I ordered a set of Subzero and Wolfe kitchen appliances from Ferguson. Heather Watson also helped…read moreorder the products. The delivery & installation process is absolutely the worst possible. You would think the delivery would be free after you spend $25,000 on a refrigerator, stove and a wall oven; but it's not. Installation of Subzero and Wolfe appliances require precise and one of kind electrical plumbing rough-ins, which Fergurson does not communicate on the phone or early. So you are constantly email this lady who has 0 field experience. She becomes a human emailer of the spec sheets, which different trades can interpret sightly differently. To reconcile the difference by talking with trades, Subzero tech support, and Fergerson is a full time job. The after-sale support is email exclusive and absolutely time waster. Fergerson after-sale support obsoletely will not talk to you; they will only email you dumb things one like the spec sheet and ask you dumb questions on the email. Heather called me after I threatened to cancel the order; but she knows nothing about the fine installation detail, sometimes down to 1/16". She promised that a Subzero rep would call me the same day, nobody called me. So I called Subzero tech support. It takes about 24 full working hours to coordinate the installation of 4 appliances. I come from a engineering background, with 4 years of fix and flip experience. I have never spent so much time on appliance installation. If you buy subzero as a luxury product, and you also value time as the greatest luxury possible, then Fergueson is not for you. Fergerson will rob you of your time!

My wife and I just completed a major, 2 month, master bath renovation with the help of Ferguson…read more We purchased all of our faucets, hardware, custom cabinetry, and tub from the Annapolis showroom location with the help of two SPECTACULAR associate/designers. Heather Watson assisted in the selection of the right faucets, tub, diverters, and miscellaneous plumbing components to make it all work. Being in the contracting line of business I recognize that complex projects can require a significant amount of assistance to make sure they are done properly; Heather nailed it from every aspect from design, pricing, and working through last minute installation issues associated with a custom bath. Dawn Esposito assisted in taking our conceptual drawings of the vanity/cabinetry to a beautiful, yet functional setup that perfectly matched our design. Just as Heather did, Dawn took ownership of the project, worked with me to get exactly what I wanted and got it ready for release from the factory. During installation the few minor questions that surfaced were responded to immediately allowing installation to continue without delay. I would absolutely recommend Ferguson for anyone interested in bringing their dream renovation to life. This is the type of customer service that should be expected and required of all design/suppliers.

In the process of getting started on renovating a kitchen, I tried to get an appointment with a…read morecabinet company, and I found the sales person minimally responsive. I randomly googled "cabinets" in my area, and the first hit was USA Cabinet Store - Annapolis. I got a same-day appointment on a Saturday, and I met Ali and Taylor. Taylor was my designer, and I hit the jackpot working with her! Taylor has her degree in architectural design, and what started as an unimaginative project turned into a design that solved so many issues with previous lousy space design for a small '50s cottage. Taylor listened to my list of wants, and she provided several designs...never quite satisfied with her own work and adjusting little details to create a gorgeous new kitchen with lots of lovely cabinetry! I am beyond delighted with my cabinets, and the collaboration Ali and Taylor provided was worth every single penny I spent. There were NO supply chain delays, and what small issues I had with some glue and a damaged drawer were immediately remedied. Don't go anywhere else - you'll be really pleased with the quality and service!

Our cabinets look incredible! I turned my boring wire shelf pantry into an amazing Pantry that…read morematched my kitchen! Ali and his team were great to work with, from start to finish! I highly recommend USA Cabinet Store in Annapolis if you need cabinet!

Walked in/walked around. A lot of staff but not one person even acknowledged my presence...not even…read morea quick, be right with you. Left after 10 minutes of being ignored Some of the products looked nice. But if that's how they treat a customer, I will make my purchase elsewhere.

I am absolutely in love with my new cabinets! When I first called them, I really didn't know…read moreEXACTLY what I wanted, I just new I wanted to fill an empty alcove with cabinets. The sales person that came out (Kate Gleason) was so knowledgeable and helpful! The next day, she sent me several different layouts and man, did she pull out all the stops! I was also trying to match a 20 year old cabinet finish for the existing cabinets, which I knew would be almost impossible. Well, I have to tell you....the design and finish was WAY more than I expected and I couldn't be happier!!!! They match PERFECTLY and the handles are the same too. They did an OUTSTANDING job and I highly recommend them to anyone looking to upgrade or add to their home.

Great selection of mid range- high end kitchen and bath hardware!…read more I was referred to this place from a contractor when I was obtaining quotes for my kitchen and bathroom projects. While I did not go with this contractor, I still visit the Somerville Showroom to get some ideas. Rob (sales associate) was VERY helpful. He answered all of my questions and got me the information I needed to determine whether or not it would work for my project. I never feel pressured (even I came almost at their closing time) to leave or buy anything. It was a great experience to go into a showroom and not feel like I have to buy anything. Even though most of the products are out of my price range, I always stop in anyways to get ideas and to at least plan on saving up for a project. The sales staff also offer some great advice on your project that will help save you time and money. Because this is a show room, you will have to place an order for anything if you want to purchase it.

Excellent service. Call for an appointment. Sales person was on time and provided excellent…read moredemonstration of available Faucets that we were there to buy.

From the moment we contracted AKD to renovate our 1970s kitchen, we were pleased with their…read moreknowledge, attention to detail, and patience, as they walked us through every aspect of the design. Their recommendations and insights helped tremendously through the cabinet, tile, and countertop selection process. The construction team was meticulous in keeping everything clean and orderly throughout the project. The work started and ended on the promised dates, with no cost overruns. We now have a beautiful kitchen to entertain our family and friends! We couldn't be happier with our kitchen, and highly recommend AKD. Dave and Crystal

Duane, Morgan, Lewis, Finn were amazing from start to finish. They made a large remodel easy! They…read moreare honest, hardworking, professional and overall great people! They demand perfection in their job and they accomplish it! Highly recommend!

This place was by my job and I decided to pop in to see what they offered. I had already done my…read moreprice comparisons but thought stopping by one more place wouldn't hurt. He gave pretty comparable pricing and told me I could get a shipment within 3 days. All cabinets would come built and I would just need someone to install it. CON: Well, when I decided to order my cabinets, Bud was on vacation and the other guy couldn't take my order. Then the cabinets took longer than a 3-day delivery because of the day I ended up ordering it on. The cabinets also arrived late on delivery day. Bud told me there was traffic. The guys end up telling me it was because they were short staff. I love honesty....no need to lie. So, my contractors ended up waiting around for 3 hours...not fair to them. PRO: Bud tried to make it up to me. A couple of pieces did not come in and I ended up needing an additional filler that he did not charge me for. I also ended up having to order another filler and that came in a timely manner and I picked it up from their showroom. Overall good experience, just need to tighten up ordering and delivery.

Sadly we had a house fire and our entire house was lost. My wife and I spent months driving to…read moredifferent shops some upwards of fifty plus miles away looking for the perfect kitchen. Knowing that the kitchen is the center piece for all houses now, it was very important that we had the perfect one for us. We found that perfect kitchen at Carefree Kitchens. We set an appointment and decided the first seating with our sales person who helped us through the entire process. Then came and installed and the crew showed up the day written on the contract and we could not be happier with the results. I recommend 100% the work and care that they put into getting us through a most traumatic time.

Blue Bay Construction built my deck and it is AMAZING! It is fit to the HOA standards and looks…read moregreat. It was built very quickly and the workmanship is top notch. You won't be disappointed! We will definitely use them for any future projects on our home.

From the owner: If you're in Annapolis, Bowie, Severna Park, Crofton, Severna, Pasadena, Millersville, or other…read moreneighboring areas in Maryland and are on the lookout for top quality residential remodeling services at very reasonable costs - you couldn't have come to a better place! Blue Bay Construction is a locally owned and operated, customer-centric residential contracting company dedicated to providing top-notch residential construction services at honest fair prices. With close to three decades of tried, tested, and proven excellence and unmatched reliability in delivering exceptional bathroom remodels, kitchen remodels, home additions, and other home improvement services, Blue Bay Construction has built a solid reputation as the premier residential renovation specialist preferred by homeowners, real estate professionals, and other clients who want superior value for their money.

We hired Cardigan to completely remodel our owner's bathroom. We first met with the owner, Jim, in…read moreNovember last year with the intent of just getting a price and ultimately hired them to begin work in December to be completed by Christmas. The thing I remember most about that first meeting was the personalized board they had up welcoming me and my spouse (Mr. and Mrs. D) - a really nice touch, albeit slightly incorrect as I was there with my husband, and when we went back to pick out selections they had updated it to be somewhat more accurate (The D. Family). Jim, the owner, was straightforward when we spoke with him and offered a competitive price compared to the other estimates we received. After we accepted the contract, Jim's sister and the company designer, Kim, was particularly patient with us as we spent upwards of two hours picking out the various components for the new bathroom, successfully finding solutions to mediate style disagreements between me and my husband. Overall, we were both very happy with our selections and excited for the new bathroom to be complete. The workers were excellent and displayed great professionalism during the remodel. The work began in early December, but was stalled a little bit due to the cabinet and vanity not arriving in time. The bathroom was functional, though not finished, before the desired Christmas date. It has been three weeks since the job completed and we have been satisfied so far with the bathroom. With the work, there were two (both immediately fixed) problems that stood out: First, the new toilet was installed slightly at an angle. We emailed Cardigan of the problem. When they came out the next time to continue working on the bathroom, the worker immediately saw the toilet was not level, apologized that he didn't catch it when he installed it, and made the toilet level to the floor. Second, when we started using the shower a week after installation, the shower was draining extremely slowly. Again, I emailed and called regarding this issue, and they fixed it that day despite Jim attending a funeral that morning. One of the workers came by that evening with a snake and fixed the problem. I was extremely impressed at their responsiveness. Overall, I am giving five stars due to the personalization, work quality, responsiveness, professionalism of the workers, and our happiness with the final result. When we finally move on to remodeling our kitchen in a few years, we will definitely be looking at Cardigan. The attached pictures include a picture of the shower before the bathroom was painted, and a picture of the other side of the bathroom after all of the work was completed.

Bowie, Md. Cardigan installed a new toilet. Once they installed, it was crooked, so they had to…read morereposition. Unfortunately, soon after the toilet began leaking into my basement, luckily I caught it before it ruined my carpet, but it ruined the ceiling and they had to patch the ceiling. Unfortunately they never returned to finish smoothing out the ceiling or painting the area :( Will not use them again.

They did a great job with our kitchen design project! I highly recommend Johnson Lumber for your…read morekitchen remodeling cabinets and design.

From the owner: Build your dream kitchenread more