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    The Pool Lady

    3.4 (5 reviews)
    Open Open 24 hours

    Services - The Pool Lady

    Pool chemical testing and balancing

    Pool cleaning

    Pool maintenance

    2 More Services

    Pool skimming

    Pool winterization

    The Pool Lady Photos

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    Recommended Reviews - The Pool Lady

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    11 months ago

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    11 months ago

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    Shari M.

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    3 years ago

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    6 years ago

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    4 years ago

    Her staff and her are so wonderful. They sure bailed my butt out very experienced. Such a wonderful service they provide

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    Dot’s Pool Services

    Dot’s Pool Services

    (11 reviews)

    Excellent service. Kyle really took the time to explain the…read moreprocess of cleaning and maintaining my pool. He was friendly, efficient, and quick. I absolutely recommend him.

    Had Kyle out to clean and treat the pool. Looked like it was going well. I decided to have him…read morereturn to close it it took off of work to meet him and talk to him to see who I was hiring. 3pm no show no text no phone call so I text him he said he got stuck on a job and couldn't make it he could do it the next day. I decided to delay the closing due to algae and wanted to clean it up first. He got a little angry and said if I pay for the closing in full he would clean for free well im not paying for services that are not done yet. I decided to move on and ask for my $50 deposit back and he got very defensive saying I messed with his schedule and im messing with his money meanwhile he was a no show no text no phone call just didnt show up on the date he provided. Apparently his time is valuable but his customers aren't valuable. He ha yet to refund the money and I have received no response about it. I'm sure I'll get a response from the review blaming me for canceling but like I said he was a no show no text no phone call he couldn't make it i did not cancel on him. I even said ok let's try again and come tomorrow and vacuum. He couldn't give me a quote just said an extra 50 wth does that mean. Reading other reviews I should not have gotten involved with him. Kyle keep my $50 and enjoy it ill pay more money for a more reliable company.

    Colony Pool Service - Colony Pool Service of Delaware, Inc. Pool Inspections, DE, MD, PA, NJ

    Colony Pool Service

    (8 reviews)

    WORST SERVICE EVER!!! BUYER BEWARE…read moreBEFORE I BEGIN HOW DO I GIVE LESS THAN ZERO STARS?? Where do I begin? The Owner kyle elam and the manager kevin (he wouldn't give me his last name) were rude, condescending and downright disrespectful. The reviews here don't lie and are spot on. I read all the negative reviews but still (by my own terrible judgement) decided to give Colony pools a chance. Why you ask? Because I like to support small local businesses and support them. BIG MISTAKE! When I found out through email that they couldn't keep their scheduled service appointment I called in to verify when they would be able to reschedule. Kevin was aggravated and annoyed that I call and literally said "how many "expletive" (he used the F word) questions do you have? He then hung up on me. I have never been treated so poorly as a paying customer in my life. I honestly hope this review doesn't fall on deaf ears and I am available to answer any questions anyone may have. I don't want to get into how it continued as it really makes me feel really low and upset that I even gave them the opportunity to make right on the bad reviews they have. The owner kylie elom apparently inherited this business from his daddy and obviously doesn't understand what it takes to run a successful business. As he continues this napolionistic and cavalier attitude his gift from his daddy will eventually collapse. He never had to work hard and build a successful business or his reputation so it's easy for him to throw away something he didn't earn. I can go on for pages but had to cut it short so any questions please feel free to reach out to my cell phone at 917-335-6662. Pool companies come a dime a dozen and colony definitely is not doing anything to remain competitive.

    I want to begin by saying that a pool service is only as good as the employees that do the service…read more I was not very pleased with the techs that came to my pool. I operate a VRBO and I need unattended service. I'm not there to put the pool cover away, or to make chemical adds between service visits. When I visited the property a couple of months after Colony opened the pool for me, I found the pool cover lying by the side of the pool and not put away (as agreed) and the salt level was not maintained. The skimmer basket and drain covers and other hardware was not in place. The auto leveling equipment was improperly installed and leaked like crazy. I found there was a leak in the pump basket housing and during the diagnosis, the suction side valve was closed and NOT opened afterward causing the pump to overheat the PVC making an even bigger leak. This was fixed and I was billed for the repair (subsequently credited). The pump was disabled to stop the leak and not returned to service after the repair through the rest of the summer. I asked for photos of the repair and it wasn't until after multiple reminders and multiple promises over 6 weeks, that I got photos. When I brought these shortcomings to the management, I was told that there was nothing wrong because the pool isn't green. Further, I was told I was "micromanaging" and "bad-mouthing". I view communicating issues as opportunities for improvement. I'll leave it to the reader's opinion whether these issues should be overlooked by the homeowner or communicated to others.

    The Pool Lady - poolcleaners - Updated May 2026

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