Michael came out to give us a estimate after we had a home inspection with a lot of possible…read moreconcerns with our foundation. He didn't charge us anything either. He was very pleasant, professional, & willing to work with us. We look forward to using him when we get the work done & definitely recommend that you contact him if you're having any structural concerns.

Never messaged back so I called them and got a robot. They nor the robot got back to me.read more

Work performed exactly as written, though not exactly as we thought. Be sure to read (carefully)…read morethe work to be performed and clarify any assumptions. The service order will be translated to Spanish and handed off to a crew that will not be able to speak to you in English and no job foreman will come onsite.

Morgan Basement installed 60 feet of french drain and a sump pit/pump in 2023, along with a water…read morejet back up system. More than two years later we discovered that the backup was faulty, causing our water bill to be exorbitant. Kevin and his team came out and replaced the back up and even partially paid our water bill to stand by their reputation. Hire Morgan Basement not only for their service but for their willingness to stand by their reputation. It's priceless.

don't bother. sales guy who comes in person is so sweet and great guy to do the sales tactic. but…read moreoverall work that gets done in your home....horrible and then they get so unprofessional when you raise a concern. pretty comical. once you leave a bad review, they get so catty & say "youre not a customer" lol

Awsome company. Our salesman Kurt was great. the comunication from office was excellent and the…read moreworkers were very clean, neat and proffessional. These guys work hard. We had a flooded basement. Now we get no water!! 5 stars all the way!!!

I own a brick multi family apartment building that had one side starting to step out. I called…read morenumerous masons, none of them could manage to even show up for a quote. Mike showed up on time, was extremely knowledgeable, and gave a great price on a strategic star bolt installation that would fix my issue. His crew showed up on time and cleanly performed the job. The foreman for the job was Alex and he throughly explained the work that was to be performed and the precautions that would be taken. They did a great job and finished on time and on budget. I'm actually very surprised to see such poor Yelp reviews for this company while their reviews everywhere else mimic my excellent experience with them.

Craft Pro Masonry's representative called to cancel our appointment 44 minutes before they were…read moresupposed to show up, due to a "sick cat". In the next few days, no explanation, no apology, no attempt to reschedule. Reading the other Yelp reviews, I feel bad for the cat, but I'm also grateful because it saved us from the fate of some of the other customers whose reviews I'm reading now. (And you should read them too.) Before you do any business with this company, make sure you ask them how their cat's doing.