish. We worked together on three separate projects, and in every one, his quality of work and professionalism truly stood out. First project: Elliot installed a French drain in my basement and noticed damage to the walls, so he recommended and installed a special polyester wall barrier. He walked me through the entire process with patience and clarity. I waited a full year before writing this review, just to make sure everything held up--and I can confidently say, even through heavy rains here in Medford, NJ, my basement has remained dry. His work speaks for itself: solid, clean, and reliable. Second project: I still had high humidity in the basement, so Elliot suggested and installed a whole-house dehumidifier (AprilAire E100). He connected it directly to the French drain system, so I no longer have to worry about emptying water or dealing with moisture. It runs efficiently and quietly--even when I'm traveling, I have peace of mind. Third issue: Recently, I had water flooding in the finished part of my basement. I thought it was the water heater, but Elliot offered to stop by just to help figure it out. And he did--within two days, exactly as he promised. He quickly diagnosed the issue: it was actually the AC pump, not the water heater. Thanks to his advice, I was able to get the original installer (under warranty) to fix the problem. Elliot didn't have to help with that, but he did anyway--because that's the kind of person he is. Beyond his technical skills, Elliot is honest, communicative, punctual, and just a genuinely good person. He always followed through on his word, showed up on time, and took the time to explain everything clearly. Even when I had concerns, he didn't brush them off--instead of just talking over the phone, he came in person to give me peace of mind. I also want to give a shoutout to his partner Phillip, who was also fantastic to work with, and again, to Susan, for being so welcoming and helpful from the start. After working with this company three times, I can honestly say: I highly recommend JustDryBasement to anyone looking for quality, professionalism, and peace of mind. Their prices are more than fair for the level of service they deliver. It's rare to find people in this field who truly care--and I'm so glad I found them. Thank you, Elliot and team!

Highly recommend this company! I had confidence in this company when I made the first phone call…read moreand could actually talk to a real person and not hear the "this call will be monitored for quality assurance purposes". Elliott the owner came within a few days of me calling and gave an estimate to repair a floor joist that was severely damaged by a plumber. They came and completed the work just a couple days after that. They did a great job and even reinforced some other surrounding joists while they were there. If I ever have any foundation or basement issues in the future I will not hesitate to contact them to help!

Our first contact was Tim McGrath. He was thorough and attentive and easy to work with. The foreman…read more, Nick also was very courteous and attentive. The men who came to our house installed the sump pump and did a lot of cement work. It was done beautifully. We were very happy. Jeremy and his crew were very nice.

***BUYERS BEWARE *** Warrenty work & customer service after…read moreyou are paid in full are horrific. The original project (10/5/2023) was performed in an efficient and professional manner. Unfortunately trying to get ANY warrantied repairs performed afterwards is impossible. Calls , texts and emails go unanswered. Appointments are cancelled- rescheduled and even if you get an appointment- no one even calls to inform you they aren't coming! Something "unforeseen " always comes up! Furniture in the driveway so the repairs can be addressed , days taken off from work , hours spent waiting . No calls - no shows - nothing . Absolutely WOULD NOT RECOMMEND !

Good service so far and have received an estimate for my shed foundation but they have not…read morecompleted the shed foundation work yet; will update review once work has been done. Have been dealing with Matt and John.

From the owner: SitePrep is built on quality, honesty, and dependability—so you know you’re in good hands from…read morestart to finish! Thanks to our amazing team, thorough training, and top-notch skills, we always go above and beyond. Every project gets special attention, care, and precision, because doing things right matters to us.

Very trustworthy. Went above and beyond the job description to make sure the project was done…read morecorrectly. Very professional and patiently explained the scope of the work. Tom and Kristina were amazing. A+ customer service. Highly recommend.

You can always trust someone who won't take your money. We had significant flooding in our…read morebasement, and Smith's came highly recommended. They came out for an estimate, with us fully expecting to pay them five to ten grand for an internal drainage system. But they told us our real problem was grading and landscaping, and wouldn't take our money. We're getting those problems fixed now, and are thankful that Smith's didn't sell us something we didn't need. So while they didn't do any work for us, we can vouch for their honesty and integrity.

Ryan was awesome! He came out the same day I called him diagnosed how I was getting water in my…read morebasement. Simply put he went above an beyond!! A+++

Absolute stellar company. Called this company in to do some cement work in my 120 yr old basement…read more They tackled the job with ease and efficiency. I could not be more satisfied with the results. I have to say, I was completely impressed with the way they went above and beyond what was expected. I highly recommend this company and would welcome working with them again.