This is the 2nd time dealing with Basement Pro's and the reason this would be a 2nd time is because…read morethey provide GREAT SERVICE along with a GREAT PRICE. Mike explains everything and what's great is that he doesn't try to over sell you. Very honest and would highly recommend them. Thanks again

My French drain was clogged so water was seeping into the basement. Todd came out, evaluated the…read moresituation, and provided a very reasonable estimate to clear the drain. He then said they were quite busy and could not do the job for 5-6 days. However, he thought another customer may be postponing a job and if so, he could be here in 2 days. Sure enough, he called the next day to tell me he could be at my home the following day. Once he got here, Todd did a number of things to clear the blockage. It must have been quite a large clog because it took some time and effort but he did not stop until he was absolutely certain that the drain was clear. He then cleaned up the basement floor of any dirt and water before he left. I could not be happier with Todd and Basement Pros. If I ever have any other issues with water, mold, or cracks in my basement, I will definitely call them first.

Five enthusiastic stars!…read more A water leak from above my home office caused some damage to the ceiling and wall. The cause was remediated but the dampness in the room was not improving. We called MasterTech Environmental for an air quality test and moisture assessment. Tom Duff was extremely knowledgeable, friendly, and professional. The air quality test showed no airborne mold, but the dampness in the ceiling was of concern. His team came out to remove parts of the drywall to assess for mold. Trace amounts of black mold were uncovered along with quite a bit of white mold. The team quickly removed all affected drywall and insulation. When I tell you these guys are thorough and work clean, I mean it. Tony, etc were meticulous with closing off the affected areas for safety and ensuring no mess was left behind. There wasn't an ounce of dust anywhere. It was as if they were never here! MasterTech Environmental does not replace the dry wall, but they recommended an incredibly reliable contractor who did. He also worked exceptionally clean and had my office back to normal in 2 days. Diane in the office is a sweetheart and her communication was second to none. She kept me updated on everything and ensured I received detailed reports complete with photos for insurance claims. Pricing was upfront and fair and they provide a 5 year guarantee on their work. I cannot recommend this wonderful business enough. They will take excellent care of you and your home!

Mourning the loss of my stuff but happy to breath more freely. My childhood home had a mold…read moresituation that had been developing slowly for some time. While I wanted to get it fixed the prices I was given by other supposedly reputable companies in the area were astronomical. I delayed until I was given a realistic estimate from Mastertech. That is not to say it was cheap but reasonable by comparison. I was especially impressed when getting my estimate that I was being listened to and not talked at. The guys who came to my house were friendly and professional. They sent up a containment area so the rest of the house was safe from the work area. It only took a few days to clean out and clean up 40+ years of stuff in the basement. Now I have a perfectly clean and empty basement. Oh ,and I have a certificate stating my house was clean. Now for a side note to people like me who honestly don't know what you got till it's gone.....I will say that you must (let me emphasize this) must know what you want to keep before they start clearing out your stuff. They will save what you say you want to keep and anything they deem valuable like silverware or family photos If they can. They we're thorough and I was naive and didn't think they would toss out my closed plastic bins of media or a sculpture I made. This is not their fault. What one seems valuable is subjective and I should have been more diligent in checking on what I wanted to keep. Now, let's all have a moment of silence for the gargoyle I made in high school. They did an excellent job making my basement and crawl space mold free.

I subcontracted AMS to work in the house of one of my clients. Louis, the business owner, was…read moreextremely clean, very professional, knowledgeable in his field, and kept true to his pricing. I recommend AMS Restoration!

Louis and his team did an incredible job repairing my home's water damage and during their work,…read morethey uncovered dangerous mold that was also removed. They were professional, clean, neat and left the room looking brand new. Thank you, again, AMS Restoration!

Very unprofessional! Always several hours late. They have zero respect for your time. Awful…read morecompany. Do yourself a favor and find another company. Giving this company one star is way to generous.

I searched for carpet cleaners in my area, asked John a number of questions, and he answered them…read moreall. He was friendly, thorough, and the carpets look wonderful, even our highly-traveled hallway. I would definitely recommend him to others.

My wife and I are thoroughly satisfied with the customer service that Mold Xperts provided…read more Stephen as very thorough in his explanation of the processes that would take place during their work at our home. Throughout the process we were kept informed throughout the process and the workmen were very courteous. We were pleased with the manner in which the company cared for our home. Our belongings in the basement were protected during the process and they did a wonderful job in cleaning up when they were finished the work. I would recommend this company to others who were in need of mold remediation.

I completely regret using this company Sloppy work…read moreNot what we were expecting Not worth what they charge for

Excellent staff Brendan was excellent…read more Completely emptied my basement without dragging cabinets and shelves through our living room in a Great job

To make a long story short, Steve sold me a 7k sump pump installation after his assessment revealed…read moremy small puddles of water on basement floor was water coming up from foundation around a steel support beam. After installation, water continued to puddle in same areas and ironically and unfortunately after the fact, noticed water dripping from pressure relief pipe on back of furnace. placed a bowl underneath, needless to say water collected in bowl instead of my basement floor. Steve stated jackjhammering must have knocked something loose and would send plumber to fix. I was suspicious that this was the culprit all along. Plumber arrived stated no way jackhammer was responsible for what was wrong with furnace. Basically due to old original pipes, in need of updating and replacement, furnace has been running with high pressures therefore spewing water out that pressure relief pipe, anywhere from drops to 2 cups depending how often furnace ran. which was often as it has been a cold winter. I spoke with Boni regarding some type of compromise as I strongly believe Steve misdiagnosed jump the gun and ordered up a sump pump without accurately tracking water or ruling out other possibilities. Company refused to comporomise and continues to insist jackhammering was responsible for water dripping, eventhough I had 4 copper pipes replaced and 2 new valves and purging of air out of them to make it run more efficiently. Boni told me she would escalate this matter to the owner, never happened I also requested a copy of the plumber repair report , not once, but 5 times via email, text and voicemails to Boni as well as the owner. I have been totally ignored. All I ask at this point is records of repairs performed on MY furnace, yet for some reason, they refuse to give it to me. Yes i have a brand new sump pump, will I ever use it? probably not. I could have spent that money on repairs that I really needed. I also had HVAC company and another waterproof company come and assess with the info I gave them and the timing of when everything occurred, both parties concurred with my thinking. Lesson learned especially as a single female that can be vulnerable to these situations, definitely seek 2nd opinions. I thought sump pump was overkill for a few small water puddles popping up here and there. Should have went with my gut instinct.

Jason Charles and his EMS team did a fabulous job removing an oil tank from a very tight spot in…read morefront of my mother's condo. They started as scheduled, had all inspections lined up and completed the work in two days! They restored the area to it's previous condition. EMS and Jason followed thru on all the paperwork and got us a clean bill of health. Thanks for the great work!

Jason and his crew from EMC are super at what they do. I contracted with them in 2015 to handle…read moreremediation from an oil tank that went bad. Their crew did many sets of samples, even in the basement, always neat and clean. Throughout the process they were on neighbors property and ours, always professional. Even after they had completed their part of the process, Jason helped me multiple times with information that I needed for the completion of the work. Always a pleasure to work with, highly recommended. Michael C - Ocean NJ

I just had a call with them and it already sucked. They wanted to charge $200 to come out to take a…read morelook if the sump pump needs replacement. Then don't have availability for Satursdays until 5 weeks later ... I would not have responded the call if I had seen the one-star review.

I am beyond upset and honestly sick over what just happened…read more About 15 months ago, 58 Foundations & Waterproofing came out, repaired our foundation, and waterproofed our basement. We were told the system and equipment they installed were "the best of the best." My family and I went out of town for just 2 nights. When we got home, I went down to the basement to grab items I needed for my business and walked into a nightmare. Both the sump pump and the battery backup completely failed. The sump pump battery backup was a 58 Foundations & Waterproofing product. There was about 6 inches of water in our basement. Our inventory was stored down there. Our Christmas trees were down there. Everything is soaked. Thousands of dollars' worth of inventory is now completely ruined. What makes this even worse, we called their emergency number THREE separate times. Each time, we were told our information was taken and that someone would call us back. Not a single person has reached out. No call. No help. Nothing. We still have water sitting in our basement. The sump pump is not working. The backup system is not working. And the company we trusted to prevent exactly this situation has been completely unresponsive. We spent over $56,000 to have our basement waterproofed so something like this would never happen. And here we are. I am beyond frustrated, exhausted, and honestly just sick to my stomach over this entire situation. Do yourself a favor and think very carefully before trusting this company with your home.