If you're in the market for a pool installation or renovation company, congrats you just found the…read moreperfect fit! Our pool has damaged from a tornado and we were recommended to contact Arundel Pool and Spa (reno group also known as Swimstyle) for repairs. We're sure glad we did. From the very beginning Nancy was very helpful guiding us through the quoted repairs, options available, and providing coping and liner samples. Joe was excellent in fielding renovation questions, typically providing email responses within just a few hours. Israel leads a team of Rockstars performing all the renovation work like a symphony of artists. Professionalism through and through! Perhaps the single most meaningful act was that of a simple one. We have a young daughter and at the end of each work day, unasked a member of the Reno Team would re-setup the pool safety fence. This mindfulness for the safety of our daughter was very much appreciated and heartfelt. We can't recommend Arundel Pool and Spa strong enough, you'll be very pleased with the staff and services they provide. All the best, Sal

I use them every year for supplies and water testing. The staff is very knowledgeableread more

Wow! 1) appointment is on time 2) problem (leak) diagnosed within minutes 3) solution provided 4)…read moreand fixed - at a reasonable cost = one happy customer!

Brian The HotTubMan is amazing! My older model hot tub had been out of commission for years and he…read moremade it like new. Cracked wet ends, dead pump and control panel. He helped me assess whether it was more cost effective to repair or replace. He came out, fixed everything up and the total came in below estimate! His troubleshooting is incredible. When a later problem with the lights watchdogged the control board he diagnosed the problem to a single fuse over the phone. He sold me the fuse and showed me where to install it. The whole problem was found and fixed in the same day. Brian is smart, efficient and dependable. I highly recommend The HotTubMan!

Love April. As rookie pool owners, she and her staff are very helpful. They take the complexities…read moreout for us. Thank you.

Stopped in for a new backwash hose. Knew nothing about them. They asked if it was 1 1/2". I said I…read moredidn't know and asked if that was standard. I looked it up, saw that 1 1/2" and 2" are the most common. Bought it, took it home, and it's too small. I called them to see if I could return it thinking there would be zero issue with that since I was just in there and they knew that I didn't know what size it was. Nope, they don't accept returns because they cannot return it, apparently. I guess reselling it isn't an option? And the salesperson should have informed me that it wasn't eligible for return once it was opened. Had she done that, I wouldn't have purchased it, I would have went and measured mine first. We won't be doing business with them again, ever. When local businesses stack higher prices AND poor customer service, then it's time to shop online. Update: mine is 1.5" I.D. This product states that it is for a 1.5" discharge pipe. That's obviously not the case, since it doesn't fit like it should. Based on this new evidence, a refund should be issued because the hose doesn't fit, when it should. It's no longer a case of me purchasing the wrong size now. Which still should have been eligible for a refund. Another update: When I called, the salesperson told me that it fits REALLY snug. Oh, so you're aware that this product is trash because you've dealt with this with other customers, yet you're STILL selling this garbage? Find a better product to sell, one that actually fits like it should.

Still the best around. Clean facility Great staff…read more Accommodates all levels of swimmer but informative to watch the best

Love swimming here. Great pool. Nice staff. Recommend. No complaints. Pushing to get to 85…read morecharacters.

We visited the Offenbachers Annapolis location. We were interested in purchasing an outdoor dining…read moretable, chairs and umbrella. We had been looking at Polywood online but wanted to be see it in person and Offenbachers had some available pieces to look at. I am actually happy we went in because if I would have just made a purchase based on descriptions off the Polywood site, I would have gotten something that wasn't as comfortable as what we ended up purchasing from the store. And we did get to look at other options aside from Polywood. Chris was super helpful with providing all the information and showing us options for the table and chairs. We are thrilled with the purchase and can't wait to receive our furniture which will be delivered and installed by Offenbachers as well. Will follow-up once we get everything delivered!

My wife and I were ready to start our hot tub search and we went to Offenbacher's Annapolis…read morelocation to begin. We never went any further! We met Chris, found our perfect tub and are thoroughly enjoying our backyard oasis! We had a great experience from start to finish and would highly recommend Chris and his team at Offenbachers in Annapolis.

I can't tell you how amazing these people are to deal with. I just had the most amazing…read moreinteraction with Darrell and I have to share. Darrell was so incredibly helpful. Not only was he helpful, but when I tell you he treated me like FAMILY, y'all. ...he treated me LIKE. FAMILY. THANK YOU SO MUCH.

After contacting this company by phone and then sending an email with photos of my filter which…read moreneeded replacement per their request, I never heard back from them. I called back and they told me they don't do work in Annapolis even though they did not tell me that initially. Had I not called them, I would've never heard back. A simple call or email response would've been appropriate and the right thing to do. What has happened to good customer service?!!

If you have a pool problem this is your place. If you don't have any problems and just need to open…read moreyour pool. this is your place. If you need a part this is your place. These folks know their business...WELL!!! I have never gone into this place and not had my issue, whatever it may be solved. The staff is friendly and accommodating. This is the go-to pool store.

This is the place to go for supplies and questions about your pool! Liz is knowledgable and is…read moreconfident in her expertise. She totally educated me on my pool and the chems I have been using. I used to go to the store in mt airy but not anymore!!

My husband and I always have a vreat experience when we go get pool supplies.. Usually we deal with…read moreAmber when we go there, she is awesome to deal with, very knowledgeable. We ha ent had any bad experiences with any of the employees there either.

Had my spa water tested, they sold me over $200 worth of chemicals. First one was "no metal". They…read moredirected me to use 4 fluid ounces of the product in 400 gallons of spa water. After reading the bottle that was for 10,000 gallons of water. They are more interested in selling products then helping customers. I had to drain the hot tub and restart. Horrible customer service.

One word ... OUTSTANDING! I feel compelled to write about my hot tub experience from sales to…read morepurchase and service. I did my research, found Marquis to be among the elite brands and the bonus was that they are American made. We walked into Hot Tubs and Pool Tables Outlet in Manassas where we were very cordially greeted by Drew who was professional, knowledgeable, and extremely helpful with everything from explaining specifications to the ownership experience and expert care and maintenance. Once we were told our Marquis Epic spa had arrived, delivery was prompt. Greg and his team placed the spa exactly where I wanted it and made sure that I was completely satisfied. Drew had recommended Electrical Connections, LLC, Nate is the master electrician, who had us hooked up in no time so that we were ready to enjoy our spa. Now I am proud to support American manufacturing and Marquis is employee owned, but on occasion there are glitches and we experienced a leak from one of the jets - after calling Dawn regarding this issue, it was addressed immediately by James, their service technician. He came out right away, identified the problem, called the manufacturer who sent him a plethora of parts to ensure a quick and correct fix. Needless to say that this issue was resolved expeditiously and was some of the best customer service I've ever encountered! We are enjoying our spa immensely and would strongly recommend Marquis spas that you can purchase from an expert dealer. The team at Hot Tubs and Pool Tables Outlet are second to none; Drew, Dawn, James and Greg made thus an exceptional experience. When I have a question or need anything, Drew and the team are very responsive and you will feel treated like family! I look forward to using my spa and getting supplies and service from Hot Tubs and Pool Tables Outlet! I rarely bother to post reviews especially when I read such negative reviews from who I imagine are puerile and vindictive people who would find something to complain about in any situation.

I am a former customer and moved out of the NoVa area, but thought I'd take a chance to see if Greg…read morewould be willing to deliver a hot tub to Richmond. Not only was he able to do that, his sons brought the exact color and tub I wanted 3 days after my purchase! It is easy to recognize that this is a family run business who cares about their customers! Greg made time to answer every question personally- I never waited on hold in a queue or was asked to press O to speak to an operator, I only spoke to Greg who is running his business well from start to finish! I'm beyond grateful that my relationship with Outdoor Leisure didn't stop at a mile marker on 95. If you are looking for a hot tub, call Greg, his vast knowledge of the quality products he has hand selected and his fantastic customer service will make you a customer for life. Thank you Greg!

Love them-very good variety and healthy plants! Staff were helpful and friendly. I stocked up on…read moreseveral herbs I had been thinking about buying.

I really like this garden center. I bought my tomato and pepper plants there. The customer service…read morewhen they ring you up is very friendly. Much better than visiting the big box hardware store places. Check them out.