In the past few years, KBS completed renovations for us involving, two full kitchens and one…read morekitchenette, five full bathrooms, two powder rooms AND two double car garages, PLUS bedrooms, living spaces, hallways, storage rooms, floors, lighting, carpeting, pantries and more in our two homes. All showcase quality IMO. Thus, we've plenty of recent experience with KBS outfit and feel confident in making the highest recommendation. In summary - KBS is not too big nor too small, not too expensive but not cheap, so they were just right for us - average homeowners who seek the very best value. In this regard, KBS was just right. Some highlights........ 1) The crew is experienced and cohesive. They've been together for a good long time. They work well together and we never observed inefficiency. They just work hard all day long. 2) I never had to worry about workers in our home. Honest, polite, professional, kind, and responsive are words I'd use to describe them. 3) Communications were timely and valuable. My advice is to take notes of every communication for reference. In one case we forgot it was our responsibility to acquire an appliance. Uh oh, it was our fault and a written record would have been useful to refer to. Yikes! 4) The budget estimates were honored. there was no bait and switch. Prices were transparent to us. 5) We enjoyed reviewing recommended selections of cabinets, floor, hardware, appliances, sinks etc. Today, we feel somewhat knowledgeable with KBS as our tutors. 6) Cleanup and construction debris was timely. Thanks! 7) The crew was OK with our two dogs. I think our doggies missed them when the jobs were done. Final note: The sign of a great contractor is NOT that nothing goes wrong. Rather it is how the contractor responds when something does go wrong. In this regard, KBS took care of problems I was not even aware of, and when I was, they swarmed to make it right ASAP. For example, a quartz kitchen countertop cracked. Surprised. The piece was faulty. The crack was not due to poor installation. We only had to make one call to Dan who took care of it. Easy peasy. No hassles or haggles about responsibility or cost. Perfect. I've a few more impressive examples. So the more work we observed, the more confident we became in KBS. In my life "trust" is earned and hard to achieve in the contracting world. So, it is with pleasure to say KBS was trusted. We'd hire them again whenever we have a future need. Simply excellent!

Dan and his men were great they did a beautiful job on our kitchen and bathroom they were very…read moreconsiderate and took care in the remodeling Fantastic men to work with

Shannon, Mark, and the team did an excellent job remodeling our kitchen and bathrooms…read more I saw kitchen and bath depot mentioned on Reddit of all places and the moment I stepped in to the showroom, Shannon greeted us and answered all of my questions and was super friendly. They worked with us on the design so everything was exactly what we wanted and the project manager Mark was always available to answer questions when the guys were working on the house. We now have an amazing kitchen with lots of storage and a bathroom with the soaking tub I've always wanted! Overall we had a great experience with them and would use them again in the future.

Kitchen & Bath Depot just finished a major renovation of our kitchen (new cabinets, countertops,…read morebacksplash, ventilation and appliances). We can't be more thrilled. We had used KBD before on a simpler renovation (new master bath shower) and we were delighted with their work, so didn't hesitate to engage them for this far more elaborate project. Why are these guys such great remodelers? Let me list just a few of the reasons. * Completeness: Except for appliances, KBD displays and sources everything that is required. You aren't sent around to countless vendors to look at their wares and then be the middleman in negotiating appropriateness, availability, prices, etc. * Design assistance: You are offered as much or as little as you need. But be forewarned, Rich and Olga are likely to be much more familiar with design issues than you - so that when they make their suggestions, you will hit yourself on the side of the head and wonder why you didn't think of these issues or ideas yourself. * Craftsmanship: With remodeling, everything doesn't always exactly fit together. Walls are not perfectly plumb, corners not perfectly square, ceiling heights may be wavy and floors are not perfectly flat. Thus, craftsmanship is required to neatly mount cabinets and appliances to that they look seamless. KBD installers (who are direct employees, not subcontractors) all made the extra effort to ensure that everything (even stuff that we would never would have noticed) was done right and looked perfect. Thanks, Tony, Walter, Mark, Raphael and Steve. * Predictability: You are told what work and workers are coming next; everyone arrives on time; and other than for weekends (and two snow days) work is done every day. Our full kitchen remodel was completed in just four weeks - slightly faster than initially estimated. * Neatness: Drop clothes and dust shields were laid/affixed every day. And no day ended without a through clean-up of the job site. * Price: As noted by other commenters, KBD's prices, while not discount rates, are very fair for the extent and quality of work being done - and below some quotes that we received from other remodeling firms. Further, you are not nickel-and-dimed for extra costs from minor changes or challenges. * Peace of mind: Remodeling can be stressful. You worry that things will not be done right, that you are paying too much, or the final product will just not look good. Hire KBD and you can put those worries aside. The job will be done better than you will have imagined, it will look beautiful, and you will be happy to have made the decision to contract with KBD.

My husband and I had such an amazing experience with Mistival. Harvy was extremely helpful &…read moreresponsive and provided us a mockup of what our shower would look like when he gave us a quote, which many other companies charged separately for. He offered to pick out materials with us and was extremely knowledgeable about what materials, colors, design, etc. would fit best with our space. His crew is also amazing - they were nice, prompt, and cleaned up effectively after they left. Our shower renovation took about 1 week to complete and it was an easy process from start to finish.

Harvey and his team were great. I had a large bathroom renovation that went very well. Harvey has a…read morestrong eye on quality and made sure every detail was correct. The floor of the large shower was expertly laid. Very impressive.

Update : Just for the sake of getting rid of this project and move on with my other projects, a…read morevery small settlement was paid to me, and we agree to close the contract and release all other legal obligations . An explanation of why I was ignored for so long was not provided , but certainly heard enough of bragging about how those million dollar homeowners love them. One can only wonder what's the hidden message there. Below is my whole project experience. I hired this company because it was recommended to me by someone who had good experience with them. However I was extremely disappointed on the irresponsible actions from the contract workers after the remaining of the work trailed for more than a year. To be fair, the initial part of experience was what you can expect with any standard professional company, the crew was polite and clean after themselves. After sometime, things began to get worse. The corner counter top was cut completely off center, after repeatedly contact and request for correction, a correction was promised , however nothing happened after almost a year after numerous back and force via email, phone calls, etc . Instead of take initiative and fixing the issue, I was given a phone number, and was told to call the counter top company MYSELF and make appointments MYSELF. After many calls with a lady who clearly has communication issues and barely understand what I was saying, a guy from the counter top company came alone , with a pencil and piece of paper board. He had no idea what was the job is for, and cut the board in wrong angle again. I caught the mistake before he left my home and basically hand held him to draw correct lines on the board. I did his work, and he left, and was never heard again. Of course, after this November 2017 incidence, everything fell completely silent again. I was never contacted to have a follow up again, or even a check in "hey, have you got your new counter top yet ? " or " I have things ready for installation ". NOTHING. From November 2017 to JUNE 2018. Ironically, all the way till I left my initial YELP review. During the summer project period, the contract worker left without making the microwave function , one light switch was installed upside down, one was not installed, thought still got charged . It was stated in the contract that the paint was a certain model, however, worker showed up with a much lower grade and claimed it was the right one. Also the contractor left was two jars of the paint which should belong to me. And painted one wall with the wrong color. AFTER ONE YEAR OF THE PROJECT I'M STILL EXPECTING WORK TO BE COMPLETED --- Update - I have to pay another company to come in , and fix all the mistakes. Also the workers parked in the wrong spot while clearly been told not to. and caused $400 towing fee and still have not paid back to me.

Kitchen and Bath Concepts was the only company who was able to take care of our complicated shower…read morefloor problem. The management and the service people were wonderful. We were very pleased with their service. Project was delivered on time and budget. We highly recommend Kitchen and Bath Concepts to others!

We hired H&C for a total kitchen remodel and we are so thrilled with the results! This was by far…read morethe biggest home improvement project we had ever undertaken. We sought estimates from other contractors but we felt none of them measured up to H&C in terms of their professionalism, customer service, and attention to detail. They have a deep and talented team that was incredibly knowledgeable and responsive to all of our questions no matter how small or complex. Even from the very beginning, before we had finalized a design or signed a contract, Luis and his team's responsiveness and professionalism always made us feel as though we were a valued client. That continued throughout the entire process as we worked with them to develop a design that fit within our budget. Fabio was assigned as our project manager and we couldn't be more thankful for him! He was on top of every last detail and when we had two unforeseen issues come up during demolition, he was quick to provide us a thorough assessment of the issue, several options, and his professional recommendation. It was extremely evident that Fabio and his crew that were here every day were a strong team and it was reflected in their daily communications, their craftsmanship, and their meticulous attention to detail. We'll definitely recommend H&C to our friends and family for any remodeling projects. We're looking forward to enjoying our new kitchen for years to come!

I did not have a good experience at all with this company. First, they changed project managers on…read moreme just before they came out to do that work without explanation. When the work started, they moved at a glacier pace with erratic attendance. There were days they did not show up at all, other days they would show up unexpectedly at 7am, and leave at 10am. This was never communicated with me. Next, mistakes started happening. They painted the walls the wrong color. They put up the shower door on the wrong side. They also put up the window blind backwards so I couldn't reach or use the rod to open and close it. After the shower door went up backwards, the project manager fired the workers, but the had no one to finish the work. When they finally came back to fix the shower tiles wrecked when the door went up on the wrong side, they didn't align the replacement tile patterns with each other so the pattern is disjointed and doesn't line up at all. The project manager told me it's not supposed to line up!? After complaining about it 3 times, they finally offered to replace the tiles. But they stalled on ordering them and now it's out of stock. There are also other problems - the shower faucets are not properly secured to the shower walls, the vanity light is separating from the wall and the light switch fixture is also separating from the wall. The floor tile is irregular with grout lines sometimes thick in places, other times nonexistent. Currently, they are not returning my calls or texts. I've even reached out to the owner who came out and promised to fix everything, but commented that I was overly concerned with "small" details. Now he has not returned my calls or texts about when he will come to fix things. Maybe I am concerned with details but I'd think that is common when paying 20k to have a bathroom redone according to an approved plan. At the very least, I expected that shower tile patterns would match up and that things would be well grouted or secured in shower and on walls. This was my first renovation in my first home and I'm so disappointed in how it turned out and how I was treated by the team. Also, this 2 week project took 5 and 1/2 weeks to get to where it is now. Overall the project was done carelessly with no attention to detail and with no acceptance of their mistakes and no attempt to repair the problems identified. I see they have had good reviews in the past, but my project did not go well at all. I would definitely recommend choosing another company. When I first complained they asked me not to write a bad review and I said that along as everything was fixed we had a deal. Nothing has been fixed and they are not communicating with me. I know have to either pay another company more money to fix their mistakes or take legal action to resolve the simple issues that could be easily fixed. If detail and having a project done to your liking is important I would not recommend H&C at all.

Great service, product, and installation. The team had great communication, flexibility, and…read morearrived right on time.

Our initial experience was very positive, Kitchen and Bath Masters were attentive and patient and…read moreon the whole did a good job. We discovered an issue underneath the cabinets, visible with close observation.Our floor was uneven and their work left us with a gap underneath the cabinet visible from a distant front view. I should have seen it on completion of the work, unfortunately I didn't see it until I was deep cleaning six months later and noticed the issue. I contacted the company, they came looked at the issue acknowledged the problem told us they would email some solutions! I have yet to hear from them, I reached out via text again no response. A small issue we are still waiting for a response with a fix ,it's been about a month Today Kitchen and Bath fixed the above issue. The job looks complete and well done. Thank you Kitchen and Bath Masters.

We had a fantastic experience with Tile Center. We needed to redo our floors not for fun but for…read moreflood repair, so we weren't exactly going into all this in great spirits! From the start, Tile Center made this piece of our process easy and pleasant, and we love the outcome. As project manager, Joe was incredibly helpful and easy to communicate with. He came to our house very quickly after our initial outreach, returned later with grout samples, and walked us through options at the showroom. He always responded quickly to emails and texts. He helped us navigate tile shortages and advised us when we needed to order from a third party. Thomas, the installer, was also fantastic. His work is beautiful, and on top of that, he was just incredibly lovely to be around. He not only tolerated, but was awesomely kind to, our very loud and unhelpful dog! He also went above and beyond dealing with various issues that arose. James, who came on one of the days, was also great. On top of everything else, we really appreciated how both Joe and Thomas worked things out so that we could live in the house throughout the installation. That was really helpful as far as both hassle and the potential extra cost of lodging. We got porcelain wood-look tiles, and we really like the outcome (see picture). 100% recommend.

I received wonderful service, thanks to Franklin. I now have the bathroom of my dreamsread more

We had a great experience with our recent kitchen renovation. Selman assisted us expertly during…read morethe design phase, and Vitalie, Rodollfo, and the rest of the team did an excellent job with the execution. Everyone was committed to delivering a quality product, and the results more than met our expectations. We look forward to working with you again in a couple of years on our bathroom remodel.

Mariam, Vitali, and their team were amazing to work with on our master bathroom remodel. My husband…read moreand I had an idea of what we wanted and Mariam had great ideas with the design from the tiles, fixtures, vanity countertop, paint color, etc. Vitali and his team were professional and clean and LOVE our new bathroom! We get so much sunlight in there that our dogs lay in the sun too! We will definitely be using them for our future projects in our home!

After speaking with several companies, I chose to go with Industria. Their price was reasonable…read moreand Lucas was very knowledgeable. He was also very efficient in communicating with me about any questions I may have. The crew showed up on time, were very friendly and professional. The floor refinishing went very smoothly and they were able to help us decide on a color by staining a couple of areas on our floor and leaving it overnight. I never felt rushed. My entire first floor was done at the same time. The floor looks brand new! I'm so pleased with the color, the team, the finishing and the efficiency of the entire process.

Communication skills were poor. Late for every deadline, miscommunication with the company and…read morecontractors. It was affordable and started with professional invoice and design, everything but even the results were disappointing.

I have just replaced my old, laminated kitchen counter top with granite. I went to Cabinets &…read moreStone Direct for the new counter top based on a recommendation from my remodel contractor. I worked with Kam Wong from the store and am very pleased with the final product. I wanted my new counter top in a very short time frame and Kam was able to lean on the necessary people to get the granite fabricated and installed in less than a week. The new counter top looks beautiful and I really can not ask for more. Cabinets & Stone Direct's price was very reasonable, personnel very friendly and professional, I do not hesitate to recommend them and Kam Wong in particular.

From the owner: Welcome to Cabinets & Stone Direct. We offer a large…read moreselection of high quality solid wood cabinets and counter tops to choose from. Here at Cabinets & Stone, we are the manufacturer, importer, and distributor; which ensures that you can enjoy high quality cabinets and vanities at reasonable prices. Our company manufactures a variety of cabinets, from traditional to modern styles, featuring solid wood doors and plywood construction. Contact us today or visit our Beltsville, Maryland showroom and let our knowledgeable on-site designers answer any questions you may have. We also offer FREE in home consultations. There is no better place in the DC metropolitan areas for your kitchen and bath remodeling or new construction needs than Cabinets & Stone Direct.