They came over to test myclorinator and found that it was defective. Will provide the replacement…read morecost along with the pool cleanup. My wife and I were very impresss with luke and berry. Thank you for the professional contact. Joe

They are very reliable , and communicate well . In addition…read moreto routine cleaning and maintenance , they are able to fix mechanical issues.

They were quick to respond for all my questions and very reasonable with their prices…read more Carmen was excellent, taking the time to review what the needs were and offering his expertise but all the while deferring to what I wanted to do. He was extremely thorough. He also recommended some other services to consider in the future which were helpful, not high pressure.

After a frustrating pool opening and many tears, I had to turn to professionals for help. Aqua…read moreMaster was able to come out quickly, troubleshoot and resolve my filter issue, and then address cleaning the pool and eliminating a ton of debris . In June, I wanted to fill the pool in, convinced this Summer was a wash. In July, the pool was immaculate, and Summer was saved.

I acquired a pool with a house I recently bought. I had no history with it, but Kyle showed up a…read morefew days after we connected and got right to work draining, scrubbing and ultimately getting my pool and opened for me within about four days! We had no idea when the pool had been last used, or what condition the pumps and parts were in. Kyle talked me through what the process might look like if it needed new parts etc, but luckily everything was in good shape and Kyle got it opened and ready to use!

We contacted Dot's Pool Service to remove algae, clean our pool, balance the water, and get it…read moreready for the summer season. Unfortunately, our experience did not meet our expectations. The technician was at our home for less than 30 minutes. He vacuumed the pool briefly, treated the water, and then informed us that his pool vacuum had stopped working. When he left, the water actually appeared greener than it had before he started. There was no effort to remain and monitor the treatment or ensure the pool was improving. When we asked whether the pool would clear up, we never received a direct answer. Afterward, we communicated through Yelp regarding the pool's progress. We were repeatedly told that we had a phosphate issue and should have the water tested. However, we hired them a professional specifically to diagnose and treat the pool, so we expected water testing and guidance to be part of the service we paid for. The technician also stated that he would return to vacuum the pool again if we were not satisfied. That follow-up was necessary because the leaves and debris on the bottom of the pool were never completely removed during the initial visit due to his equipment failure. He communicated he would be there sometime the upcoming week no definitive day and time. (Red Flag) Unfortunately, he never contacted us again to schedule that return visit, nor did he follow up to check on the pool's condition. In the end, we purchased our own chemicals and successfully eliminated the algae ourselves. We then hired another pool company to finish the job. They scrubbed the pool walls, vacuumed the entire pool, tested and balanced the water, provided us with a detailed water test report, and left us with a crystal-clear blue pool before leaving our property. They also gave us instructions for maintaining the pool ourselves or using their services in the future. That level of service is what we expected when we hired Dot's Pool Service. Our disappointment was not just with the results, but also with the lack of follow-up, communication, and accountability. We genuinely wanted to support a small business and had high hopes, but our experience was very different. Clear communication, reliability, and standing behind your work are essential in any business. Based on our experience, we cannot recommend Dot's Pool Service and would encourage others to consider other options.

Could improve across the board. My experience felt like a classic bait-and-switch sales approach…read morecombined with poor customer service. I visited the showroom and found a hot tub I was interested in purchasing. The following day, I called ready to move forward based on the pricing and details I was originally shown. However, once financing was discussed, the terms changed. The advertised package originally included an electric cover, but I was told that if I financed the purchase, the cover would be removed and pricing/specifications would change. What made the experience frustrating was that the website promotes financing, but the final offer did not match what was originally presented. It also felt like pricing was being adjusted above manufacturer retail while still being marketed as a "sale." As a customer, transparency and consistency matter. If a product is advertised at a certain price with included features, those terms should remain clear regardless of payment method. The experience reminded me of seeing a car at one price and then being quoted something different when you're ready to buy. Disappointing experience overall.

We went there and it started out so good .we were thinking about which one wanted as it was a…read morelittle more than we had to spend.The salesman CALLED us and offered us a Bullfrog A7 spa refurbished/warranty model at a great deal .We put a deposit and received a contract, this one was listed also on their website and they called 2 and half days later and we were told it was already sold.We checked hours after the refund and it's still on the website for sale. Very shady.

Please be aware when requesting services from this company…read more We had a new Pentair sand filter installed by this company. They installed a 2021 instead of a recent one- we saw the label after it was installed the next day. During the install after they put everything back together, my valve was now (cracked) leaking. It was working perfectly fine before they replaced the filter. They put silicone on it, and that didn't work. When I reached out about the valve still leaking . . He said it needed to get replaced and they were going to charge me to replace the valve that they broke. We ended up calling a different company to come out and replace the valve.

Megan the surface girl came out put a new skimmer in never put any silicone around it the seal was…read moretwisted and left it like that drop the screwdriver in the pool put a hole in the liner 3 days she's been saying she's going to come back never came back and then when she came back it was raining and bought a 17 year old kid with her that didn't do nothing worst Pool Service ever I want my money back

They do great work I just don't like how they treated me as a customer I had a problem and they…read moredidn't even try to keep my business

Excellent honest service! They were friendly, tie melt and for the job done for us. Glad to have…read morethe spa back up and running!

This was a fantastic experience. Rob and his team worked miracles on our pool . The renovation…read morewent smoothly ,Rob explained each stage of progression,arrived promptly and cleaned up after work was completed each day. All challenges were met with confidence and craftsmanship ! They rebuilt the pool great doing business with them..We highly recommend South Jersey Pool Liners!!!!

Very honest, personable, returned phone calls in a very timely manner. Showed up when he said he…read morewould. Great install on our inground replacement liner. Reasonably priced for the job that was completed. Would recommend this company.

Always answers or calls right back, Easy to work with and calm when i was stressed in an…read moreemergency. Great prices for work. When we were having a plumbing issue they were the only ones to respond and did mot gauge us. We are costumers for life

Quicker turnaround and most professional contractor I've used! Super sweet dispatch…read more Thanks for everything

Excellent service and communication she took her time to explain how we can keep our pool in better…read morecondition

From the owner: We are honest, trustworthy, reliable and will give you a fair price.read more