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    In Home Stone

    3.5 (28 reviews)
    Closed 8:30 am - 5:00 pm

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    Can see the darker color in the right photo of the granite delivered.

    This review is about the granite/marble shop. We did not experience the same issues w the tile component of IHS. We ordered product in November of 2022, and the order was botched - part of the order was not made. When the product came in a couple months later, and we found one of the products wasn't included, it turned out it was no longer available. So in the end it seems like IHS resolved this by making an order for a similar product. See pic. It was not our choice, but it was clise enough and after all the other issues we had had, I was too tired to fight about it. The countertop was partially installed about 7 months after the initial order was made. At this time, that one countertop is still not fully installed. We had problems w the production of the other 2 slabs of granite we bought - they were inaccurately cut, had to be returned multiple times and or product ordered was not brought for install, and/or flaws in finish on the products required return visits to have that repaired and final installation. I brought sinks in to the sales person (the POC is was directed to by production) and that person failed to communicate instructions to production and the holes to accomodate the sinks were not made as requested as a result. Getting all the issues resolved has been exhausting. There seems to be no effective communications between sales and production and countless hours of trying to get the orders straightened out was required. And now - 9 months later, we have the company saying we need to pay for the ***incomplete installation*** prior to them delivering product that has already been paid for and installed. There are dozens of options for granite purchase in the area. We went w IHS because we had great experiences w the tile side of the house, but would never go back to even that side of the house, given all these issues.

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    10 months ago

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    3 years ago

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    3 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    10 years ago

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    6 years ago

    Wonderful selection of product, knowledge customer service, and precise attention to detail. Highly recommend In Home Stone.

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    8 years ago

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    6 years ago

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    6 years ago

    Professional and excellent craftsmanship. Able to do in-home cutting without leaving the home in a disaster of dust. Highly recommend.

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    7 years ago

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    11 years ago

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    13 years ago

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    8 years ago

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    11 years ago

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    10 years ago

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    9 years ago

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    11 years ago

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    Ask the Community - In Home Stone

    Review Highlights - In Home Stone

    I've recommended InHomeStone to 3 of my friends and we all love the final product (countertops and tile).

    Mentioned in 6 reviews

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