1. ProSource of Columbia

0

Jessup, MD

ProSource of Columbia

4.9 (9 reviews)
Open • 8:00 am - 5:00 pm
Updated 1 month ago

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Response time

1 day

Response rate

100%

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VKB Kitchen & Bath - Hall Bath

VKB Kitchen & Bath

(85 reviews)

VKB completed a complete remodel of 3 of our bathrooms including the master bathroom. Overall, the…read morequality, workmanship, and attention to details were highly evident throughout the entire project. The project manager, Jason, was on site every 2-3 days to ensure the work was proceeding as discussed. He was easily reachable by phone during the entire project. VKB was able to place 2 teams on site which allowed the work to be completed in 4.5 weeks instead of 6-7 weeks which would have been normal. The team lead on site, Walter, was easy to talk to and was very knowledgeable on all aspects of the project (demolition, prep, electrical, plumbing, fixtures, paint, etc.). He has an excellent team of workers that rotated across the various tasks in each bathroom. My wife and I were very pleased at the finished results. Everything came together very nicely. We would highly recommend VKB for your bathroom remodeling. With that said, I offer a few suggestions for potential clients to consider. Customers should make sure they know exactly what they want to do. While change orders can be made after the project is started, it costs more than if the project scope was defined from the beginning. Also, I recommend looking at www.build.com to pre-select the fixtures that are needed prior to scheduling the meeting with the designer. Trying to select all the fixtures for the bathroom within 60-90 minutes in the showroom can be challenging.

In 2014, the previous owners of our home hired a company to renovate the fireplace, and VKB…read moreKitchens & Bath installed the fireplace as a subcontractor. We purchased the home in 2019. Following a devastating house fire that displaced our family, our homeowners insurance company informed us that its investigation determined that issues related to the fireplace installation were the cause of the fire. We were also informed by the fire investigator that the fireplace renovation had been completed without the required county permit. Had the proper permitting process been followed, the work may have been subject to county inspection before completion, potentially providing an opportunity for installation issues to be identified. The fire caused extensive damage to our home, which is expected to take approximately 12 months to rebuild. Beyond the financial impact, being displaced from our home and dealing with the aftermath has taken an enormous physical and emotional toll on our family. Based on our experience and the information provided to us following the fire, I cannot recommend this company. If you are considering a home renovation, I strongly encourage you to research everyone involved in the project, verify that all required permits are obtained, and confirm that required inspections are completed. A renovation should improve your home, not put your family's safety at risk or turn your life upside down for years.

Classic Granite & Marble - Kitchen

Classic Granite & Marble

(26 reviews)

This company is horrendous, they don't communicate and can't be trusted to execute anything other…read morethan perhaps a very straightforward project. I had selected a very specific piece of marble for my island countertop, and specified both verbally and in writing at least a dozen times that I wanted that particular piece with its unique veining. I paid quite a bit more than I was initially planning for counters because I fell in love with this specific slab - it was going to be the most unique and beautiful feature of the house and I felt that it was worth it. Despite EXTENSIVE communication from me and the designer (and multiple assurances that the desired section was being reserved), I found out a few days before scheduled installation that they had cut up that section to use elsewhere. After speaking to the manager Cindy, I got a corporate scripted apology and what sounds like questionable retroactive CYA-type nonsense about that section having a scratch that would have rendered it unusable. There was no scratch when I saw the marble in person, or in any of the photos that I took when I visited. Possible that it occurred later, but I was being reassured for WEEKS that the piece I wanted was reserved, and only found out it was gone days before the installation. I was crushed - I would NEVER recommend this place to anyone. In addition to this, they accidentally released my marble slabs back into inventory at one point (I only found out because I randomly went to visit, otherwise they could have been sold without me ever knowing). There's no communication between team members, the senior people work remotely and clearly couldn't care less. Do yourself a favor and purchase from a business that actually has functional lines of communication and can accommodate simple and straightforward requests.

CGM installed new countertops in our house. It was such a GREAT and uncomplicated process!…read more Meaghan walked us through all their slabs, and they had a ton to choose from! We ended up with a Cambria quartz that is ABSOLUTELY gorgeous! The installation also went perfect. Our island is fairly large so in order to get the entire slab in the house (in one piece) it required 4 installers. Also we kept our existing backsplash which required them to be extra careful in removing the old quartz and also required a little shimmying of the new quartz to fit it just right. It was a GREAT experience all around and I would highly recommend CGM!!

Carefree Kitchens

Carefree Kitchens

(6 reviews)

This place was by my job and I decided to pop in to see what they offered. I had already done my…read moreprice comparisons but thought stopping by one more place wouldn't hurt. He gave pretty comparable pricing and told me I could get a shipment within 3 days. All cabinets would come built and I would just need someone to install it. CON: Well, when I decided to order my cabinets, Bud was on vacation and the other guy couldn't take my order. Then the cabinets took longer than a 3-day delivery because of the day I ended up ordering it on. The cabinets also arrived late on delivery day. Bud told me there was traffic. The guys end up telling me it was because they were short staff. I love honesty....no need to lie. So, my contractors ended up waiting around for 3 hours...not fair to them. PRO: Bud tried to make it up to me. A couple of pieces did not come in and I ended up needing an additional filler that he did not charge me for. I also ended up having to order another filler and that came in a timely manner and I picked it up from their showroom. Overall good experience, just need to tighten up ordering and delivery.

Sadly we had a house fire and our entire house was lost. My wife and I spent months driving to…read moredifferent shops some upwards of fifty plus miles away looking for the perfect kitchen. Knowing that the kitchen is the center piece for all houses now, it was very important that we had the perfect one for us. We found that perfect kitchen at Carefree Kitchens. We set an appointment and decided the first seating with our sales person who helped us through the entire process. Then came and installed and the crew showed up the day written on the contract and we could not be happier with the results. I recommend 100% the work and care that they put into getting us through a most traumatic time.

ProSource of Columbia - flooring - Updated October 2026

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