Work performed exactly as written, though not exactly as we thought. Be sure to read (carefully)…read morethe work to be performed and clarify any assumptions. The service order will be translated to Spanish and handed off to a crew that will not be able to speak to you in English and no job foreman will come onsite.

Morgan Basement installed 60 feet of french drain and a sump pit/pump in 2023, along with a water…read morejet back up system. More than two years later we discovered that the backup was faulty, causing our water bill to be exorbitant. Kevin and his team came out and replaced the back up and even partially paid our water bill to stand by their reputation. Hire Morgan Basement not only for their service but for their willingness to stand by their reputation. It's priceless.

Michael showed compassion…read more I called Michael after I was a victim of a scam. A fraudulent waterproofing company that I unfortunately hired. They started the escavation and then half way through started trying to extort more money out of me. It was at that point that I made a decision to rid them from my property and accept the loss and damages. With my house now exposed to the elements and in imminent danger of collasping. I needed to find a reputable company fast. I called Structional Engineering and Design and spoke with Michael. He came out the same day to survey the area that had been partially dug out by the scammers. Due to the urgency, Michael got me on his schedule and started the work the following week. When you are going through a devastating and life-changing time. You need a compassionate and meticulous group of individuals working for you to restore your home. You can rely on Michael for prompt assistance. Michael and his team worked from early morning into the nighttime hours completing the escavation and underpinning. It was a big job and a lot of hard work. All of the guys were professional, hardworking and did a wonderful job restoring my deck after the escavation. Michael kept me informed and explained each step to me. From begin to end the Michael and his guys were simply top notch. From the start with Michael's honesty, fairness and transparency was a level above everyone else I'll had dealt with. The only thing better than the quality of his work is Michael's character. They even hauled the tons of dirt and rock with no extra charge! I'm very happy I found this company to do business with. It's been almost 4 months and I have not had a drop of water in the basement and it feels great not having to worry about it. What began as a nightmare was soon met with sit back and relax, WE GOT THIS!!!!!!

Never messaged back so I called them and got a robot. They nor the robot got back to me.read more

Very professional and reliable structural engineer to work with. Good pricing as well.read more

Mark was very prompt in responding to my request. He is knowledgeable about residential…read moreconstruction and came up with some out of the box ways to deal with load bearing points for manufactured wood roof trusses. Thanks to Mark the project is moving forward. I will call on Mark for future structural challenges. Dennis Gehman, Master Certified Remodeler Gehman Design Remodeling

Absolutely ridiculous experience. Left multiple messages and even contacted via website form for an…read moreactive water penetration crack in my poured concrete foundation wall. When someone did call me back, I was driving and set up a time for an appointment and asked that she call me or email the appointment date and time. Never happened. Called several more times and nothing. I wasn't even living in the property in question and it was sheer coincidence that when a guy showed up to give an estimate, I happened to be at the property. It was for a crack in a poured concrete foundation wall. The guys solution was to address the crack, but then also break the poured concrete pad and basically put in a drainage pit. If you're at all familiar with Radon remediation - WORST IDEA EVER. And, totally unnecessary if you fix the crack properly. And to boot, the price was outrageous. Given the effort of just getting them through the door and their "fix one problem, but worsen another" approach (the radon), we found someone else who fixed the crack without disturbing the floor and it was perfectly repaired with no leaks in the heavy rains since that would've normally caused the crack to pass water. About 2 weeks after their estimator was there, the owner (I imagine) of the company called and asked if they could set up an appointment to come out and give a quote. Seriously? I gave him an earful. Would never use them. My recommendation: find a mason like I did.

Thanks you Waterproofing One! Job done in 1 day, with a great group of guys. I thought I would be…read moreinconvenienced, but the guys came in did what they had to do & were done before the afternoon. Not to mention the job was done well & they cleaned up exceptionally. Intentionally was scheduled to be done 2 weeks from the day of the estimate. Got a call for the next day, which worked out great for my work schedule. Just want to say thanks to Mike for a great estimate and explanation of service needed. Thanks to the crew who came to perform the duties at hand. It was a pleasant experience!

Somehow, My last reiew was erased. an $8500 job was done and most of it was not needed as verified…read moreby the forman on the job. When I asked him why he didnt say anything, he said he just does what he is told. When I complained to the owner Patrick, he hung up on me twice and sent childish emails and texts and blocked me. Zero customer service and unnecessary work. Joke

Professional staff. Cleaned up very nicely. Did a good job. Worked efficiently. Weren't trying to…read moreupsell you. I got 3 estimates for a sump pump and French drain and tru was the least expensive and did not seem shady. I usually always have anxiety about home improvement work being done on my house, but I was happy with the results from tru

Our new construction home was facing water issues leaving my husband and I in a panic. I called…read moreMainline Waterproofing to discuss the problem and James came to meet with us the next day! James at Mainline Waterproofing was absolutely fantastic to work with. Extremely communicative (responded in real time to me on text and emails), quick scheduling, knowledgeable and professional. I felt so confident they would do the work correctly. We weighed the pros and cons of several options and they didn't pressure us into doing more than needed. Ultimately we put in a second pump/pit and window well drains. James also introduced us to a general contractor he knew (who has also been fantastic/communicative/speedy!). They coordinated on the work, visiting the job site together, making us even more confident. My biggest thanks to James, Herb, and the rest of the crew.

Herb and the entire main line waterproofing company were amazing to work with. Quick and easy…read morescheduling and email/phone communication. They did amazing work and cleaned up after themselves. We had a major mold and water problem in our basement. Herb came out and gave us an estimate, his honest educated opionion on options for waterproofing and mold remediation. The office staff reached out shortly after we decided to move forward with them. The office/scheduling staff was friendly and made scheduling and making payments easy! The workers were fast and thorough and installed a french drain, sump pump, and water vapor barrier. Just yesterday their work was put to the test when the creek behind our house flooded to historical heights all the way up to our house. Our basement stayed dry!!!!! We are so pleased with main line waterproofings work and highly recommend them for your waterproofing needs. See pics for the flood and work done.

I hired AJ Waterproofing to waterproof two very different properties -- my personal basement and a…read morestrip mall I own -- and they knocked it out of the park on both. With over 40 years in business, their experience really shows. The work was done quickly without any mess left behind, and the pricing was fair and transparent. Six months later, both properties are completely bone dry. It's rare to find a contractor who can handle both a residential and commercial job with the same level of professionalism and efficiency. Highly recommend AJ Waterproofing to anyone dealing with water intrusion problems.

Just moved into a new townhouse and had problems with the sump pump twice (unrelated issues) within…read morea month. Anthony called back promptly both times, even though I was not an established customer. He walked me through what to do and how to do it, advising me both times that these odd issues did not mean the pump had to be replaced immediately yet - he said "save your money for now". AND he made a follow up call without prompting to make sure everything was still OK. Excellent customer service. Extremely knowledgeable. Patient enough to explain to a rookie. Highly recommend.