Ryan is the best, he is great at what he does but he is just so nice to work with too. We were new…read moreto having a pool this year and the one we started with was literally a swamp. He took green to clean to a new level staring with the bullfrogs and tadpoles. He did it all so quickly that we were able to enjoy the pool all summer. Thank you Ryan. I would recommend you to anyone.

From the owner: Reliable, hassle-free pool and spa repairs. Heaters, pumps, filters & more—done right the first…read moretime. Fast diagnostics. Fair pricing. 5-star service. Call now to book your service!

Working with Ted's Pools was a wonderful experience! Everyone was courteous, highly skilled and…read moreknowledgable. Peter, the owner, worked closely with us on the design and he and his employees and contractors created a beautiful pool which we absolutely love! They also gave us the best out of 3 or 4 estimates. Would highly recommend Ted's Pools to anyone interested, not only to build a pool but also to help maintain it! Tom and Susan P.

Our experience with Ted's Pools for a pool liner replacement project--which also included replacing…read morethe steps and pool light--was thoroughly disappointing. After receiving a quote in March 2025, we were assured the project would begin before Memorial Day and take approximately two weeks. Instead, work did not start until June due to repeated delays blamed on missing liners and special measurements. Once underway, crew attendance was sporadic, averaging only a couple of hours a day, a few days a week. Throughout the project, management insisted a second main drain was required, which we later learned was completely unnecessary. Inquiries regarding project timelines were frequently ignored or met with hostility by the female owner. At one point, management threatened to withhold the workers and the liner unless we removed a negative online review. When the first liner was finally installed, it resulted in two large bottom creases and an immediate, severe leak exceeding 100 gallons per day around the newly installed main drain. Despite a third-party leak detection company--hired by Ted's Pools--confirming the leak originated from their installation, management attempted to dismiss the loss as "evaporation." A second liner was installed, but the leaking persisted. Management continued to deflect responsibility onto existing pool equipment and plumbing, despite their own leak detection specialist confirming the issue remained at the main drain they installed. Consequently, our family lost the entire summer swim season. A third liner was eventually ordered, but could not be installed until the following spring. Ted's Pools outsourced this final installation to a qualified crew in June 2026. This independent crew immediately recognized that the second main drain was entirely unnecessary, removed it, and installed the new liner properly and professionally. However, the project remains incomplete. We have still not received a refund for the new pool light we paid for, which was delayed for a year and ultimately deemed incorrect and unsafe for installation by their own electrician. Overall, working with Ted's Pools resulted in the loss of a full swim season, substandard workmanship, and exceptionally unprofessional customer service. Note for future customers: ensure you secure a legally enforceable contract with strict, enforceable timelines, and research company ownership history. While the on-site labor crew was polite, the management and administrative practices of this company are entirely unacceptable. Steer clear.

Kyle and Kevin have been extremely helpful! My boyfriend and I just bought a house and we found out…read morethey were the ones who had been previously servicing the pool. They have been extremely helpful answering all of our questions even before we bought anything. They don't beat around the bush and say it how it is which I love! I will continue to keep coming

WORST SERVICE EVER!!! BUYER BEWARE…read moreBEFORE I BEGIN HOW DO I GIVE LESS THAN ZERO STARS?? Where do I begin? The Owner kyle elam and the manager kevin (he wouldn't give me his last name) were rude, condescending and downright disrespectful. The reviews here don't lie and are spot on. I read all the negative reviews but still (by my own terrible judgement) decided to give Colony pools a chance. Why you ask? Because I like to support small local businesses and support them. BIG MISTAKE! When I found out through email that they couldn't keep their scheduled service appointment I called in to verify when they would be able to reschedule. Kevin was aggravated and annoyed that I call and literally said "how many "expletive" (he used the F word) questions do you have? He then hung up on me. I have never been treated so poorly as a paying customer in my life. I honestly hope this review doesn't fall on deaf ears and I am available to answer any questions anyone may have. I don't want to get into how it continued as it really makes me feel really low and upset that I even gave them the opportunity to make right on the bad reviews they have. The owner kylie elom apparently inherited this business from his daddy and obviously doesn't understand what it takes to run a successful business. As he continues this napolionistic and cavalier attitude his gift from his daddy will eventually collapse. He never had to work hard and build a successful business or his reputation so it's easy for him to throw away something he didn't earn. I can go on for pages but had to cut it short so any questions please feel free to reach out to my cell phone at 917-335-6662. Pool companies come a dime a dozen and colony definitely is not doing anything to remain competitive.

Auqathority did a great job closing my pool for my wife when I hurt my back. They went above and…read morebeyond to put all of the pool accessories away in storage for my wife. The pricing and quality of the work was great! I will be using them to close my pool in the future and save myself the headache. When I opened my pool this year, the water was clear and only required chemicals and light vacuuming. I have read multiple reviews that were negative and I can only imagine that they were just bad customers. I would recommend to anyone to use Aquatourity to perform maintenance work to their pool. I have only used them once to close to my pool, but given the great experience I had with the employees I will be using them again in the future. I hope my review helps.

We have had our pool for over 30 years and have never had a pool company that is so responsive and…read moreeasy to work with. I have recommended them to clients and friends with confidence and they never disappoint. Many thanks to Danielle and the office staff for prompt response time and to the staff in the field for excellent service and communication. Can't recommend them highly enough!

Best pool service company hands down. We've had Evo Pool handling our weekly pool maintenance for…read morea while now and the difference is night and day -- water is always crystal clear, chemicals are perfectly balanced, and they never skip a week. They send a note after every visit so I always know exactly what was done. They also handled a equipment replacement for us. Diagnosed the problem quickly, gave a fair price, and had the new equipment installed fast. Knowing they do both routine pool cleaning and equipment repair means I only have one number to call. Professional, punctual, and responsive when you text or call. If you're looking for reliable pool maintenance or pool equipment repair these are the people to hire. Highly recommend!

I use Evo Pools Service to take care of my pool and they did an exceptional job After another…read morecompany left my pool with green water and it became unsafe for my family to swim Evo Pools stepped in and worked their magic Not only did they fix the issue but they did it in a friendly and professional manner. I highly recommend their services to anyone in need of pool maintenance.

DO NOT USE THIS COMPANY. This company has caused damage to my pool equipment, left a backwash hose…read moreat my home I did not agree to taking and then charged me for it, the office manager Christina lied to us several times promising valves/union/labor would be "free of charge", and will show up at your home without warning. After asking their office manager Christina several times for the owner Jim Wallace to call me back, I have heard crickets since May 2026. Seems like Jim Wallace does not participate in overseeing his employees or business, but is willing to charge you for incorrect services/parts. And if you don't pay illegitimate charges he will put a Mechanic's lien on your home. The emails you receive from the company encourage you to call Jim with any questions. Good luck getting ahold of him. He refuses to speak to customers anymore after stepping away from administrative and daily operations work. When you call they now use an AI service. Use any other company besides Hammerhead otherwise you'll regret it. Update: I called the company today to again discuss the billing issues, and their customer relations person Amanda refused to speak to me and was very rude over the phone. All I asked for was to talk to the owner, Jim. She stated they will not speak to me and Jim will not call me. She stated I must contact their lawyer, however their lawyer doesn't answer their calls. Amanda also accused me of harassing them because I called them. Terrible customer service.

Be careful... Hammerhead couples price gauging, particularly once your options for selecting…read moreanother vendor are diminished mid-season with a total dismissal of any responsibility. They were watching my pool as we were out of town for several weeks... we discussed that the pool needed to be filled sufficiently as a condition of service. They presented pictures that indicated the pool was filled however when I returned early, the pool was low and the pump was burning out. They dismissed that there was damage and said the pump was fine. Lo and behold, they presented an inflated price for a new pump at the beginning of the following season due to "normal wear and tear." Jim and the team are total scammers. They belong in the Pantheon of horrible customer service companies.

I have been using Prell Pool for over a year now and they do a great job. They are good at…read morecommunicating and very nice and my pool always looks great.

Unfortunately had to call Prell Pool come to locate a leak last year. After acid washing the pool…read moreto look brand new. They Wasted hours taking the filter apart and testing the lines. After I told them it's already been done several times. Can't remember how long they were there but could not locate the leak. Had to let pool go green again. This year was able to get American Leak detection, and they found it in less than an hour. Wait for the best!!!

Absolutely the best, quality prompt , service , value , if you need a pool service do not…read moreesitate to call them

We contracted Claks Pools for an inground fiberglass installation 16 x 40 based on the stellar…read morereviews on most sites. However, our experience was hardly satisfactory. The agreement was signed on the 2nd of March 2026. I wish that I could post photos here, but In the interest of complete transparency, I invite anyone interested to inspect the work at 354 W Christine Road, Nottingham; PA . According to Clarks, this is the highstandard of work that they deliver. 1. The area around the pool is "machine graded" as per the contract. My understanding at least from the initial verbal assurances was that this would end as a 1 by 3 slope. There is leftover stone and debris which Clarke claims they are not responsible for 2. The sides of the pool are warped. Clarkes assures us that this will be fixed when the pool cover is installed but they cannot provide a specific date. 3. Piles of excavated material is left over, even though the contract specifies that excavated material should be removed. 4. The outside grill for the Heat Pump unit that Clarks installed is damaged. This might indicate that the unit was dropped or bumped during the installation. 5. Clarkes insists that all approvals regarding permits are my responsibility. I can't even get a complete list of inspections that were done or completed, just an assurance that everything was done. So after spending 120 K, I do have a plastic tub in the backyard. Not quite what I expected. The good part is the the folks were really quite pleasant up until the contract was signed.