Our washing machine broke . Drum was frozen, bearing for it shot. Motor dead too. Wife is…read moredistressed. (I myself an enjoined from doing laundry by my long-suffering bride.) So, I go shopping. I have seen the ads for Bray & Scarff, and was checking them against the Big Box stores. A tad higher, but they said they'll match pricing. I call, get a very nice sales lady, Tiffany, just to get pricing, but she was so efficient, friendly, and quickly matched the Lowes pricing, that I started an order estimate (which she emailed me so I could see a clear bottom line cost). She had matched Lowes and Home Depot. Delivery and take away was the same, but then she told me their delivery people were in-house, not contractors. And she could get the ones I picked out delivered the next day as they had them in stock. So before I knew it, the order is placed and paid for. I had saved some time, and had to head out any way, so I stopped in and chatted with her. Excellent shpowroom. No fancy set-ups, but clean, well organized displays of appliances. Anyway, By later in the early evening, they had a delivery time of 11:30 am to 3:30 pm. This morning (delivery day is today, 6/16/2026), checking emails, at 11:04am, I got an email, said they'd be here in 7 minutes! The delivery men were here early! How often does THAT happen? Only 15 minutes, but still. Delivery was handled by 3 men, and working as a team, had it in and running in a half hour, no dents, scratches, perfectly balanced and placed, and they even test ran them. Excellent service start to finish. Yelp needs a way to give a PLUS to a review. These folks are well above a 5 Star company.

A Legacy Brand Losing Its Touch…read more For nearly a quarter century, we have been loyal customers--every major appliance in our home bears this company's name. Once a symbol of reliability and craftsmanship, its service arm has, regrettably, become a study in decline. Each year seems to bring a new low in professionalism. Service appointments are routinely canceled at the last minute, leaving customers stranded in the scheduling void. The technician assigned to our area, in particular, has redefined discourtesy--arriving unprepared, dismissive, and often unhygienic. Shoe coverings, once a simple mark of respect for the household, are flatly refused. When asked for explanations or details about repairs, responses come laced with impatience or outright rudeness. It is disheartening to witness a brand once associated with trust erode so steadily at the hands of its own representatives. After decades of loyalty, we are left to wonder whether the company remembers what service once meant--or if it now believes its long-time customers will simply tolerate neglect disguised as business as usual.

Beyond Kitchen & Bath Remodeling just completed 2 full bathroom renovations at my home. The…read morebathrooms had not been updated since the house was built in 1969. Happy to say that they did a beautiful job. Loui, the owner was extremely communicative and offered many great ideas. The workers arrived on time daily and completed the job in less than 1 month. I love my new Primary and Guest bathrooms. I knew about the quality of work of this company before as they did my full kitchen and den renovation back in 2018, that is why I didn't hesitate to contact them again for the bathrooms. They are extremely good on every detail and will walk you through the process of the renovation. Take my word, they are that good! Will hire them in the future for the installation of new flooring for the home.

Luis was great. He responded to my texts in a timely manner and also did not push the job all the…read moreway out. He explained the job to me and answered my questions. What I liked the most was how fast he was, which is something difficult to find in MD, with most workers working on a Maryland or "Southern" schedule. He is fast and has a NY work ethic. He finished installing my farmhouse sink quickly (about an hour) bc he had other jobs to go to. He showed me everything before making it final and I had to run out so he text me that he would need to modify the cabinet to accomodate the sink. He even lowered a chandelier I had that my last contractor left too high. I will be hiring the team again to install my hood range and backsplash.

We met Isaac through our general contractor Hector. Isaac understood my wife's vision of a…read morekitchenette downstairs in our in-law suite. He drew up a 3D view of my wife's vision the first day we met with him. He was able to include a custom lazy susan that had to be designed smaller than your typical kind in a regular-sized kitchen which was something my wife really wanted. Isaac was also very responsive. When we wanted or needed to talk to him, he always picked up the phone, and he was at our home several times during the project to make sure everything was being installed. It was as if my wife's vision quickly become Isaac's vision which I know my wife greatly appreciated.

Great company great workmanship, great prices thank you Isaac. See you at our master bathroom…read moreproject. I never thought remodeling would be this easy.

Earlier this year we had Jim and Brown's Custom Contracting renovate our kitchen and could not be…read morehappier with the results. From start to finish Jim was very communicative, professional and easy to work with. He kept us informed throughout the entire process. Our new kitchen looks fantastic and we highly recommend Jim and his team. We'll be contacting Jim for our future renovation needs!

Quick Summary: Jim runs an exceptionally professional business, and I would gladly hire him again…read morefor any job to improve my household. He is an excellent communicator, and his workers were not only courteous but very skilled at their respective jobs. He was able to finish my basement in a timely manner with high-quality materials. I could not be happier with the work Brown's Custom Contracting did within my home. Detailed Summary of My Experience: I contacted Jim initially just to get an estimate for finishing my basement, which was in a state that needed major work because the walls were made of cinderblock and the floors were complete concrete; it was a space that was probably best used for storage and I would not call it "comfortably livable." Jim arrived quickly for an estimate and helped me explore the possibilities of the space, even going so far as to note what would be difficult or expensive to pull off. Within days he provided an estimate for the job, which I found out during the process was a major ordeal involving many phases and individuals, so I'm impressed he was able to produce a price so quickly (and in the end it was an accurate price). I signed Jim up for the job because of his straightforward and pleasant attitude. In the weeks and months that followed (this was a major job, I want to note), Jim gave me frequent updates about what workers I could expect to come by and when/how-long they would be there. Every person who came onto the property was skilled and good about communicating what they would be working on, especially when they had questions about the possibilities of the space. Jim also handled all of the work involving the permits and he worked with the county to ensure everything was up to code. He also alerted me any time there was a change in plans or if there was a possibility of delay. Given how involved this basement-finish job was, there were plenty of opportunities for major hurdles, but the project was still completed in a timely manner, and it was always clear to me what was going on, what would happen next, etc. The final product is everything I could've wanted. Jim made efficient use of the space to make as much of it "comfortably livable" as possible. Even the water heater and HVAC unit were relocated with no diminishment in functionality just for the sake of making the basement as good as it could possibly be. I'm very pleased with the additional space my family has been given, and there isn't a single rough edge in the room. Jim's guys are the best and I highly recommend his service to anyone looking to improve their homes. I have included pictures of the job before and after just so you can see the quality of work.

Very responsive and accommodating around our schedule. Was able to offer a solution and get my…read moredishwasher electrical issue solved

I had a very poor experience with this contractor. I took advantage of the free estimate, and I had…read moreeventually followed and asked for a contract that we could sign to get the project started. This contractor came in with a blank contract template, asking me to sign it. There had been no details of the kind of work that was to be done, and when I mentioned the lack of information, he said I could fill it out myself. He kept insisting to sign the contract and give him an immediate deposit. I obviously declined signing a blank contract, and he started to try and intimidate me which I found so ridiculous. I just told him we will find someone else. Very unprofessional, and people should know.

This is a five star review which means I am totally satisfied with the work Building Creations…read moreperformed in my home. They showed up when they said they would; did exactly what they said they would do; performed the work with great skill, and were very careful to protect the worksite in my home. I want to emphasize that Building Creations did the work the proper way. They did not try to do the minimal required to collect a check. The next time I need something important done in my house, I'm calling Building Creations.

If you're not familiar with the best creative services in the DMV then you're missing out! Never…read morehave a problem with the workers or the business, everyone takes the time to ensure that YOU, the customer gets the best services possible. Can't really ask for much more and the owner is splendid, easily one of the most respected and respectful individuals that you'll ever meet. Seems like its been forever since we've had local Top notch services as such so we will continue to support and share any kind of information about Building Creations as we can!

I own Multiplex's. I've been doing business with Golden Elite four our Floring and they are always…read moreso very helpful in fulfilling our projects.

I admit I stopped in just because of the name. Small, clean store with a pretty good selection of…read moreflooring and bathroom vanities. A fine alternative to the impersonal big box stores, as the staff was cordial even to an obvious looky-loo such as myself.