Working with Ted's Pools was a wonderful experience! Everyone was courteous, highly skilled and…read moreknowledgable. Peter, the owner, worked closely with us on the design and he and his employees and contractors created a beautiful pool which we absolutely love! They also gave us the best out of 3 or 4 estimates. Would highly recommend Ted's Pools to anyone interested, not only to build a pool but also to help maintain it! Tom and Susan P.

Our experience with Ted's Pools for a pool liner replacement project--which also included replacing…read morethe steps and pool light--was thoroughly disappointing. After receiving a quote in March 2025, we were assured the project would begin before Memorial Day and take approximately two weeks. Instead, work did not start until June due to repeated delays blamed on missing liners and special measurements. Once underway, crew attendance was sporadic, averaging only a couple of hours a day, a few days a week. Throughout the project, management insisted a second main drain was required, which we later learned was completely unnecessary. Inquiries regarding project timelines were frequently ignored or met with hostility by the female owner. At one point, management threatened to withhold the workers and the liner unless we removed a negative online review. When the first liner was finally installed, it resulted in two large bottom creases and an immediate, severe leak exceeding 100 gallons per day around the newly installed main drain. Despite a third-party leak detection company--hired by Ted's Pools--confirming the leak originated from their installation, management attempted to dismiss the loss as "evaporation." A second liner was installed, but the leaking persisted. Management continued to deflect responsibility onto existing pool equipment and plumbing, despite their own leak detection specialist confirming the issue remained at the main drain they installed. Consequently, our family lost the entire summer swim season. A third liner was eventually ordered, but could not be installed until the following spring. Ted's Pools outsourced this final installation to a qualified crew in June 2026. This independent crew immediately recognized that the second main drain was entirely unnecessary, removed it, and installed the new liner properly and professionally. However, the project remains incomplete. We have still not received a refund for the new pool light we paid for, which was delayed for a year and ultimately deemed incorrect and unsafe for installation by their own electrician. Overall, working with Ted's Pools resulted in the loss of a full swim season, substandard workmanship, and exceptionally unprofessional customer service. Note for future customers: ensure you secure a legally enforceable contract with strict, enforceable timelines, and research company ownership history. While the on-site labor crew was polite, the management and administrative practices of this company are entirely unacceptable. Steer clear.

I have been waiting four years to write this review, in 2019 I had two jets that needed repair,…read moresomething happened at BP's shop that required a major rebuild that cost as much as brand new jets, I was never presented that option and now one of the rebuilt jets is leaking, the lifespan of a new hot tub jet is anywhere from five to 20 years. It's four years later and I'm in the jet market again.

Great experience with BP Spa. We recently bought a house that came with a very old hot tub and it's…read morebeen leaking for a awhile, but I was scared to call someone out because I wasn't sure where the leak was coming from. Also it's not easy to find someone who can fix any jacuzzi as many places only do certain brands. It took about two weeks for them to come out (the one thing I didn't love was the scheduling- they will only tell you the day they are coming and the time they give you a window the day before- but really it wasn't bad and I didn't even need to be here, so ended up being a nonissue) Bert found the source of the leak in about 15 minutes and then had to search for the part or he said he would have to make it himself (again very old hot tub) and about two weeks later he came back out and fixed the hot tub. I felt the price was very reasonable and my hot tub no longer leaks so that's wonderful! I will definitely be calling BP Spa for any future hot tub needs.

Ryan is the best, he is great at what he does but he is just so nice to work with too. We were new…read moreto having a pool this year and the one we started with was literally a swamp. He took green to clean to a new level staring with the bullfrogs and tadpoles. He did it all so quickly that we were able to enjoy the pool all summer. Thank you Ryan. I would recommend you to anyone.

From the owner: Reliable, hassle-free pool and spa repairs. Heaters, pumps, filters & more—done right the first…read moretime. Fast diagnostics. Fair pricing. 5-star service. Call now to book your service!

To me, trust is tied with pricing for the most important factor when it comes to service providers…read more Our experience with Hasbrouck began with a recommendation from a neighbor - and, a great recommendation at that! It didn't take long for my wife & I to know that we were in good hands with the Hasbrouck crew. They take the time to explain the details and are very consultative - the options are laid out, and it is never a sales pitch. Just an honest straightforward service provider. Our experience with Hasbrouck was beyond positive and I would recommend them to anyone for pool & spa services.

We have used Hasbrouck pool & spa for years! Jeremy & crew are great. Family owned & operated for…read moreyears. Very knowledgeable with everything from installs to renovations and everything in between. Would recommend!

Pablo was prompt, organized, professional, personable, and very efficient…read more He was reasonably price, and he went above and beyond to ensure that our pool looked great and worked well - even though that meant working through a period of rain. He was a pleasure to work with, and we highly recommend him!

We just got a pool installed by Pablo and his crew. They were professional and very nice to work…read morewith. I would highly recommend!

Auqathority did a great job closing my pool for my wife when I hurt my back. They went above and…read morebeyond to put all of the pool accessories away in storage for my wife. The pricing and quality of the work was great! I will be using them to close my pool in the future and save myself the headache. When I opened my pool this year, the water was clear and only required chemicals and light vacuuming. I have read multiple reviews that were negative and I can only imagine that they were just bad customers. I would recommend to anyone to use Aquatourity to perform maintenance work to their pool. I have only used them once to close to my pool, but given the great experience I had with the employees I will be using them again in the future. I hope my review helps.

We have had our pool for over 30 years and have never had a pool company that is so responsive and…read moreeasy to work with. I have recommended them to clients and friends with confidence and they never disappoint. Many thanks to Danielle and the office staff for prompt response time and to the staff in the field for excellent service and communication. Can't recommend them highly enough!

I have used Great Valley Pool Service for about 10 years. They have opened and closed my pool as…read morewell as serviced it. They have always done an excellent job. I had a few issues in the spring opening which they were very accommodating in returning to correct. I highly recommend the company and their service team.

Great valley is incredibly responsive. The work that they do is top-notch. They should be the only…read more pool company that you use. Tracy is phenomenal and extremely helpful anytime that I call. We have been using GV over the past 25 years. I would highly recommend them.

Baur Pools has opened and closed our pool for many years. They work quickly and expertly. They've…read morereplaced a leaky line, filter, valves etc over the years. Quick to return if any issues once opened. Very happy with their work!

The technician was unprofessional and incredibly rude. He called my husband and I "fucking idiots"…read moredirectly to my husband's face, because he mistook him for a plumber! We stuck with them because they were the pool company the previous owners of our home used, now i wish we'd never given them a cent. In addition to this completely unprofessional conduct, their service was never that great. Will not miss them at all.

Be careful... Hammerhead couples price gauging, particularly once your options for selecting…read moreanother vendor are diminished mid-season with a total dismissal of any responsibility. They were watching my pool as we were out of town for several weeks... we discussed that the pool needed to be filled sufficiently as a condition of service. They presented pictures that indicated the pool was filled however when I returned early, the pool was low and the pump was burning out. They dismissed that there was damage and said the pump was fine. Lo and behold, they presented an inflated price for a new pump at the beginning of the following season due to "normal wear and tear." Jim and the team are total scammers. They belong in the Pantheon of horrible customer service companies.

From the owner: Jim Wallace started working on pools in college, and continued to grow his handful of accounts…read moreuntil he started Hammerhead Pools in 2016. Today we're proud to service nearly 200 accounts yearly. Jim is driven by the desire to helping our customers with everything they need. He possesses complete knowledge of pool equipment and he is determined to provide high quality and honest work.