Great selection of mid range- high end kitchen and bath hardware!…read more I was referred to this place from a contractor when I was obtaining quotes for my kitchen and bathroom projects. While I did not go with this contractor, I still visit the Somerville Showroom to get some ideas. Rob (sales associate) was VERY helpful. He answered all of my questions and got me the information I needed to determine whether or not it would work for my project. I never feel pressured (even I came almost at their closing time) to leave or buy anything. It was a great experience to go into a showroom and not feel like I have to buy anything. Even though most of the products are out of my price range, I always stop in anyways to get ideas and to at least plan on saving up for a project. The sales staff also offer some great advice on your project that will help save you time and money. Because this is a show room, you will have to place an order for anything if you want to purchase it.

Excellent service. Call for an appointment. Sales person was on time and provided excellent…read moredemonstration of available Faucets that we were there to buy.

I ordered a set of Subzero and Wolfe kitchen appliances from Ferguson. Heather Watson also helped…read moreorder the products. The delivery & installation process is absolutely the worst possible. You would think the delivery would be free after you spend $25,000 on a refrigerator, stove and a wall oven; but it's not. Installation of Subzero and Wolfe appliances require precise and one of kind electrical plumbing rough-ins, which Fergurson does not communicate on the phone or early. So you are constantly email this lady who has 0 field experience. She becomes a human emailer of the spec sheets, which different trades can interpret sightly differently. To reconcile the difference by talking with trades, Subzero tech support, and Fergerson is a full time job. The after-sale support is email exclusive and absolutely time waster. Fergerson after-sale support obsoletely will not talk to you; they will only email you dumb things one like the spec sheet and ask you dumb questions on the email. Heather called me after I threatened to cancel the order; but she knows nothing about the fine installation detail, sometimes down to 1/16". She promised that a Subzero rep would call me the same day, nobody called me. So I called Subzero tech support. It takes about 24 full working hours to coordinate the installation of 4 appliances. I come from a engineering background, with 4 years of fix and flip experience. I have never spent so much time on appliance installation. If you buy subzero as a luxury product, and you also value time as the greatest luxury possible, then Fergueson is not for you. Fergerson will rob you of your time!

My wife and I just completed a major, 2 month, master bath renovation with the help of Ferguson…read more We purchased all of our faucets, hardware, custom cabinetry, and tub from the Annapolis showroom location with the help of two SPECTACULAR associate/designers. Heather Watson assisted in the selection of the right faucets, tub, diverters, and miscellaneous plumbing components to make it all work. Being in the contracting line of business I recognize that complex projects can require a significant amount of assistance to make sure they are done properly; Heather nailed it from every aspect from design, pricing, and working through last minute installation issues associated with a custom bath. Dawn Esposito assisted in taking our conceptual drawings of the vanity/cabinetry to a beautiful, yet functional setup that perfectly matched our design. Just as Heather did, Dawn took ownership of the project, worked with me to get exactly what I wanted and got it ready for release from the factory. During installation the few minor questions that surfaced were responded to immediately allowing installation to continue without delay. I would absolutely recommend Ferguson for anyone interested in bringing their dream renovation to life. This is the type of customer service that should be expected and required of all design/suppliers.

We sued About Kitchens and they have not paid us the money we were awarded in court. They spilled…read moreconcrete on our Berber carpet and hid it from us, so it hardened over the weekend. Then used a knife to remove it... which further destroyed it. They sent a drunk employee to install fixtures, who used a wrench and scratched our custom fixtures which we had waited 7 weeks to be produced. They mixed cement with a drill gun mixer in our bedroom, which coated everything in our bedroom with a thick layer of dust. They used two different color grouts for the tile in the shower. Zero management of employees. Do NOT use this company.

Matt, Dave, and team are all exceptional. Great design and overall fantastic renovation team. They…read moredid our entire 1st floor, kitchen included, in our house. They removed a low barring wall and made an open concept. Highly recommend as these guys understand both the design and construction side of the business. They are the complete package. Overall very happy!

Installation of our new refrigerator was excellent! The crew of Nick, Jolly, and Brandon called…read moreahead with an ETA and were on time. They took extreme care in removing the old refrigerator and bringing in the new one. They explained everything as they progressed with installing the new refrigerator. All three were extremely courteous and very professional. We were very pleased with how the entire process went.

I want to start with the good part of this story, because it matters: I called Bray & Scarff ahead…read moreof time to ask about a fridge, and I got Butch on the phone. He was fantastic -- walked me through exactly what dimensions and specs I needed so I could come in ready to buy. That kind of help over the phone is rare and I really appreciated it. I showed up about an hour later and asked for Butch. He was already helping another customer, which is completely understandable, so I told the man at the front desk I'd go look at fridges and that I was happy to have anyone available help me in the meantime -- no need to wait specifically for Butch. That front desk associate was unfriendly from the start, but I didn't think much of it. After a while, Butch came over to check on me and said I didn't need to wait for him specifically -- the other associate could help me instead. I explained that I actually had gone up to ask him already and been told everyone was busy, but Butch said that associate was in fact available and told me to go ask again. So I did. That's when things went downhill. The same front desk associate got visibly irritated -- clenching his fists, scowling, and launching into a whole thing about how busy the store was. I want to be fair here: it clearly was a busy day, and I would have had zero problem just waiting if that's what he'd said. What actually happened was his tone and body language turned aggressive fast, to the point that I started backing away from him while I ended the conversation. I told him I didn't like his attitude and that I'd take my business elsewhere, and I left. Butch actually called me afterward to apologize for what happened on the showroom floor. I give him real credit for that -- it was a thoughtful attempt to salvage a bad situation that he didn't create. But as a woman who was shopping alone, having an employee escalate to that point over a completely normal request left me shaken, and I wouldn't feel comfortable going back to that location. If you go, ask for Butch specifically -- but be aware that not everyone on that floor is going to treat you with basic respect.

I have just replaced my old, laminated kitchen counter top with granite. I went to Cabinets &…read moreStone Direct for the new counter top based on a recommendation from my remodel contractor. I worked with Kam Wong from the store and am very pleased with the final product. I wanted my new counter top in a very short time frame and Kam was able to lean on the necessary people to get the granite fabricated and installed in less than a week. The new counter top looks beautiful and I really can not ask for more. Cabinets & Stone Direct's price was very reasonable, personnel very friendly and professional, I do not hesitate to recommend them and Kam Wong in particular.

From the owner: Welcome to Cabinets & Stone Direct. We offer a large…read moreselection of high quality solid wood cabinets and counter tops to choose from. Here at Cabinets & Stone, we are the manufacturer, importer, and distributor; which ensures that you can enjoy high quality cabinets and vanities at reasonable prices. Our company manufactures a variety of cabinets, from traditional to modern styles, featuring solid wood doors and plywood construction. Contact us today or visit our Beltsville, Maryland showroom and let our knowledgeable on-site designers answer any questions you may have. We also offer FREE in home consultations. There is no better place in the DC metropolitan areas for your kitchen and bath remodeling or new construction needs than Cabinets & Stone Direct.

Amazing place. Everything a food truck or kitchen needs at unbearable prices. The ladies working…read morewere very helpful and did an amazing job. Always my go to when in DC.

I went looking for a huge salad bowl. The staff were friendly and attentive and helped me quickly…read morefind what I was looking for. I probably could have found the bowl for cheaper but I needed it right away and was happy to have several options to choose from.

Reico K & B was great!!!!…read more Jen Denham was our Service Representative and she was very professional and courteous during the course of our Master Bathroom remodel. I highly recommend Jen and the Reico Team for any Kitchen & Bath projects.

Helpful staff. Got exactly what I wanted - beautiful walnut butcher block countertop!read more

Walked in/walked around. A lot of staff but not one person even acknowledged my presence...not even…read morea quick, be right with you. Left after 10 minutes of being ignored Some of the products looked nice. But if that's how they treat a customer, I will make my purchase elsewhere.

I am absolutely in love with my new cabinets! When I first called them, I really didn't know…read moreEXACTLY what I wanted, I just new I wanted to fill an empty alcove with cabinets. The sales person that came out (Kate Gleason) was so knowledgeable and helpful! The next day, she sent me several different layouts and man, did she pull out all the stops! I was also trying to match a 20 year old cabinet finish for the existing cabinets, which I knew would be almost impossible. Well, I have to tell you....the design and finish was WAY more than I expected and I couldn't be happier!!!! They match PERFECTLY and the handles are the same too. They did an OUTSTANDING job and I highly recommend them to anyone looking to upgrade or add to their home.

We had high hopes for this business when we walked in for advice on our kitchen remodel. Stay away…read morefrom this business! They are only interested in money and not helping people design their dream kitchen. At first our conversation was going well, but once the topic turned to dollars and cents they were no longer interested in us. If you want a kitchen remodeling company in Annapolis you're better off going anywhere else!

It's common for people to write a review when they have their first contact with a company, but I…read morealways wonder if the product or service held up over time. In our case, we used Kitchen Encounters almost 10 years ago for a major kitchen redesign, so you're getting a more long-term view. First, I was surprised to find how helpful a designer could be. I knew what I wanted the kitchen to look like, but didn't know some of the tricks that have made the kitchen so useful over the years. Tracy introduced us to the concept of toe-kick drawers (THAT's where the broiler pan and the long barbeque tools were meant to live!) and pointed out that we should use trim strips around our small refrigerator so that if we wanted a larger one in the future, we could fit it in just by removing the trim. We've just bought that larger refrigerator and, thanks to Tracy, didn't have to destroy our kitchen to fit it in. Second, when we recently mentioned a problem we'd had over the years with one drawer, they sent Mike over - who quickly diagnosed and fixed the problem. Talk about standing by your products! I'd recommend Kitchen Encounters without reservation.

Bottom Line: Friendly staff and quality work…read more My husband and I wanted to replace three vanity tops with granite or quartz. After reading reviews on Yelp we decided to go to HB Marble & Granite. As other Yelpers noted, their showroom is not fancy which is fine by me because I don't really want to pay for a fancy schmancy showroom. Huseyin and his son (presumably) were very friendly and let me crawl around their remnants and slabs. When I visited HB Marble & Granite Huseyin was running the wet saw and stopped to help me. I liked that not only does he run his own business but he also has the knowledge to cut stone and willingness to get a little wet and dirty. Although I was hoping to possibly use a remnant for my project in the end I went with a new slab of quartz. The quartz got stuck in the port in New Jersey so my project ended up a little bit delayed but Huseyin was very apologetic and communicative on the issue. I know he was frustrated by the situation too but he did everything he could to get that slab to his shop. And when the slab did arrive, it immediately went on the table for cutting and my countertops were installed hours later! I really admire that Huseyin expedited my job as soon as he had the materials. I was very pleased with the installers. They were friendly and respective of my home. The workmanship was top notch. I've had granite and quartz installed on numerous occasions and I was really impressed with their work and how clean they kept the work area. Overall, my experience with this local, small business was great!

Perfect from start to finish. Huseyin was welcoming, knowable and efficient from the first call…read more The turnaround time was unbeatable and the quality of the product top class. He listened to my requirements and came up with a great option at a great price. The install team were clean and tidy and very respectful of my property. I give my highest recommendation to this company. Great job all round.