Excellent service. Call for an appointment. Sales person was on time and provided excellent…read moredemonstration of available Faucets that we were there to buy.

Okay, this just happened. About to begin kitchen remodeling and am gathering info on various…read morecabinet lines so am stopping in wherever I see a kitchen place to see what's on display. The door is locked and an "appointments only" sign is posted, but there's a salesperson in full view a few feet from the door. She appears to be alone in the shop. She's watching me while I dial the number posted on the door, which seems kind of odd. When she answers the phone I ask her if I can have a quick look inside to see what is on display. She starts reciting manufacturers names, but I am having trouble hearing her since I'm standing outside near loud traffic. I ask again if I can just step inside for a minute (I actually say "about 30 seconds") to have a quick browse. She reluctantly agrees that I can come in but only "for a couple of minutes" and proceeds to go off on a spiel about how I'll need to be working with a kitchen designer if I want to purchase her wares (um okay, I do have a designer, but why do I *have* to have one? Maybe I'm just a really good amateur?) at which point I say, "You know what, nvm, if it's this difficult to ask a simple question I don't imagine I want to do business with you anyway" AND SHE HANGS UP ON ME while she's still looking at me through the glass! Wow. Business must be good to literally turn potential clients away at the door! Definitely stay away from this one. Kitchen design places are plentiful. No one needs to go through a 3rd degree process just to walk through the front door. Insane.

I ordered a set of Subzero and Wolfe kitchen appliances from Ferguson. Heather Watson also helped…read moreorder the products. The delivery & installation process is absolutely the worst possible. You would think the delivery would be free after you spend $25,000 on a refrigerator, stove and a wall oven; but it's not. Installation of Subzero and Wolfe appliances require precise and one of kind electrical plumbing rough-ins, which Fergurson does not communicate on the phone or early. So you are constantly email this lady who has 0 field experience. She becomes a human emailer of the spec sheets, which different trades can interpret sightly differently. To reconcile the difference by talking with trades, Subzero tech support, and Fergerson is a full time job. The after-sale support is email exclusive and absolutely time waster. Fergerson after-sale support obsoletely will not talk to you; they will only email you dumb things one like the spec sheet and ask you dumb questions on the email. Heather called me after I threatened to cancel the order; but she knows nothing about the fine installation detail, sometimes down to 1/16". She promised that a Subzero rep would call me the same day, nobody called me. So I called Subzero tech support. It takes about 24 full working hours to coordinate the installation of 4 appliances. I come from a engineering background, with 4 years of fix and flip experience. I have never spent so much time on appliance installation. If you buy subzero as a luxury product, and you also value time as the greatest luxury possible, then Fergueson is not for you. Fergerson will rob you of your time!

My wife and I just completed a major, 2 month, master bath renovation with the help of Ferguson…read more We purchased all of our faucets, hardware, custom cabinetry, and tub from the Annapolis showroom location with the help of two SPECTACULAR associate/designers. Heather Watson assisted in the selection of the right faucets, tub, diverters, and miscellaneous plumbing components to make it all work. Being in the contracting line of business I recognize that complex projects can require a significant amount of assistance to make sure they are done properly; Heather nailed it from every aspect from design, pricing, and working through last minute installation issues associated with a custom bath. Dawn Esposito assisted in taking our conceptual drawings of the vanity/cabinetry to a beautiful, yet functional setup that perfectly matched our design. Just as Heather did, Dawn took ownership of the project, worked with me to get exactly what I wanted and got it ready for release from the factory. During installation the few minor questions that surfaced were responded to immediately allowing installation to continue without delay. I would absolutely recommend Ferguson for anyone interested in bringing their dream renovation to life. This is the type of customer service that should be expected and required of all design/suppliers.

We sued About Kitchens and they have not paid us the money we were awarded in court. They spilled…read moreconcrete on our Berber carpet and hid it from us, so it hardened over the weekend. Then used a knife to remove it... which further destroyed it. They sent a drunk employee to install fixtures, who used a wrench and scratched our custom fixtures which we had waited 7 weeks to be produced. They mixed cement with a drill gun mixer in our bedroom, which coated everything in our bedroom with a thick layer of dust. They used two different color grouts for the tile in the shower. Zero management of employees. Do NOT use this company.

Matt, Dave, and team are all exceptional. Great design and overall fantastic renovation team. They…read moredid our entire 1st floor, kitchen included, in our house. They removed a low barring wall and made an open concept. Highly recommend as these guys understand both the design and construction side of the business. They are the complete package. Overall very happy!

Kudos to Bray and Scarff .. they did the right thing and replaced the refrigerator. Mr. Oates, VP…read moreof Sales, was very concerned, kind, and made it right. Thank you so much. Happy camper again! SalesAbsolutely the worst experience after expecting the best. The customer service was a huge disappointment after having high hopes. I have never dreamed that this dealer (after hearing marvelous reviews from friends Virginia.) Delivery of our refrigerator was sub par .. they leaked water all over my floors after I suggested I place a pad down.. my bad. The door of the Whirlpool refrigerator had a huge dent in it. The plate at the bottom of the refrigerator was damaged. Replacement parts took three months .. really. After new door replaced by B&S the ice maker stopped working and the refrigerator side of the unit stopped working. Their resolution.. wait two weeks until we they could have their repairmen could come out.. ?? Really?? They scheduled independent certified Whirlpool contractor to come in five days .. yes five days no refrig .. he said the B&S repairman broke the control panel.. snd that he'd be back in a week. Our work was to take everything out of the freezer and refrig for 24 hours, unplug the refrig and let the frost build up drop out of the freezer into our floor. After two days with the most miserable customer service imaginable, we finally got service. I've requested s new unit. I'm thinking they are going to have a kid for that out and I'm not going to be happy. The Annapolis store is the absolute pits. Honestly!!!!

Would not recommend coming here at all. Needed a washer and dryer. Butch lied to me about delivery…read moredates that they would be delivered together. No call or anything that they were coming separate when I postponed the date to get them at the same time. Changed his story multiple times about he told me that but then said it was damaged. Did not give correct invoices with rebate codes. The first delivery crew was fine. The second was just one male who had no idea what and he was doing, could not get the whole washer hooked up, and hooked things up incorrectly 3 times. Was over a 2 hour process for it to be done wrong and he seemed to be under the influence. Had to call my plumber to get it properly installed.

I have just replaced my old, laminated kitchen counter top with granite. I went to Cabinets &…read moreStone Direct for the new counter top based on a recommendation from my remodel contractor. I worked with Kam Wong from the store and am very pleased with the final product. I wanted my new counter top in a very short time frame and Kam was able to lean on the necessary people to get the granite fabricated and installed in less than a week. The new counter top looks beautiful and I really can not ask for more. Cabinets & Stone Direct's price was very reasonable, personnel very friendly and professional, I do not hesitate to recommend them and Kam Wong in particular.

From the owner: Welcome to Cabinets & Stone Direct. We offer a large…read moreselection of high quality solid wood cabinets and counter tops to choose from. Here at Cabinets & Stone, we are the manufacturer, importer, and distributor; which ensures that you can enjoy high quality cabinets and vanities at reasonable prices. Our company manufactures a variety of cabinets, from traditional to modern styles, featuring solid wood doors and plywood construction. Contact us today or visit our Beltsville, Maryland showroom and let our knowledgeable on-site designers answer any questions you may have. We also offer FREE in home consultations. There is no better place in the DC metropolitan areas for your kitchen and bath remodeling or new construction needs than Cabinets & Stone Direct.

I went looking for a huge salad bowl. The staff were friendly and attentive and helped me quickly…read morefind what I was looking for. I probably could have found the bowl for cheaper but I needed it right away and was happy to have several options to choose from.

As the name would suggest this IS the best kitchen supply store you can visit. Its such a gem and…read morehas that rustic quality that is being erased in the rampant modern restaurant turnover that is overtaking Union Market. Run by a great family, this kitchen supply leans into the specificity of everything you could need in a kitchen. Not only supplying distinct tools, but that tool in all shapes, sizes, materials and so on to fit your culinary needs. A visit here would affordably stock any industrial kitchen or innovate a home kitchen up a culinary step. If you take cooking more seriously invest in these culinary grade pieces they have in their inventory and support small businesses! We would have never came across this store if if were not for the owner's son and their $2 lemonade stand! PS the lemonade is fresh, sweet, with just enough pulp to know that children made it! We enjoyed sipping it while perusing the store and this place WILL be revisited by me, so why not go and live out your kitchen fantasy?

Reico K & B was great!!!!…read more Jen Denham was our Service Representative and she was very professional and courteous during the course of our Master Bathroom remodel. I highly recommend Jen and the Reico Team for any Kitchen & Bath projects.

Helpful staff. Got exactly what I wanted - beautiful walnut butcher block countertop!read more

Walked in/walked around. A lot of staff but not one person even acknowledged my presence...not even…read morea quick, be right with you. Left after 10 minutes of being ignored Some of the products looked nice. But if that's how they treat a customer, I will make my purchase elsewhere.

I am absolutely in love with my new cabinets! When I first called them, I really didn't know…read moreEXACTLY what I wanted, I just new I wanted to fill an empty alcove with cabinets. The sales person that came out (Kate Gleason) was so knowledgeable and helpful! The next day, she sent me several different layouts and man, did she pull out all the stops! I was also trying to match a 20 year old cabinet finish for the existing cabinets, which I knew would be almost impossible. Well, I have to tell you....the design and finish was WAY more than I expected and I couldn't be happier!!!! They match PERFECTLY and the handles are the same too. They did an OUTSTANDING job and I highly recommend them to anyone looking to upgrade or add to their home.

Perfect from start to finish. Huseyin was welcoming, knowable and efficient from the first call…read more The turnaround time was unbeatable and the quality of the product top class. He listened to my requirements and came up with a great option at a great price. The install team were clean and tidy and very respectful of my property. I give my highest recommendation to this company. Great job all round.

Bottom Line: Friendly staff and quality work…read more My husband and I wanted to replace three vanity tops with granite or quartz. After reading reviews on Yelp we decided to go to HB Marble & Granite. As other Yelpers noted, their showroom is not fancy which is fine by me because I don't really want to pay for a fancy schmancy showroom. Huseyin and his son (presumably) were very friendly and let me crawl around their remnants and slabs. When I visited HB Marble & Granite Huseyin was running the wet saw and stopped to help me. I liked that not only does he run his own business but he also has the knowledge to cut stone and willingness to get a little wet and dirty. Although I was hoping to possibly use a remnant for my project in the end I went with a new slab of quartz. The quartz got stuck in the port in New Jersey so my project ended up a little bit delayed but Huseyin was very apologetic and communicative on the issue. I know he was frustrated by the situation too but he did everything he could to get that slab to his shop. And when the slab did arrive, it immediately went on the table for cutting and my countertops were installed hours later! I really admire that Huseyin expedited my job as soon as he had the materials. I was very pleased with the installers. They were friendly and respective of my home. The workmanship was top notch. I've had granite and quartz installed on numerous occasions and I was really impressed with their work and how clean they kept the work area. Overall, my experience with this local, small business was great!

I really like this garden center. I bought my tomato and pepper plants there. The customer service…read morewhen they ring you up is very friendly. Much better than visiting the big box hardware store places. Check them out.

The selection is only limited to outdoor plants so if you are aiming for indoor plants, no…read moreselection on those. They do have a ton of rocks for landscaping purposes though. It really depends on your needs, but for us, we were aiming for indoor plants. The parking lot is all rocks and it's off from the main road so it isn't hard to get in and out of the place. The price seems reasonable just not my cup of tea. There were a lot of people here on a Saturday picking up plants.