1. Granite Discounter

0

Jessup, MD

Granite Discounter

4.5 (27 reviews)
Closed • 9:00 am - 6:00 pm

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Services - Granite Discounter

Countertop installation

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Reviews With Photos

Kitchen Island.
Laura P.

Granite Discounters are by far the best place to get granite. Every employee beginning with the owner provided us with excellent customer service. We loved them so much we returned to them for a second renovation.

Angela B.

Another Granite Discounter project, another success, this time they even did the cabinets, the result: astonishing !

granite and glass tile backsplash

From start to finish, our job was done perfectly! Farzad was great helping us make decisions on the granite, sink, faucet and hearth. Navid did a magnificent job of installing the backsplash tile. Took him an entire day (with help!) for our little kitchen, but the work is outstanding. Our new hearth looks amazing too. Speedy service, great price and wonderful company to work with.

Andy B.

They did a fantastic job. Customer service was great. Selection was great. They worked with me on the price. Most importantly they did it all, counters, sinks, backsplash, faucets, just made the whole process easy. I had a stacked stone which not many people get and the installers had to outline every electrical outlet with molding which took forever but that's what had to be done. Looks great.

Kitchen install, Shadow Grey quartz and granite kitchen island (note:  different company did the subway tile backsplash).

The customer service, finished product, and overall experience with Granite Discounter was excellent. I have a new home, and in order to save money I did upgrades after the fact, so I was especially nervous about people coming in and working in the new place, and wanted to make sure everything [including the new cabinets] were kept in perfect condition. I did my homework and got probably 10 different quotes of granite and quartz suppliers in the area. I sent Granite Discounters the rough measurements, and they responded promptly with a quote. Next, I visited the location, and took a look at their inventory. I worked directly with Farzad, and explained our budget, and the look we were going for. I originally wanted a "super white" which was in the top pricing tier, and very expensive. Farzad helped me work within my budget and find a granite that was very similar [I actually ended up liking it better!] and a contrasting quartz in Shadow Grey. I was very strict on price, and honestly I am a tough customer and have high expectations. We selected our stone, and Farzad was incredibly patient with all my last minute changes [I could not decide on island size]. He came by personally to take the measurements and make a template of our countertops. Once it was ready for install time, we had decided to do our master bath, powder room, guest bath, and kitchen. The install crew was great, they were very careful removing the existing counters, and careful navigating the stairs with the heavy stone. Overall, I am really happy with the finished product and customer service. You can tell Farzad is really involved and has a vested interest in delivering a great finished product. He was friendly and offered advice when asked, but he was also not pushy and let me take my time when I needed it. Great company, great people, and great results.

The "marking" of our original slab

Buyer beware. This place says they are low cost but they are also low on quality and professionalism. After picking a slab there an employee, Heather, marked the cuts using only a tape measure and a white paint sharpie. She took no notes or accurate measurements when estimating the cuts. She assured us we would get the chance to go over cuts again after one of their employees took measurements of our kitchen. We set a date and time of 10am to go over cuts one more time and finish paying after measurements were taken. The man who measured at our house used only a tape measure and piece of paper as tools. When I tried to ask him questions and give him direction on what we wanted he did not seem to understand because he was not fluent in English. After he left I felt very uneasy about the entire event. Like we agreed with Heather I arrived at 10am the next day, the time the business opens. The door was locked so I knocked and then called-when no answer. The voicemail picked up repeatedly. I then waited in my car for another 15 mins when Sherry, a different employee, arrived. Sherry let me inside just to have to wait longer for heather who she said was running late. While waiting we learned that our slab had not been brought inside as Heather said it would be so that we could go over cuts a final time. It was sitting outside in the snow under other slabs. Heather had also told us they would not do Saturday installs but we learned the company did do Saturday installs. We also confirmed the company offered free sinks with every job. Heather had added an extra $100 to our bill for a sink. We called to discuss this with the owner since Heather had still not arrived and he confirmed everything and told us we would get a Saturday install and free sink. Heather finally arrived 1 hour late. Sherry told Heather everything the owner said. Heather said we had "ambushed her." She also threatened to charge us $400 more on the granite if we got the free sink deal and stated she wasn't sure they could do a Saturday install and would check on it. I told her to get the owner on the phone. She then left and when she came back she put him on speaker where again he agreed on Saturday but was now charging $50 for the sink. Several days later the owner called and stated that our slab's lot had "fissures" and would likely break if cut. We went to MSI warehouse to pick out a new slab. At MSI I was told by an employee that they had my color and were still selling the exact lot my slab came from that the owner had told us was damaged. The employee stated if "fissures" were an issue with a lot they wouldn't be selling that lot still and they would have been notified. I called the owner of granite discounter to let him know we did not wish to continue our contract and he stated he would terminate my contract and refunded my money. I went to a different granite company after we picked a new slab at MSI. The new company measured with a tripod laser, easily matched the price which granite discounters had made us fight to get them to offer, and used a CAD computer system to send me pictures of the cuts of my slab so I knew exactly the layout of my granite. From first contact to install it was less than two weeks. We had wasted about a month with granite discounters. Check out AGS Advanced Granite Solutions if you want actual quality and professionalism along with reasonable prices.

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Review Highlights - Granite Discounter

“My first contact was Sherry and I enjoyed working with her as she is knowledgeable, listened to what I was looking for in granite and very helpful.”

Mentioned in 3 reviews

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VKB Kitchen & Bath - Hall Bath

VKB Kitchen & Bath

(85 reviews)

VKB completed a complete remodel of 3 of our bathrooms including the master bathroom. Overall, the…read morequality, workmanship, and attention to details were highly evident throughout the entire project. The project manager, Jason, was on site every 2-3 days to ensure the work was proceeding as discussed. He was easily reachable by phone during the entire project. VKB was able to place 2 teams on site which allowed the work to be completed in 4.5 weeks instead of 6-7 weeks which would have been normal. The team lead on site, Walter, was easy to talk to and was very knowledgeable on all aspects of the project (demolition, prep, electrical, plumbing, fixtures, paint, etc.). He has an excellent team of workers that rotated across the various tasks in each bathroom. My wife and I were very pleased at the finished results. Everything came together very nicely. We would highly recommend VKB for your bathroom remodeling. With that said, I offer a few suggestions for potential clients to consider. Customers should make sure they know exactly what they want to do. While change orders can be made after the project is started, it costs more than if the project scope was defined from the beginning. Also, I recommend looking at www.build.com to pre-select the fixtures that are needed prior to scheduling the meeting with the designer. Trying to select all the fixtures for the bathroom within 60-90 minutes in the showroom can be challenging.

In 2014, the previous owners of our home hired a company to renovate the fireplace, and VKB…read moreKitchens & Bath installed the fireplace as a subcontractor. We purchased the home in 2019. Following a devastating house fire that displaced our family, our homeowners insurance company informed us that its investigation determined that issues related to the fireplace installation were the cause of the fire. We were also informed by the fire investigator that the fireplace renovation had been completed without the required county permit. Had the proper permitting process been followed, the work may have been subject to county inspection before completion, potentially providing an opportunity for installation issues to be identified. The fire caused extensive damage to our home, which is expected to take approximately 12 months to rebuild. Beyond the financial impact, being displaced from our home and dealing with the aftermath has taken an enormous physical and emotional toll on our family. Based on our experience and the information provided to us following the fire, I cannot recommend this company. If you are considering a home renovation, I strongly encourage you to research everyone involved in the project, verify that all required permits are obtained, and confirm that required inspections are completed. A renovation should improve your home, not put your family's safety at risk or turn your life upside down for years.

Granix - Amazing bathroom options

Granix

(13 reviews)

$$

I had my kitchen remodeled 4 months ago and have been thrilled with the results! Like others that…read moreposted reviews, I received estimates from other companies and the price from Granix was much more affordable. I was skeptical because of the price difference. I spent months calling and asking questions after doing my own research. The employees at Granix answered every one of my questions and addressed my concerns. I must say that the communication from the "front desk" was a bit lacking and did concern me a few times. It was either unclear, or I did not receive any confirmation that my messages were received. In hindsight, I believe this is just due to the younger age of the individuals at the front desk. They were always polite and respectful. Any uneasiness I felt was immediately resolved when I spoke with the owner, Ahmet, or his associate, Onur. I also made multiple changes to my project during the planning phase. They were able to accommodate everything I wanted, including breaking down my L-shaped island and repositioning the cabinets to create a smaller, rectangle island that opened up more space in my kitchen. On the first day of starting the work, Onur arrived with the two workers. We went over everything one last time before they began ripping out the black granite. The two gentleman that worked on my kitchen were amazing! They did excellent work - and it really was a LOT of work! Onur came to help when it was time to move in the slabs of quartz. They somehow managed to complete my entire kitchen without any seams in the slabs. Each piece was a single, long slab of quartz that took a LOT of work to get into my kitchen and properly installed. The next day, they returned and spent about 10 hours installing the backsplash (which I LOVE)! Their work was meticulous and they did not rush through any part of it. I sometimes find myself waiting for the other shoe to drop because the price was so much better than other companies. So far, I have been just as happy as the day the work was completed (knock on wood!). They even used the cutout from the sink to make a cutting board for me (which I still have not had a chance to pick up). I am 100% happy with my decision to use Granix for my kitchen remodel.

I was super impressed with how professionally and kindly they treated me from minute one. I was…read moreable to complete my project on budget and quickly (they accommodated my tight schedule) and I got three beautiful pieces of quartz, cut and polished perfectly.

Classic Granite & Marble - Kitchen

Classic Granite & Marble

(26 reviews)

My husband and I couldn't be happier with our Cambria countertops. In fact dealing with classic…read moreGranite and marble from the start to finish has been a completely wonderful experience. Despite living four hours from your location in Jessup, you and your employees couldn't have been more helpful. Our son Dan came down on several occasions to bring samples, and then again to measure like a pro. Your installers arrived, were respectful of our home and did an amazing job. We will recommend you to anyone who asks. It's very refreshing to have something as big as this go so smoothly and with such professionalism, care and precision. Thank you so very much, you should be very proud of your team. Kathy and Louis Fraas

This company is horrendous, they don't communicate and can't be trusted to execute anything other…read morethan perhaps a very straightforward project. I had selected a very specific piece of marble for my island countertop, and specified both verbally and in writing at least a dozen times that I wanted that particular piece with its unique veining. I paid quite a bit more than I was initially planning for counters because I fell in love with this specific slab - it was going to be the most unique and beautiful feature of the house and I felt that it was worth it. Despite EXTENSIVE communication from me and the designer (and multiple assurances that the desired section was being reserved), I found out a few days before scheduled installation that they had cut up that section to use elsewhere. After speaking to the manager Cindy, I got a corporate scripted apology and what sounds like questionable retroactive CYA-type nonsense about that section having a scratch that would have rendered it unusable. There was no scratch when I saw the marble in person, or in any of the photos that I took when I visited. Possible that it occurred later, but I was being reassured for WEEKS that the piece I wanted was reserved, and only found out it was gone days before the installation. I was crushed - I would NEVER recommend this place to anyone. In addition to this, they accidentally released my marble slabs back into inventory at one point (I only found out because I randomly went to visit, otherwise they could have been sold without me ever knowing). There's no communication between team members, the senior people work remotely and clearly couldn't care less. Do yourself a favor and purchase from a business that actually has functional lines of communication and can accommodate simple and straightforward requests.

Carefree Kitchens

Carefree Kitchens

(6 reviews)

Sadly we had a house fire and our entire house was lost. My wife and I spent months driving to…read moredifferent shops some upwards of fifty plus miles away looking for the perfect kitchen. Knowing that the kitchen is the center piece for all houses now, it was very important that we had the perfect one for us. We found that perfect kitchen at Carefree Kitchens. We set an appointment and decided the first seating with our sales person who helped us through the entire process. Then came and installed and the crew showed up the day written on the contract and we could not be happier with the results. I recommend 100% the work and care that they put into getting us through a most traumatic time.

This place was by my job and I decided to pop in to see what they offered. I had already done my…read moreprice comparisons but thought stopping by one more place wouldn't hurt. He gave pretty comparable pricing and told me I could get a shipment within 3 days. All cabinets would come built and I would just need someone to install it. CON: Well, when I decided to order my cabinets, Bud was on vacation and the other guy couldn't take my order. Then the cabinets took longer than a 3-day delivery because of the day I ended up ordering it on. The cabinets also arrived late on delivery day. Bud told me there was traffic. The guys end up telling me it was because they were short staff. I love honesty....no need to lie. So, my contractors ended up waiting around for 3 hours...not fair to them. PRO: Bud tried to make it up to me. A couple of pieces did not come in and I ended up needing an additional filler that he did not charge me for. I also ended up having to order another filler and that came in a timely manner and I picked it up from their showroom. Overall good experience, just need to tighten up ordering and delivery.

Granite Discounter - countertopinstall - Updated November 2026

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