1. Lilly Pool and Spa

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Downingtown, PA

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Lilly Pool and Spa

3.2 (11 reviews)
Closed • 8:00 am - 4:00 pm

Services - Lilly Pool and Spa

Pool chemical testing and balancing

Pool draining

Lilly Pool and Spa Photos

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Recommended Reviews - Lilly Pool and Spa

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14 years ago

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7 months ago

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1 year ago

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2 years ago

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4 years ago

Business owner information

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James C.

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3 years ago

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4 years ago

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6 years ago

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4 years ago

great company my pool pump stopped working an they were there the next day . They fixed it an the price was reasonable.

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12 years ago

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11 years ago

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Ted'S Pools

Ted'S Pools

(9 reviews)

Working with Ted's Pools was a wonderful experience! Everyone was courteous, highly skilled and…read moreknowledgable. Peter, the owner, worked closely with us on the design and he and his employees and contractors created a beautiful pool which we absolutely love! They also gave us the best out of 3 or 4 estimates. Would highly recommend Ted's Pools to anyone interested, not only to build a pool but also to help maintain it! Tom and Susan P.

Our experience with Ted's Pools for a pool liner replacement project--which also included replacing…read morethe steps and pool light--was thoroughly disappointing. After receiving a quote in March 2025, we were assured the project would begin before Memorial Day and take approximately two weeks. Instead, work did not start until June due to repeated delays blamed on missing liners and special measurements. Once underway, crew attendance was sporadic, averaging only a couple of hours a day, a few days a week. Throughout the project, management insisted a second main drain was required, which we later learned was completely unnecessary. Inquiries regarding project timelines were frequently ignored or met with hostility by the female owner. At one point, management threatened to withhold the workers and the liner unless we removed a negative online review. When the first liner was finally installed, it resulted in two large bottom creases and an immediate, severe leak exceeding 100 gallons per day around the newly installed main drain. Despite a third-party leak detection company--hired by Ted's Pools--confirming the leak originated from their installation, management attempted to dismiss the loss as "evaporation." A second liner was installed, but the leaking persisted. Management continued to deflect responsibility onto existing pool equipment and plumbing, despite their own leak detection specialist confirming the issue remained at the main drain they installed. Consequently, our family lost the entire summer swim season. A third liner was eventually ordered, but could not be installed until the following spring. Ted's Pools outsourced this final installation to a qualified crew in June 2026. This independent crew immediately recognized that the second main drain was entirely unnecessary, removed it, and installed the new liner properly and professionally. However, the project remains incomplete. We have still not received a refund for the new pool light we paid for, which was delayed for a year and ultimately deemed incorrect and unsafe for installation by their own electrician. Overall, working with Ted's Pools resulted in the loss of a full swim season, substandard workmanship, and exceptionally unprofessional customer service. Note for future customers: ensure you secure a legally enforceable contract with strict, enforceable timelines, and research company ownership history. While the on-site labor crew was polite, the management and administrative practices of this company are entirely unacceptable. Steer clear.

Lilly Pool and Spa - poolcleaners - Updated November 2026

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