This location only has a few seats by the ordering counter. It's located in a busy plaza but with lots of parking for walk-up. We chose walk-up because the drive-thru line was very long, as usual. Unfortunately the wait at the walk-up was long too. I really should remember to order online. I like the Iced Golden Eagle, Annilator, and Coco more. They always hit the spot when I'm craving for something coffee and cold. Regular sized is more than enough. It's pretty huge compared to many places' regular. read more

I usually order and pay ahead of time and my order is NEVER ready when it says that it's ready for pick up. I've had to wait an extra 10 minutes usually . Today, I wanted to claim my birthday reward (free drink) and ordered ahead. I still arrived a couple minutes past the time. I checked in at the window to let them know I was here and the response I get is that they're backed up. So I stand aside and wait for my name to be called. Fast forward 28 minutes later and I still don't have my order and the lady who ordered at the window is getting her order. There were a lot of people waiting around at this point and I've been waiting for almost 30 minutes . I had to leave and just left without my drink. read more

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Kate at Dutch Bros was absolutely amazing! Her patience was exceptional, especially considering we were in the drive-thru. She took the time to help my sister-in-law, my other sister-in-law, and me find our new favorite drinks without ever making us feel rushed. Kate asked all the right questions, made great suggestions, and was genuinely the sweetest person. You can tell she really enjoys what she does. She had such a positive aura, a beautiful smile, and the kindest energy. Customer service like this is rare these days, and Kate truly made our whole experience. Dutch Bros is lucky to have her! If you get Kate taking your order, you're in great hands. read more

Ordered online. Said to ready at11;17. It's been 35 min and still nothing. Horrible service. But coffee is good. And please manager team don't put a generic response to my comment. You won't do anything about it anyways. Update it's now been an hour and I asked were is my order and they told me you'll get it when you get it. We will call your name. I just left without my drink. I hope I can get my money back online read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Upland, California

When I want a coffee treat, I always find my way to Dutch Bros! Vanilla cold brew with soft top and cream is silky smooth and always hits the spot. Yes, the line can be long, but I honestly try to avoid the weekends for this reason and if I end up there on a Saturday morning...the line moves quickly and the workers are always so sweet! I recently listened to the background of Dutch Bros on a podcast and I can honestly say I am more inclined to continue supporting their brand based on what they stand for as a company! Can't wait to be back! read more

Came for another brown butter chocolate chip latte. I add another shot of espresso and it works well. Staff were friendly, the young lady who helped take my order was nice. The line moved really quickly today. The drive through was clean and the seating area was shaded and cool for the heat. read more

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Went into the Upland Dutch Bros this morning. I ordered 2 drinks, a sugar cookie latte with white coffee and a vanilla chai. While it's not my favorite drink, the sugar cookie latte comes with a soft top, sprinkles, and vanilla flavoring creating a sugar cookie like flavor. The sprinkles aren't sugar based, so it has an interesting addition. While I went, the drive thru was very crowded so we decided to mobile order while we stopped by the bank. There were quite a few people waiting outside. There's no inside seating offered only a few tables outside, making it more of a stop and go coffee shop rather than a sit down. I mobile ordered in the app at 9:20 and the drink said it would be ready by 9:27, however our drinks were not ready until 9:35 read more

Dutch Bros Coffee - Sugar cookie latte with white coffee - Juice Bars & Smoothies Near Me - Upland, California

I hate to have to write this review ,but this is the 2nd time in the same location that this happens to my order. We always go to the walk up window to order, my order has gone missing twice now, when I walk up to the window to ask for my order after I consider enough time has passed by since ordering , and no one knows where my order went, the most confusing part is that the cashiers change like every 10 mins , so of course it makes it evens harder for them to figure out what the heck happened to my order. So frustrating. No one even apologizes or gives you a reason to what could have happened with my order. read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Upland, California

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Workers are always nice and fast. They have great customer service and always make my coffee right each time .

Another day another Dutch bros! Got to try out this new (to me) location. Busy as usual but got my drink within 10-15 in the walk up line. Since fall flavors dropped I was able to a kick in the face rebel - peach, Pom, passion fruit and cherry - the very first rebel I ordered a million years ago. So good but the new candied cherry flavor did overpower the rest of the flavors, still delicious though! Hopefully one day Dutch bros will come to Los Angeles/ San Fernando valley- we need you! read more

Dutch Bros Coffee - Kick in the face rebel - Juice Bars & Smoothies Near Me - Upland, California

Ordered ahead of time on the app and then had to wait in line 20 minutes while the two boys working behind the counter giggled like school girls and blasted the music at full volume. My drink had just been sitting there diluting the whole time while the ice melted. Then they give me a tiny straw for a drink with boba in it. The line was 15 deep and they had no sense of urgency. Will probably not come here again. read more

7/13/25 Nice hot summer's day calls for Dutch Bros treat! Shout out to the lovely Mae for taking my order, she's a breath of fresh air with her beautiful smile. It's amazing how quickly I got my drinks! The drive thru line is at least 15 cars deep!!! Got my iced oatmilk latte & trying the chocolate milkshake--a bit disappointed with the consistency coz it was more like a frap than a milkshake but it was still tasty. Will try their other adventurous flavors next time. I like this location coz it's quick, convenient & the service is always consistently friendly read more

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Came for the lil dutch bros phone buddy giveaway and the line went by quick once 3 hit and got my drinks pretty quick! It was organized and efficient, love how they were well staff and prepared. Drinks great as always, although the Jingle Nog was not one we will try again, but Gingerbread Latte and Mistletoe Lemonade were yummy! read more

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Stop by for a pick me up! No food here just coffee We decided to skip the drive-thru because it was packed so we just order over the window and it was super fast. The girl taking our order was attentive and very helpful since we never been here before. No ambience since they don't have an inside area only outside. Plenty of room to bring the fam or friends and sit on their outside area. Will be definitely coming back to this place Date of visit: May 2025 read more

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5/5 Every Dutch Bros has the best customer service and customer experience. Side note: I got my free car coasters gotta love my Iced Mocha and Golden Eagle Freeze read more

I'm writing this review specifically for the Dutch Bros location in Upland regarding a recent birthday visit. It was my birthday, and I was excited to order my free birthday drink, as I always enjoy the fun and quality Dutch Bros is known for. Unfortunately, the experience was an absolute disappointment. First, the drink itself was nearly undrinkable. It tasted like plain, watered-down iced black coffee with almost no sweetener or flavor, which is a major quality issue for a flavored beverage. Second, and perhaps more disappointing on a birthday, there was absolutely no decoration, cute writing, or even a simple birthday note on the cup. My friend recently visited for her birthday and received adorable, personalized writing on her cup, which is what I have come to expect and love about the Dutch Bros experience. The lack of effort and poor quality of the drink makes me wonder if there was a lapse in attention because the drink was complimentary. If that's the case, it's a poor business practice. Overall, this was an absolute disappointment, especially on a day meant for celebration. I hope the Upland location can address both the drink consistency and ensure the fun, friendly service they are known for is applied universally. read more

Dutch Bros Coffee - What I ordered - Juice Bars & Smoothies Near Me - Upland, California

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Wow! This location is so packed! The employees did such a great job with how quick they were making drinks! They managed the lines very well! No mistakes were made and my drink was delicious! Also great music selection read more

Dutch Bros Coffee - Electric Berry - Juice Bars & Smoothies Near Me - Upland, California

I came to get a gift card for my friend at work around 630am. I got off my car, there was no line. It was quick and easy. I ended up getting two of the American eagle drinks. A regular iced coffee and a blended coffee = $13.70 I was in and out of there in 6-7 minutes. read more

I normally love dutch bros this is my second time going to this location and both times theyve gotten my order WRONG!! The first time I ordered a golden eagle, it tastes like straight up shots with milk. No caramel or vanilla taste whatsoever. I just came back from this location this morning and ordered the new holiday drink- holiday jingle. It was my fault that I didnt taste my drink before leaving the store, but when I did taste it, it literally tasted like dirty sink water. This drink was also supposed to have sprinkles and they didnt put any (as seen above in the photo i provided). Unfortunately, I dont think i'll be going back to this location. I may even be traumatized from going back to dutch for a while. read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Upland, California

On 4-17-26 at about 1110 I stopped in at the upland location for some liquid fuel. I had been riding my bike throughout town and I was feeling super sluggish after about 45 minutes in.So I rode my bike in to the drive through area. I was greeted by a young man named Lucas and a young gal named Allison. They recommended what I should order, a golden eagle frappe with coconut milk, based on what I told them I liked. It was refreshing and not too sweet. Definitely the right choice for me. I recommend this drink and place for anyone looking to fuel up. Thank you Lucas and Allison for taking the time to let me know a little bit about the Dutch Bros menu. I will be back!!! read more

Such a disappointment and waste of money. My drink was awful. I wanted to love this because they're becoming more popular around CA, but yeah probably never again. I had the mudslide iced coffee , tasted like watered down coffee and sugar. read more

I was a tad bit confuzzled when I attempted to combine two coupons with my order but, everything worked out. I was very happy with the secret flavor chai tea I ordered. The ambiance of the new location was very pretty and the lines were long and its worth waiting for. I was also amazed at the Starbucks line across the street had one car, and the dutch bros line was wrapped around the parking spaces. I think that speaks volumes. read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Upland, California

I didn't have a Dutch Bros near me until this location opened. I went there for the first time in a while and got the zero sugar golden eagle was really good and tasty. The service is always good a little over the top but that's OK. read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Upland, California

So excited to be near a Dutch Bros so I asked my friend to stop. However, our drinks was missing items. I told my friend how awesome the candy cane cold brew was but it was not made right. It lacked peppermint and chocolate which I had in my previous 2 drinks when I ordered. We already drove away so what can you do. Oh well. Try your drinks before you leave. read more

I genuinely love Dutch Bros for their quality drinks and friendly vibe! Also, they have a variety of drinks especially for my kids- esp the milk shakes are delicious and affordable! And don't let those long lines deceive you- it moves by very quickly!!! I love having a Dutch Bros in Upland! read more

It was roughly 10am when we arrived & it had a line wrapped around its establishment. The employees were gathered around the order window. The online ordering option was down and since it was our first time at Dutch bros, we looked around confused. Thankfully, someone in line before us mentioned that they were in line for Xmas ornaments, and we can move to the front to order. I wish the employees put up a sign or let us know--we were in line for 30 mins. Upon ordering, I asked for recs, and we were helped by a female employee who recommended "gingerbread latte" and half way into her sentence she turned to the ordering window to chat with her coworkers. Afterwards, she went back to chatting with her coworkers & this is when they all chugged an energy drink on count of 3 in front of a line of customers lol. We got the Cocomo and Golden Eagle 50% sweet. Cocomo was quite creamy and Golden Eagle tasted like a typical Starbucks drink. Both were not worth the lackluster of professionalism and customer service from this establishment. I would not return to this location or Dutch bros in general. read more

Larissa was a wonderful barista for our drinks. We chose the walk up window to stretch our legs and enjoy the shaded patio area. Drinks are customizable to any preference. They didn't have soy milk but they did have coconut milk. It was a great substitute to keep me out all day. Loved the music selections while we waited. It was a nice refreshing experience to enjoy the patio instead of waiting in the car inching along in the drive thru. Plenty of parking! read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Upland, California

Came in for the first time at this location not too long of a line .Got a Hot Chocolate expresso which was pretty good for size and price . Workers are friendly at the drive thru read more

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I had a pretty good experience for my first time trying this place. There was no where to sit, but there is a huge drive thru with two lanes. When I got here I just ordered with the person at the window since there was no one in line. I didn't notice an area to order, or wonder if someone comes out to help with orders if there are more people. I was able to give the Golden Eagle hot with oat milk a try, and it was surprisingly delicious. All together the price was as much as a Starbucks with the Oatmilk around $7 something. The cup is unique with a different type of spout, and my drink was hot but not so much that I would burn myself. I liked coffee beans , and it definitely tasted strong. Overall enjoyed the experience and look forward to try other things in the menu. Until next time! read more

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This was my 3rd attempt at trying Dutch Bros and this time I found something I liked. We walked up to the window and were greeted by Juan who helped us craft our order. My cousin told me her favorite drink is the carmelizer, picture perfect so I ordered that. Juan asked if we wanted it blended and we weren't sure and he suggested we get it blended and it was amazing! Juan was so friendly and helpful and we would come back again because of his great service! read more

Dutch Bros Coffee - Menu - Juice Bars & Smoothies Near Me - Upland, California

Gets worse and worse. Now they have this entire song and dance about light ice. Give me a break. Anyway, I've only gone for the rebels. They DO NOT know how to make espresso. It's absolutely terrible. I got to the window and was given a medium rebel when I ordered a large. She snatched the can out of my hand. I asked for a refund, she asked some cool guy to help with the refund, clearly I was having an issue and he greets me with "sup bro." Ok. I won't be back. read more

Dutch Bros Coffee - Rip off - Juice Bars & Smoothies Near Me - Upland, California

they need new staff sorry i know that's a bold statement but this is not the vibe dutch is supposed to have. dutch vibes are unmatched to any corporation and this dutch does not serve the same dutch i know from grant pass. the window person just seemed so done and i understand they probs had a rough day or something (but it was 10 am) but their attitude was good when talking to fellow employees but annoyed when talking to customers. and why were there 5 line busters? 2 of them were just standing there by themselves (so didn't look like training) and there were about 7 cars max in line, no need for more than 2 line busters there. i did mobile order and waited an extra 15 mins for my two drinks. one of those drinks was the brownie batter and they put about 8 brownie bits in my drink, i was expecting more... and i saw one of the employees pour a bunch of brownie bits into another cup... i liked my drink i got an americano with cream and with soft top. i have no complaints with the flavor. dutch corp, you know what dutch is supposed to be like. it's bad vibes here. help. read more

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This place is so bad. Every single time it fails. I work right across the street so I only ever get it when management wants to pay but it always is so nasty. The iced drinks are all ice, it takes up more than half the space in the cup. I even included a picture of one time that I drained out the nasty chai to show the amount of ice. Aside from that when you order online and asked for whipped or soft top they NEVER put it, even though the soft top costs extra. Buy Starbucks instant ground coffee and you'll be better off making your coffee at home. read more

Dutch Bros Coffee - All Ice in cups - Juice Bars & Smoothies Near Me - Upland, California

I love Cassie, the manager and her crew. Everyone is always so helpful, professional, and through. I go there several times a week for my secret menu item, gummy bear OG with green tea. I highly recommend this team. Not only do they provide excellent service - they also are a tremendous community leaders. Go check them out! read more

First time here and this place is chaotic. 3-4 people taking order but no personalities either. We mentioned it's our first time and no recommendations or anything. Then the damn line is so confusing. I ordered flap jack shake and it was just sweet milk. Also got me sick. I think they have their milk sitting out for sometime cuz my husband also got sick. Never going back here again. Not worth the hype. read more

Dutch Bros Coffee - Flap Jack aka sweet milk - Juice Bars & Smoothies Near Me - Upland, California

This was my very first visit to Dutch Bros. I'm not a coffee drinker, but lately I been so lazy I felt I needed something to wake me up. I went online and reviewed the menu before getting in line. Let me tell you, they got it going on here! I was very impressed with the service here. Drive thru was a breeze. They had two employees taking orders. By the time we got up to the window we paid, got our drinks fast and that was it. Service was fast & friendly. I loved my drink, ordered the Camp'n freeze it was delicious. Dutch Bros is so much better than that other coffee place. I definitely will be back to try more drinks. read more

Been going since they opened. Great service and people, however, the last 2 visits were extremely poor. The order was so messed up when we got to the window, they never go it right, it seemed they were very confused. We finally got our order, and was still not completely right (wrong sizes), We just took it so we didn't block the line read more

Drinks are good here. App makes me wanna go back. Their season drinks are always fire. Damn these workers way too nice to me though. No one in California so that nice to you. Lines are long sometimes but it's the calm before the storm (drink my coffee in 2 minutes and act cracked out until 9pm) read more

My eldest daughter and I were in Upland last week. We were on Foothill Blvd crossing San Antonio Ave and we saw Dutch Bros Coffee. It had a very long line of cars. You would think we would shy away from that long line. Nope, we drove right into it LOL. It's two lines that merge into one line eventually. They are primarily a drive-thru coffee joint or you may walk up to window and order. It was our first time here. Upon pulling forward, a young lady holding an iPad walked up to us and asked what we would like. And I'm like (in my head), we haven't seen the menu yet. Well, there was no menu to view from where we were in line. We could have viewed the menu online. I didn't bother... I just asked what she recommended. She said Golden Eagle is their most popular either in hot, iced, or blended form. So we went with the Golden Eagle iced with easy ice. She then took my credit card payment and the wait begins LOL... Well, it was about 30 mins wait from where we started in line to when we got up to the window. Funny, when we got up to the window, the lady at the window asked if we ordered the Golden Eagle iced with easy ice. I said yes. It turned out our drink was not made yet. I find this very funny because we might as well have ordered our drink at the drive-thru window LOL. Anyway, it didn't take them long to make our drink. When we got the drink, I noticed it was full of ice and not easy ice as I requested unfortunately. I should have asked for no ice so there wouldn't be any confusion LOL. Golden Eagle is a creamy breve with bold espresso, half and half, vanilla syrup and caramel sauce topped with whipped cream and a caramel sauce drizzle. It was quite good actually. All the ingredients were very well balanced. I would get it again, but with no ice next time. Is it worth the wait? Well, it depends on how bad you want Dutch Bros LOL. You decide! read more

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I downloaded the app prior to coming for the first time, and the app offers a free medium drink to new customers of Dutch Bros. I ordered a medium Golden Eagle, decaf, half sugar, less ice, and with their signature soft top. I arrived at 10AM, and it was very busy. I ordered ahead and promptly received my drink at the walk up counter, and the employee was very friendly to everyone. However, my drink was not very good. I know I ordered decaf, but it lacked any coffee flavor. The color of the drink was almost white, and the half and half taste was so strong that was all I tasted. This resulted in the drink being way too filling/heavy, and I only managed to drink half of it. I think I'd try some of their other drinks, but definitely not a great introduction to Dutch Bros. read more