Omar really seems to take a lot of pride in his business . Gotta love how he stays Eco friendly too. He doesn't mind if your place smells like a marijuana farm or if the place just so happens to be a nudist colony. Long story, you'd have to be there to see how the two go together. They do there job and maintain professionalism. Prices are good and the crew does a thorough job. You should call junk General if you need your junk Hauled. I'll bet they can handle the job and with great timing too. read more

Prior to moving out of our old place, my wife and I decided that we needed to rent a dumpster. The plan was to get rid of a bunch of "oh I'll use that eventually" stuff, as we all know how that really ends up. There were a couple positives, so I think it's fair to highlight them. I was upgraded from a 10 yard, to an 18 yard dumpster free of charge. This ended up being the correct size for the job we had, so I am pretty grateful for that. Likewise, the lady who answered the phone happily picked up after hours, and was always somewhat pleasant. I book the appointment for a 7:50 (I don't remember the exact time) time-slot, and receive my confirmation email stating I should be there fifteen minutes prior to the appointment. This is where things get... not great. I get to the old house at 7:20, and wait until 7:50 eagerly awaiting my dumpster. I am there well before the 15 minute grace period, and continue waiting. 7:35 rolls around, and nobody is there. Then 7:50, followed by 8:05. At this point, I call JunkGeneral to see what's up. The same lady answers the phone, puts me on hold, and let's me know someone will be to the location in fifteen minutes. We are already twenty minutes past the appointment time, and here I am waiting. At this point I will be missing my 8:34 bullet Caltrain, which means I will be missing at the minimum an hour of work. Around 8:50, the truck pulls up and delivers the dumpster. I then go about my merry way and continue doing dumpster things until it is ultimately picked back up a week later. Reading a couple other reviews, it seems like this isn't a terribly unique scenario. read more

There are better choices for this kind of service. I have used these guys once and had them quote several times. When I used them, they quoted a price after seeing all the material to be hauled and AFTER loading it said it would cost an extra 50% because it was heavy. It was ridiculous but Omar was well practiced in this story. And they were late. In another instance where I asked them to quote, Omar showed up hours late and said they had gone to the wrong city (he said he went to South SF but showed up in like 10 minutes after that so I imagine he was just making excuses). In that case his quote was really high -- I suspect he realized that the "it is heavy" line wouldn't work a second time and didn't bother to low ball the bid. You might use these guys to get a low bid but hire someone else -- there are plenty of highly rated haulers here on Yelp, I have used a number of them in the Redwood City area and they are all a better choice than "the general". read more

These guys did a fantastic job! Omar and his crew came out and got right to work on our back yard which had been paved over by the previous owners. They were in and out in a little over three hours! Didn't leave a trace behind. Punctual, effective, and reasonably priced. I highly recommend! read more

JunkGeneral - Before - Movers Near Me - Redwood City, California

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I called them not knowing anything beforehand and found them to be very responsive, fast-working, and thorough. I had a basement full of junk to get rid of and they effiiiciently hauled it all away. The price was very reasonable too. read more

These guys rocked they came in and took out two dumpsters of debris off my property. These guys did the job so fast I was so impressed What they did in 1 day would have taking me weeks. Thanks guys. read more

I'm caring for my elderly mother, who has accumulated an overwhelming amount of junk. I needed to clear out the carport which was filled from top to bottom, side to side with so much rubbish, that I thought I was going to lose my mind, until Junk General came to help. Thanks to Richard, a wonderful Junk General team member; I was able to remove everything from the carport with peace of mind. Not only was he extremely kind and understanding, Richard also assured me that what needed to be trashed, would be disposed of responsibly, and what needed to be recycled would be handled appropriately. On top of all of that, Richard assured me that care would be taken with items that were suitable for donation, and that he would make sure that those items go to the appropriate donation facilities. Junk General is now my one stop shop for compassionate, conscientious and efficient, hassle-free removal of junk, and worry-free uncluttering of my life. I highly recommend the services of Junk General. read more

I am very disappointed in Junk General. They left me hanging. We scheduled a pickup and were given a 9-11am time frame. I asked if they could come closer to 9 and was told yes. Called them at 10:30 to find out they 'should be there by 11'. Received a call at 12:30 saying they couldn't find the place - they didn't even have the correct city in the work order. Told them where to go and where to park (I wasn't going to be there but the building manager was) - I waited to hear back on the final cost for the job and to give them the go ahead and then... I NEVER HEARD BACK after that! Called Omar 5 times over the next 48 hours only to not have my calls returned. It's not a good business practice when you can't even return a phone call. I honestly don't know what happened but I know I was left hanging and thank goodness Junk King could come within the hour of calling them and took the stuff away for me. read more

Scheduled a delivery for a self-service dumpster. Received an appointment verification, an appointment scheduled, AND an appointment reminder! Wow! I'm definitely getting that dumpster! Alas, they never showed with a dumpster, never called to say they would be late, never called to say they couldn't make it, never returned any of my calls or emails, NADA. Don't waste your time with a company that doesn't care about customer service. Use someone else! There are plenty of others! read more

If you want prompt, courteous, helpful service, and with a discount for making your appointment online, then Junk General is the best! We have been very pleased with the services of Junk General for 2 large and messy hauls. Ramon and Sebastian came to our house right on time after calling ahead to let us know their arrival time. They reviewed what we needed to have hauled away, gave us a very reasonable price with the discount, worked quickly and efficiently, and even swept up the driveway before leaving. They are really nice guys and very respectful. We highly recommend them! read more

Omar who answered my call had great customer service skills. The guys who came to pick up my stuff were quick, efficient and courteous. They were true to their word and scheduled me for same day service when I called in the early afternoon. They arrived within the window of time they had promised. I got a really competitive price, as well. I will definitely use them again and will refer my friends. read more

I made an appointment with Junk General for a 4pm to 6pm time slot. At 5:30 I called them to confirm that they'd be at my house in a few minutes. They said they were running late at the last place and they might not make it to my house. I said that I had specifically come home to wait for them and that I would appreciate it if they would try to come that evening even if they were a bit late. They said they'd call me back. I waited and waited and finally called them. The call went to their message machine with a message saying that their voice mailbox was full. They never called me back and I haven't heard from them since. They've definitely lost my business. read more