Sadly we had a house fire and our entire house was lost. My wife and I spent months driving to…read moredifferent shops some upwards of fifty plus miles away looking for the perfect kitchen. Knowing that the kitchen is the center piece for all houses now, it was very important that we had the perfect one for us. We found that perfect kitchen at Carefree Kitchens. We set an appointment and decided the first seating with our sales person who helped us through the entire process. Then came and installed and the crew showed up the day written on the contract and we could not be happier with the results. I recommend 100% the work and care that they put into getting us through a most traumatic time.

This place was by my job and I decided to pop in to see what they offered. I had already done my…read moreprice comparisons but thought stopping by one more place wouldn't hurt. He gave pretty comparable pricing and told me I could get a shipment within 3 days. All cabinets would come built and I would just need someone to install it. CON: Well, when I decided to order my cabinets, Bud was on vacation and the other guy couldn't take my order. Then the cabinets took longer than a 3-day delivery because of the day I ended up ordering it on. The cabinets also arrived late on delivery day. Bud told me there was traffic. The guys end up telling me it was because they were short staff. I love honesty....no need to lie. So, my contractors ended up waiting around for 3 hours...not fair to them. PRO: Bud tried to make it up to me. A couple of pieces did not come in and I ended up needing an additional filler that he did not charge me for. I also ended up having to order another filler and that came in a timely manner and I picked it up from their showroom. Overall good experience, just need to tighten up ordering and delivery.

Note that this is not a retail location and they cannot assist you with traditional customer…read moreservice.

Mrs. Gladys has the best customer service. A beautiful face with a positive professional…read morepersonality and a welcoming attitude as soon as you walk through the door. What a great asset to Crate and Barrel. Good customer service is almost nonexistent these days!! Warehouse guys were also pleasant and efficient.

I am very satisfied with the service I received at United cabinets. Every cabinet company has a 3…read moreweek lead time they get all stock cabinets in 8 days flat. Alex and Matt are my goto guys for and renovation needs.

Once I moved my new apartment me and my wife always hated our kitchen. It was like full garbage and…read moresmelled really bad. I didn't even want to grab a cup of water to drink, we always went out to eat and we ended up spending so much money at restaurants and bars. Then I met with these guys and their offer was impossible to reject. They really did a great job and our kitchen is like a heaven to me. We always hang in our kitchen and invite our friends to eat and have a party. I never expect that much professional and good work by any construction company or worker but they proved to me that I was wrong. Now we are saving money to renovate our bathroom. I'll also share my experience once I'm ready for my bathroom update. Thank you guys for all the work you've done. Highly recommend to anyone that hates their kitchen :)

We just completed a major renovation on a home we recently purchased and we worked with ProSource…read moreto supply the materials and do the kitchen design. The owner, Andy Miller, is great to work with. Their showroom has a very well curated selection of materials, we were able to select everything, except countertops, from ProSource. They were on top of the deliveries, had great options for us, and Emily Fujii designed what is the nicest kitchen we have ever had (and we are old!).

I had the best experience dealing with ProSource of Columbia!…read more I've been looking for this particular tile for weeks now to remodel my master bathroom. It had to be the same one, nothing similar. I've called around a million and one companies looking for it to no avail. Either that or they would have to ship it to me, and shipping cost more than the damn tile. I came across ProSource on Yelp and spoke with Jensen Weh who was a huge help from beginning to end. While ProSource didn't physically have this tile, Jensen ordered the time for me from his distributor and I was able to pick it up. All in the same week! Would definitely re-use this company and recommend.

They did a great job with our kitchen design project! I highly recommend Johnson Lumber for your…read morekitchen remodeling cabinets and design.

From the owner: Build your dream kitchenread more

Sam (salesperson) is manipulative, a scammer and a liar. I…read morecontracted for granite countertops. The first negotiation went fine. The person who came out and measured told me that I didn't need supports for an additional extention of about 2". in the office Sam said I had to have two supports and they were $500 a piece. I didn't need them and that was a terribly inflated price. Then came the addition of a plumber. I think this should have been covered under the install. I paid him $600 to have a licensed plumber come and unhook sink and stove and then return and turn them back on later in the day. The plumber didn't show up to unhook sink and stove. So the installers had to do that. They weren't happy with that responsibility. A little while later Sam, the scammer showed up. He came to get payment for the plumber- in CASH! When he saw that I had a gas stove, he said "That's not plumbing, you should have told me." I said "of course it is, and you do installs, it was your job to ask." I said, "Since he didn't show up to unhook, I'll only pay you half." He said "Oh no, you are paying me for the job and they did it.". Then he said "Because it's a gas stove, it's $700." I said then just leave it and cancel the plumber. I don't care if it takes weeks before I can get a plumber to hook it back up. I am so done with you. A little while later he said "How about $650." All I wanted was him gone at that point. I finally agreed to get it over with. As the installers were leaving I told them I hoped they would get payment for stove and sink. They said they wouldn't. Sam is not a good person. I would not recommend him at all. Buyer beware!

I stopped by United Granite for a quote on a countertop for my kitchen renovation. I didn't select…read morethis company to install the Quartz countertop I wanted. But I had a great experience with Hien Tran, a design consultant. He walked me through the store to view the Calacatta Bravo and Calacatta Miraggio. I was initially interested in the Calacatta Luccia, a higher price point. I showed Hien the backsplash I wanted and he suggested the Calacatta Bravo and Calacatta Miraggio these designs would not clash with my backsplash. Hien gave me a quote and a sample piece of the backsplash at no charge. He gave me the estimated installation time which was about 3 - 10 business days. I ended up selecting another vendor because United Granite's prices were $300 more expensive. Again, I had a great experience and wanted to share. I think United Granite should offer quotes online, most vendors I checked offered that service. That way you don't waste anyone's time if their prices were not in my budget.

Had my cat, Luna, groomed here (short hair bath). It was great. She was handled with care and is…read morenow a happy clean cat. Hard to find cat groomers that are highly rated, so I'll be coming back to Bri for sure.

I wanted to share my recent experience in hopes it helps improve communication and client…read moreexperience going forward. When booking online, the system prompts you to enter your card information immediately after selecting an appointment. Typically, this step indicates that a deposit will be processed, but that wasn't clearly communicated at the time of booking. When a team member later called to confirm my appointment, I mentioned that I had already entered my card information during the booking process. There was no follow-up from the team to clarify whether the deposit had been received, and since no additional communication was sent, I reasonably assumed everything was confirmed. However, I received a text message at 5:40 p.m. on 10/10/25 -- about 20 minutes before closing -- stating that my appointment scheduled for 11:00 a.m. on 10/11/25 had been canceled. I immediately called and texted but didn't receive a response until the next morning when the business reopened, at which point the appointment was already canceled. Given that appointments here are often booked weeks, if not months, in advance, it's extremely difficult to pivot or make alternate arrangements on such short notice. The lack of follow-up and the last-minute cancellation were disappointing, especially considering the time and planning it takes to secure a spot. I'm sharing this feedback constructively, as I understand things happen, but clearer communication and more proactive customer service would go a long way toward improving the overall experience.

This contracting company actually has several locations in the DC area. They are all run by the…read moresame corporation. The one I used is in Alexandria, off Edsal Rd. They seem nice, the interior designer is top notch.. however after signing the contract(30 pages mostly covering thier @ss) and paying them 8,000 dollars they have yet to start on the date they quoted me. I know there are issues with ordering the cabnets and having all on hand.. the start date on the contract has come and gone. They also lack communications with the customer by the project manager. Aparently they lost my project in thier project managment software until I called ans asked why they failed to show up on the date they gave me after several consultations and two site inspection with the project manager. My recomendation might change but so far, I am underwhelmed, and a bit concerned on this company doing a job I have paid TOP DOLLAR for.

Amazing Bath & Body Works location! I had placed an an online order for free in-store pick up, and…read morewhen I came to come pick up my order, I realized that one of the candles I had bought on sale was canceled from the order because it was no longer available. The staff personally helped me pick out a replacement candle so I could get another candle at the deal price even though the deal had ended. I had two employees following me around the store, showing me a different candles and scents, and helping me figure one out. I literally felt like I had princess treatment at this Bath and Body Works they knew I was in a rush, because I had come here in between meetings during my workday, and they helped me get in and out in record time - even in a mall location! 10/10! Everyone was so friendly and I loved that they had my back! The store was so clean and well organized too!

BOGO free candles always brings me in! They do have a rewards program, but I was never really…read morefeeling that. I guess the customers have spoken because they still have the program, but I was sent some coupons to use in the mail, which I know I'm not the only one that was surprised and pleased by this "gift"! With this coupon, I was able to get six candles, of which 3 were BOGO free AND I had a 20% off coupon (along with a free body care $9.95 and under product)! Savings CHA-CHING! The total cost of my purchase with the coupon was around $10.69 a candle (the reg. price is $26.95, which seems to increase each year) Thanks B&BW for the coupons! For me all in all, a great store to stock up on body care and candles when the sale is good!