Visited this location earlier today around 2:30pm wanting something cold to drink on this hot day. When I entered the establishment, no employees were present at the registers, they were in the back probably cleaning or something. I waited for about 4-5 minutes until one employee noticed I had been waiting to be helped. She was extremely apologetic and felt bad that I had been waiting so long! She kindly upgraded my drink to a larger size free of charge to make up for the inconvenience. THAT is good customer service and her kindness made my day. I will return to this location because of her! read more

Very disappointed that they made my green drinks so watery and flavorless! I should've taken him back and got my money!

Never been here before and decided to try it out. The acai bowls are delicious! Wow where have they been all my life lol. They are pretty low on calories (I calorie count my meals) and a healthy alternative lunch compared to a burger or fried foods. Many vegan choices as well. Will be back for sure. read more

I was there today at 4:50 pm and a bunch of girls from softball team where at front of me. The teenage girl worker gave all their drinks except the last 3 girls. Since she forgot to charge them and she was in hurry to shutdown, they all got their free drinks. When it turn to my turn, she refused to serve me because she told me the store is closed. She made me to wait over 10 minutes without any warning that the this story is going to be closed. The customer service at this location is terrible. when a customer is inside the store, the employee cannot let the customer go because she is in a rush to leave the job and that's not acceptable read more

Don't waste your time here, drive to the one in Montclair. The staff is slow, and unkempt. The service sucks, and it always takes forever

Either the people giving low star reviews are being rude themselves or just got some bad employees that I had yet to see. I've been here plenty of times and the manager is so rad. He gave my bf and I a bunch of coupons and some sweet deals. I think the general thing is, if you're a friendly person, I think the employees will also be more amped up to make you a great treat. I've had nothing but good experiences every time I went there and I've seen a lot of different employees. All of them are awesome. Keep it up guys! read more

I came here this morning before work. I got the pitaya smoothie with an energy boost, it taste really good I actually really like it. But the service here sucks. I came in there was only two people in front of me and it took forever just to take my order to remind you I'm in a rush for work. On top of that she didn't give me my change I had to use the coupon to get one smoothie for free so it was a bow go and I also tipped a dollar so overall my total was about six something I gave her seven and I would think she would at least give me the change back I know it's just loose change but still that was kind of rude worse juice it up I've been to read more

Smoothies were good and definitely refreshing. Haven't had juice it up in a long time and it definitely was refreshing since.today was pretty hot. Thank you! read more

Worst juice it up! Whoever the skater kid was on 6-1-16 in the a.m Is a little punk. He used the same gloves handling money to handle the fruit .., I asked him to change gloves.. I was being cool about it and he coped a huge attitude... Unbelievable!! I will never go back ! read more

Slowest service ever. I am writing this review as I stand here. I have been standing for 20 minutes. This is a joke for a business. I still Haven't gotten my order taken. Workers have no sense of urgency. Taking their sweet ass time......whoever manages this place needs to step up and make a change. No wonder you have 3 consecutive 1 star reviews. Cashier lady needs to smile. read more

I don't leave a ton of reviews, in general, but had to leave one for Juice it Up in Upland! The drink I received was incredibly good, refreshing, and quickly made. I try to eat healthy as much as I can so was not sure which drink fit my goals. Natalie helped me and was very good at asking the right questions to determine the right drink. After answering her questions I went with her suggestion. It was perfect!! Very refreshing and filled my protein needs. I will definitely return when I need a mid afternoon snack. Store was clean and there were a few other people in there while I was ordering and both team members were not ignoring any of us. Really a good experience!! read more

today I decided to go to Juice It Up instead of getting coffee. I informed the young lady, Natalie that it was my first time to the establishment. I asked for suggestions. she told me about the banana smoothie, she said it's like a banana milk shake. She then told me about their green drink, spinach. Kale and pineapple, I think. She also went over a few others. I went with the Strawberry smoothie. It was wonderful. I just want to say "Thank You Natalie" for your kindness and patience with a Juice it up newbie. I definitely will be back to try the others. read more

leave a review if you like the our service happy-workers -natalie -caitlyn did and excellent job. of service. thank you.10.4 read more

Second "juice it up" in two days that have issues. Clearly this place is called "juice it up" yesterday Victoria gardens stated juice machine isn't working. And push on a smoothie. Then today I come to this location to get a raw juice like I've wanted and same thing here. Rep at 530pm states to me juicer isn't working and to get a smoothie instead. Clearly I wanted to order Raw juice and if "juice it up" doesn't want to sell it or reps don't want to make it then I guess everyone shouldn't go to "juice it up" for raw juice and just a suggestion take raw juice off menu if you guys are never going to make it. Clearly the juice isn't work the squeeze going to any "juice it up" stores for raw juices. Management should fix this issue or reps. Or just don't sell juice at "juice it up" not please at all with services. Hope you guys improve on your services Guess buying a machine to make juice just to replace going to "juice it up" will be the way to do it for myself and any customers that want raw juice. Having cancer and needing raw green juices and willing to pay to buy it daily isn't good enough for "Juice it up" shops or reps Thanks for not making this unpleasant to try and spend money with you guys read more

Fast, friendly, and has a great selection of muffins & Alternative Baking Company cookies to go with your smoothie. Located right next door to Starbucks at Mulberry & Foothill, they're easy to find. Plenty of parking around the building. I gave 5 stars for their friendly greetings and goodbyes upon arriving and leaving. read more

I went in with my sister, and 4yr old. Unfortunately my son dropped his smoothie and the cup broke. There was smoothie all over the floor. They're were 4 customers waiting for drinks and two employees. NOT ONCE DID ANY OF THE EMPLOYEES ASK IF WE WE'RE OKAY, OR IF WE NEEDED TOWELS, OR OUT A CAUTION SIGN OR HELLO CLEAN. THEY DIDN'T STOP AT ALL. I asked for another smoothie and they have me one. I am 8 months pregnant, my sister is 9 months pregnant and WE had to clean up the smoothie off of the floor with only napkins. We weren't offered a mop. It was very difficult to clean the floor with napkins and or baby bumps in the way. We're could of slipped and hurt our selves or another customer could have slipped and hurt themselves. Not pricing a caution sign, a mop or help is not okay. Their job was to stop what they were doing to take care of the spill for safety reasons. I will not go back. Horrible experience. read more

Great service, reasonable prices, and they added chairs to sit if you want to relax for a bit. I highly recommend this particular Juice It Up!! read more

First time at this location awesome costumer service & very friendly staff will Definitely come back :) not to mention my smoothies are delicious read more

Juice It Up! - First time at this location awesome costumer service and friendly staff I would definitely come back to this location:) - Juice Bars & Smoothies Near Me - Upland, California

I'm leaving this review in defense of the employees, as a tired food service employee myself. WE. ARE. HUMAN. We have bad days just like you do, we cannot be perfect 24/7 and if you're coming to a food establishment expecting perfectly functioning robots than I'm sorry to say you have unrealistic expectations and it's not the employees fault they cannot live up to YOUR expectations. I just witnessed a moment where clearly the cashier was having a bad day, and the woman was acting as if she was personally offended he wasn't acting like those perfect robots I stated earlier. Should he have snapped? No, but again we are HUMANS WITH FEELINGS AND EMOTIONS. Don't treat us like we're below you or that you're above us just because we make smoothie. Don't act as if you're the only damn person who matters, or as if the world revolves around you. Yes customer service is important, but so is treating your cashiers like actual decent people. We get tired of being treated as garbage and if people actually stopped to think "am I being an asshole?" The world would be a much better place. And to make this an actual review, I love this place. The smoothies always come out fast and completely delicious. The PB cold brew mocha is my current obsession. It's extra to order it with almond milk, but it's worth it! Trust me! read more

Not bad selection and quality. Only thing is there is always only one person working this it is normal to wait 15 minutes to get a drink with maybe only two customers. read more

No phone orders ? seriously?? How many customers are you inconveniencing just because of this stupid rule I mean get a credit card payment over the phone And facilitate peoples lives ... read more

I have been to many Juice It Ups around the Inland Empire and this one was the worst by far! I took my girlfriend here because we had just left the gym down the street. She had NEVER been to a Juice It Up before. I was excited to take her because I have always had such great experiences. First off, the smoothies were OK. I always get the protein blast so I know. Hers was really watered down and thin. Secondly, the young Hispanic lady that took our order was not very helpful. She's about 5' 8" with long brown hair just in case you wanted to know. Normally the workers answer questions or make suggestions. My girl asked, "what is wheat grass?" The worker did not answer her question and just looked irritated and walked to the back of the store until we were ready to order! My girlfriend would have bought all kinds of the supplements they sell there but the lady did not seem interested in answering any questions. She made it VERY obvious that she wanted to know about the supplements but the worker girl was WAY in the back ignoring us! She came back when we looked ready took our order and my money. No tip for her for sure!! read more

My juice was good but the girl that assisted me was not so happy. She looked like she just rolled out of bed and was not pleasant at all. She needs to be reevaluated to work there with that kind of personality.. read more

For those who don't want to read review, just go to a different juice place I called today 8.12.18 at 5pm I asked for the healthiest juice they had, no sugar and veggies. They guy on phone was so quiet and sounded pissed off or sad, he made a suggestion and when I got there a girl served me a smoothie . I told the girl that my drink tastes like a smoothie, She said yeah it is, I told her " I asked him for the healthiest juice " She ignored me . They didn't acknowledge me or thank me Really dude staff they need training on recommendations, my mom is very sick and just got out of hospital and can't eat I drove out the way for a juice read more

The place was clean. The employees weren't friendly nor rude. They were very quiet. I did ask for my strawberry wave with no bananas which of course they put bananas in it. Other than that it was pretty good. read more

This place is expensive. I just went to a different location last night and got the same raw juice for $7.99, and came here and it$9.49. I thought all juice it up were the same. I won't be coming back to this location read more

Love the Evergreen!! This location also accepts Groupon, which I really appreciate. Joshua has great customer service and always gets my order done quickly read more

Juice It Up! - Juice Bars & Smoothies Near Me - Upland, California

I shop at juice it up regularly even though to get to the nearest juice it up I have to drive far. I visited the store today to get 2 smoothies and as I waited the clerk (Chad) put out the drinks he had made, did not call anyone's drinks and later I asked if it was mine and he said the drink name and proceeded to say he did not know what I ordered. After that I was waiting for my other order and they started to make about 5-6 more orders before mine and those orders were actually placed after mine so I was a little agrivated that I had to wait 20 minutes to get one simple order. I asked chad why my order wasn't completed before they started to make the others all he said was that it would be ready shortly. He then made my order and to my surprise it was the wrong order I ordered a gummy bear smoothie he had already asked if it was red or white when I was ordering I always order the gummy bear smoothie red. He then said it's the right order and that he would know better because he has worked there for a year and a half, this is very frustrating because I've been ordering this same drink for over 5 years so maybe I do know a little better he then asked if I wanted a refund I said yes because I've been waiting 20 minutes only to get the wrong drink. I got my refund he then asked to have the drink back I asked him if he really wanted it he said no and began yelling other things to me while I walked out. I started to try the drink and realized that the both drinks he made me were watered down. This has been the worst juice it up experience I have ever had. I would like to keep coming here but if the employees are all untrained rude and discriminative I would rather switch to Jamba Juice. If he had worked there for 1 year and half but hasn't gotten enough training to know what drink is a priority? This is very unsettling read more

Juice It Up! - Juice Bars & Smoothies Near Me - Upland, California

We came in 40 minutes before closing, and I was told I couldn't buy a raw juice because the owner doesn't want employees staying late to clean the machine. What?!? I could have a smoothie but not the raw juice I came in for. Store name should be Smoothie It Up then! read more

I been buying juices it up for the last months 3 times a week last week I had a coupon for one BUY and get the second for free ..SO I ask the of girl if I can use this coupon my friend who goes there ALL the time she has use it they have no problem with it.so i TRY to use it was told no !!! IS not our store coupon !! IS not his or her coupon is the FREAKING company's crap..THEY should have honor the stupid coupon his or her not losing money period..but again that's why they work that minimum wages!!! They were rude..unhappy people..quit if you don't like your job..teach your people to do customer service..YOU just lose your business read more

Rude customer service. All the employees were so rude and had attitudes. Even the manager was rude. They also like to charge extra for everything. Even using a credit card and splitting cups. I have gone to many other juice it ups and they do not charge all these extra fees. We were just passing by this area but definitely won't be coming back to this one. read more

Horrible customer service. I went in today and remembered why I had always avoided going to this particular location. They said welcome as I walked in and was very warm. I stood there for a minute figuring out what I wanted, as the worker stood at the cash register and just stared at me. When I was ready, I walked up. He didn't ask what I wanted, so I figured I'd just tell him. He punched it in, told me my total, I handed out my gift card, he snatched it from my hand. YES, SNATCHED IT! Swiped it, asked if I wanted my receipt, I told him no thank you. He left it up there, didn't say anything else to me, turned around and made my smoothie. It was exceptionally fast, thankfully. I walk over to get it from their lazy susan and it is full TO THE BRIM. It was dripping and spilling all over, it was so full! Now how am I supposed to put that in the cup holder in my Jeep?! So I had to sit there and wipe the cup, the part underneath the lid, everywhere had smoothie on it, even the counter.. I used at least 10 napkins..all of which I left on the counter on top of the smoothie mess that was all there.. I wrapped my cup in a bout 5 more napkins and took off. NEVER AGAIN!! read more

This place is dirty and unorganized. The floors and countertops were dirty. There was a mess of some sort on the back counter. The employees seemed to both be in walking zombie mode. I ordered an acai bowl and it was soupy. Most Juice it Up stores are great but this one is a mess. I'll never return to this location. read more

Service was slow and my boyfriend and I bought a large smoothie and a large juice costing almost $17 is a little pricey in my opinion. To top of off, the employee didn't take the produce sticker off the apples when they blended my smoothie and I almost ate the sticker. Did they wash the produce at all? Thought I felt something chewy and when I pulled it out of my mouth, it's the produce sticker! C'mon guys, I think the Managment should find more reliable staff that pay attention to these sorts of things to keep the businesses reputation clean. read more

So yelp shows this location opening at 8am and the sign on the door says 7am to which neither are correct because it's Tuesday at 9:40am and the doors are locked. Several customers including myself have looked and the window and attempted to open the doors. Please get it together. read more

Love their excellent customer service. Juice is good, but most importantly their service makes me want to come back. :)

Yo this place is hot good smoothies n they helped me out pretty quick n chilly very A+ I love smoothie places

It was super hot outside so we decided to grab a smoothie! We had a coupon for buy one, get one free and the really nice associate told us that they accept Jamba Juice ones too! However, Jamba Juice does NOT accept Juice It up coupons. The store was really clean and we only waited for two minutes! This is my new favorite Juice It Up. We will be back for sure. read more

Second time visiting this establishment and I was hoping for a better customer service experience compared to my previous visit, but unfortunately that was not the case. I received the same bad customer service. Sad, sad people working here. read more

Worst service, didn't have ginger and the guy needed to get it together. They opened over 30 minutes ago and he was lost. The food was on a nasty black rack next to the cash register too. We walked out before ordering. Would rather go to the one off mountain! read more