I had a problem with my Jacuzzi, that was just two years old. I asked if they can come in service…read moreit. They asked me what brand it was and I said Jacuzzi. They then said if it was two years old it should still be under warranty? They gave me a number to call and Jacuzzi handled it right away. They could have made money. charged me a service fee for parts or other things but instead of getting a profit, they helped me out. I cannot tell you how great it was even though I did not do business with them. I believe that they are not out there to cheat any customer. thank you.

I have been a regular customer for since 2015 when the store was located in New Castle, DE. Bob and…read moreJohn are great and knowledgeable on their products. Let you in on a secret, the chemicals are a great price.

I decided I wanted a honeymoon sauna. After much research and comparable pricing, brands, and…read morereviews I chose to work with Don at Clearwater Spas. He shared his vast knowledge, came out to inspect the space and even offered a few esthetic tips for the prep area. (Painting the power wire to match my sourounding wall) it's the small details. My sauna was delivered yesterday and installed. I couldn't be happier with the experience and the product!

They moved my spa for me and were very professional and experienced. They took the time to educate…read moreme in some things about the spa. They came right out and fixed a problem immediately and talked about preventive measures. These people care and I choose them after several people raves about them.

I just bought a home with an In Ground Pool in the area and did a search for the closest pool…read moresupply company to me. Wow...I think I picked the right one. I went in a couple of weeks ago and spoke to John the store Manager. He suggested that I bring in a sample of my pool water for testing. The water was murky when we took the cover off...so I followed John's instructions on putting 4 chemicals in the pool and in 3 days the water was crystal clear. He gave me a crash course on water chemistry and showed me how to backwash the filter. I will be coming back here all summer for his expert advice and all my pool supplies. I highly recommend this store and Johns knowledge of pool care. Thanks Leslie's for being close by!

From the owner: Leslie's is your trusted neighborhood pool store in Bear, Delaware and a go-to destination for all…read morethings pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way -- in-store, online with easy in-store returns, or through the Leslie's app. And don't forget to join the Leslie's Pool Perks Rewards program for special offers and savings every time you shop.

I would select -2 stars if I could. I called because Hot tub control panel was dark and it was not…read moreworking right... Technician came out and supposedly replace the UV bulb and told me I needed an electrician to check Power source box.. Paid about $200.. I had Electrician check and it is fine. I called back and they promised to come back the next day.. They never showed up and wont answer my calls.. this was 3 months ago and I have left messages and even drove to the store on Kirkwood highway and it was dark with a sign on the door saying they were gone and no estimated time to reopen... STAY AWAY...

Please do not use this business. They are horrible. At first we paid cash $26,000 for a jacuzzi…read moretub. Their people came and placed the slats on our Jacuzzi to which the cover was supposed to rest. They installed it wrong and the wall opened on the back of the jacuzzi. We called them numerous times until they finally had somebody come over to take a look at it. They tried to blame it on us stating we told there people where to place the slats. we know about hot tubs so they charged us for their job that was not done properly. It was incompetently done again by them so They had another technician come over and still problems. they thereby gave us a number of someone who fixed hot tubs we called this person. This person came over looked at our system said we need certain parts. We waited on the part after he did whatever our tub it would no longer heat up. he thereby told us we needed a part which was $1000 we paid for the part. After four months of messing with this person. We thereby get a call from the police saying that the person that they gave us is under indictment for fraud. We had to give testimony to federal authorities .This company does not standby their work. We wish we had purchased this tub from someone else and the only thing we get are excuses and runarounds so bad that we will not call them again. Our Jacuzzi has not been used in over nine months I don't know what to do. Hopefully we can find a repair man but do not use this company ever ever. We have wasted a lot of money and a lot of time.!

Want answers about your pool water (or blowup hot tub in my case)just bring them a cup of the water…read moreand they will run it through their system. We had something called too much phosphorus. Who knew!?! We had our answer and marching orders in minutes. have been back in the store several times since. I purchased an outdoor thermometer and mosquito bug zapper the last time. They have pool toys and lots of equipment, chemicals and even spas. The People that work there are super cool and friendly. It is very covid-19 safe feeling too. I give this soot 5 stars.

Leslie's was the best place to purchase a Hot Tub. The staff, led by Kevin, was extremely…read moreprofessional, courteous and willing to assist before and after the sale. I am incredibly satisfied with the MyLife hot Tub and also with the partnership with Leslies!!!!

Customer service, price, selection - cannot be beat. Installation was quick and easy and the…read moremanager gave excellent customer service

Why can't you give a 0 rating? Do not purchase from Half Price Hot tub! I've purchased two tubs…read morefrom them in the past 10yrs. Been getting the run around since January when I was lead to believe the new cover would fit my tub. After paying for the cover, delivery, and tip find out its too big. Had to put a water logged cover back on thats been dropping rust in my water and all kinds of debris is falling down will I leave constant messages via phone and email that all go unanswered!! Go in to the Brookhaven store to this guy, Jim who is useless and gave me the wrong email address to the owner (Keith). I went back to the store all irate and demanded a phone number since I'm storing their cover still waiting on mine with no answer...he refused to give me anything. Only to find out Nick left the company (even though his name is on their phone) and they got rid of tons of staff. Owner calls Saturday, says give me till Monday....no response! Why is customer service so difficult when I just want my hot tub cover I paid for?!?! This company is the WORST!!!

Went to the store for help with the pool and immediately I was helped by the manager. He was…read moreextremely helpful and professional. Couldn't have been a more rewarding experience

After a little confusion with scheduling service and not having all the right parts on the truck,…read moreEric was so helpful getting me straightened out and now I have the parts I need and don't have to pay a double service fee. Everyone has been extremely attentive and I felt that they really cared about helping me get my issue resolved!

This store is the best. Eric the Manager is very knowledgeable and most helpful. He even remembered…read moreour previous conversation about my pool from months ago made me feel special. Keep up the good work and excellent customer service.

From the owner: Leslie's is your trusted neighborhood pool store in Newark, Delaware and a go-to destination for…read moreall things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way -- in-store, online with easy in-store returns, or through the Leslie's app. And don't forget to join the Leslie's Pool Perks Rewards program for special offers and savings every time you shop.

terrible customer service! was in the store today and asked Kevin who was water testing for me a…read morequestion! He barely answered the question as if I was annoying him. Another lady in the store was making a purchase and he was rude to her. she asked if he was having a bad day and he said she shouldn't ask him that question and was she having a bad day! This is not the first time he has acted this way while I was in the store! I guarantee you I won't be back again!

We had Leslie's open our pool 3 days ago. It was blue when the cover came off. Since then, we have…read morefollowed all of their instructions to a T. Yesterday afternoon our pool turned brown, so we went to the store for help. They said it wasn't a problem and to keep following their instructions. Today the pool still looks like this. Absolutely disgusting. We went back and they told us just keep doing what we're doing, there's no problem here. Leslie's should be ashamed of themselves.