Great selection of mid range- high end kitchen and bath hardware!…read more I was referred to this place from a contractor when I was obtaining quotes for my kitchen and bathroom projects. While I did not go with this contractor, I still visit the Somerville Showroom to get some ideas. Rob (sales associate) was VERY helpful. He answered all of my questions and got me the information I needed to determine whether or not it would work for my project. I never feel pressured (even I came almost at their closing time) to leave or buy anything. It was a great experience to go into a showroom and not feel like I have to buy anything. Even though most of the products are out of my price range, I always stop in anyways to get ideas and to at least plan on saving up for a project. The sales staff also offer some great advice on your project that will help save you time and money. Because this is a show room, you will have to place an order for anything if you want to purchase it.

Excellent service. Call for an appointment. Sales person was on time and provided excellent…read moredemonstration of available Faucets that we were there to buy.

It's winter as I share this review and more snow is forecasted in the coming weekend. I was…read moreunprepared the last storm that blew in a week ago in the region. Thankfully, I have wonderful neighbors who let me borrow their shovel to clear my driveway and sidewalk. I was driving through and decided to pit stop this local Ace to find my tools. They had ample supplies of shovels, scrapers, and snow melts. Unfortunately no shakers at this time and it's unknown if it will be restocked before the next snow event. I appreciate the friendly interaction and swift check out. Come by if you need tools or replenish for the season! I want to come back and check out the grills and garden gadgets next time.

Went to get a spare key for my motorcycle, went to the key section tried to find the right key. A…read moreworker was very rude and snobby trying not to help me. Said they don't make the type of key I need with an attitude that was not needed. Unhelpful and rude. Don't expect good customer service from this Ace.

The part I needed was in stock and I was able to pick it up and finish my refrigerator repair weeks…read morebefore I could have gotten someone to fix it. The counter associate was OK. Didn't seem to really like their job much. Maybe it was a bad day for them. Oh well, I will of course be back for parts if I need them.

You say you need an obscure part to get your dishwasher or washing machine or other appliance…read moreworking again without spending $100 to have a repair person come by when they get around to it? You say the guy at the big box store looked at the failed one you pulled out and just gave you a blank stare? You have reached the end of the Yellow Brick Road! The wizard behind the counter will glance at the part and be looking it up on his computer before you can even tell him what it is, and be back with it from the stockroom in two minutes, or have it sent the next day from their warehouse in Upper Marlboro. Sorry for mixing my media metaphors, but there's no Trouble with this Tribles.

Gambrills Equipment is phenomenal! I bought a brand-new Stihl chainsaw in Los Angeles (before…read moremoving back to the East Coast). As I couldn't get it started, I stopped by Gambrills Equipment. Without an appointment, Theo got my saw running in 15 minutes. Great service!!

Excellent service! Was looking for a Shindaiwa trimmer I couldn't seem to find anywhere, and these…read moreguys not only found me one but got it for me the next day! When I came to pick it up, they got me in and out quickly and professionally. Very happy with my trimmer and with Gambrills Equipment! If you are in the market for a piece of Shindaiwa, Echo, Stihl or Exmark equipment, check these guys out!

Hardest Ferguson to find but very diverse in stock. The guard tower deterred me from entering into…read morethe drive way at first but the GPS was correct. No guard at the tower so just drive right thru. One side of the building that you first drive up to is the dedicated fire sprinkler division. Drive around the back to the standard but large will call and warehouse. Has all the CPVC and PVC needs.

I have never in my life experienced such blatantly rude customer service as I did at Ferguson. I…read morewalked in, two employees were just standing there, neither one bothered to greet me or ask if I needed help. Finally after I stood there long enough waiting for their personal conversation to end I was met with "DO YOU NEED SOMETHING?" followed by an extremely annoyed stare. I told him what I needed and was directed to go stand in another area. The first employee talked to me like I was an idiot when he directed me stating "go over there and stand and when he says "next" tell them you need help" So fine, I did as I was told and was met by the plumbing grinch #2 who simply STARED at me until I finally folded and told him I needed help. It was the most awkward, uncomfortable exchange ever. Once I explained what I needed he asked me for the brand which I didn't know off the top of my head. He clearly didn't like this because I told they sell no universal parts and I should go Somewhere else to find my part. I was able to contact a family member who looked and gave me what I needed and proceeded back in to face the horrible staff. Once again I was greeted with straight up animosity. I told him what I needed and was immediately told "we don't have it, there's another store nearby" Well I did go to that store nearby who greeted me, helped me find what I needed, and didn't make me feel like I was a horrible person for simply walking into the store. I appreciate their referral to a friendly, more customer service oriented environment. I will NEVER set foot into Ferguson again. What a dreadful experience.

So far we have had an amazing experience with Regal as we begin our exterior renovation. Always…read morehelpful with matching paint colors, type of paint needed for different surfaces (stone, tile, wood), Benjamin Moore is top of the line and only needs one coat for superior coverage. Our contractors love the difference between BM and other paint brands that sometimes require two coats and are not able to match exterior paints with our color pallete. Will share before and after photos after the job is complete.

Excellent customer service. Staff helped break down options clearly and provided useful feedback.read more

This is a review for their color consultant, I believe her name was Diane but could be wrong?…read more Anyways, we all know how overwhelming choosing a paint color is and I had consulted her for multiple rooms in which she very knowledgeably and confidently walked me through all of my options and suggested some great ideas! Much nicer than walking into a home depot or any other store like that to just order something off the charts...

Walked out. The first time I went there I thought the employees weren't that friendly or helpful…read morebut thought I'd give them a second chance. I went back and was one of two customers in there and with three employees no one bothered to even say hello or ask me if I needed anything. I stood there at the counter and just waited, no response. One employee was walking around eating something and the other one sat on a stool and stared into space while the third worked on the register in front of me. I need paint but I'll go elsewhere.

The owner is very knowledgeable and helpful. She has great ideas and is happy to share.read more

This is one of the most delightful shops I've ever been in. The owner, Kris, was so very kind and…read morehelpful. She is so knowledgeable and is so willing to share that knowledge. I wouldn't buy paint any place else but there.