Excellent service excellent food love love the beans. The restaurant is maintained very well, exceptional Claim. Parking is adequate with handicap parking. read more

Burgers are ok. Good size but nothing special. Fries are perhaps the worst I've ever purchased at a restaurant... They are not crispy and are incredibly greasy. Skip them. Fried green tomatoes also very greasy. Skip them. Beans are good. If your going out for burgers, skip Jucy's and head over to Butcher Shop or even Whataburger. read more

I used to eat at Jucy's when I was visiting my sister when I was younger. It was when they had just one restaurant, and I recalled really loving the burgers and the free beans. When visiting recently, my hubby and I gave it a try at one of their now many locations. It was good as I remember. The onion rings were amazing. Service was friendly and fast. read more

Gilmer Road location is awesome! Albert gives the best customer service, we will definitely be back!

This review is uncomplimentary, but it pertains to the Jucys location in GILMER. The Gilmer location didn't appear in my searches, so the Longview/Spring Hill Jucys location will have to suffer in their stead! What happened at the Gilmer Jucys last night?? (14 Nov 2025, 6-ish p.m.) I have ordered curbside takeout from their app many times without any problems at all (except once when I got home and realized that they didn't include any salad dressing). But last night wow it was like that sound effect where the record player needle gets scraped across the record album!! An employee came out once (and only once) to tell me they were still working on my order. After 30 minutes I got out of my truck and went inside to inquire. "Just a couple more minutes, sir." After 45 minutes "just 2 more minutes, sir." And my order wasn't large - it was only enough food for myself. I finally gave up and asked for a refund, which took another 10 minutes, and "sir the refund will show up on your credit card in a few days." It wasn't just me - lots of other customers were let down, too. The employees are usually very friendly, but last night everyone involved was at the limit of their patience. I enjoy Jucys food, and I need it right now because I don't have time to cook due to a project. But after last night, I will be going elsewhere for a while. Hopefully Jucys can fix their problems - Gilmer needs more good restaurants! read more

They're so stingy with their fries their burgers are sloppy and for some reason my burger buns are always wet just gross and the prices are ridiculous I do not recommend this place definitely not eating there again. read more

During a recent visit to my old stomping grounds, I called in an order to this place. Jucy's seems a lot fancier these days, and that's not a bad thing. More importantly, the burger tasted just like the versions that made me gain about 20 lbs. some years ago -- delicious ... among the best ever. The friendly server at our drive-thru made the experience all the better. Jucy's is among the best hamburgers in Texas (just check out Texas Monthly and other publications if you can't take my word for it). I will continue to compare Houston-area burgers to this place, but I have yet to find anything so divine. read more

Upsetting. ordered online. received my sandwiches and with the opposite ingredients. you can't just switch the breads. it's not like that. it's upsetting. left by the time i noticed. read more

Visited Longview again and had to go back to Jucy's. This time I brought the family. Wife is a sucker for chicken tenders and white gravy since she grew up in Texas and used to get that from Dairy Queen a long time ago. She thought the tenders and gravy were great. My son wasnt a huge fan of the burger, but he ate it. He like burgers with thinner patties, like a smashburger. I thought the burger was fantastic as usual. Great facility, well maintained and clean. read more

The food was 5 stars for sure. The service however was atrocious. Our server Denna, was very rude after she gave me the wrong information about the menu. When i informed her that the jalapeños were pickled and not fresh she told me 'that's all we got in a very condescending manner. We had a few words and I asked for her name.she refused that and my request for a manager. Upon leaving another customer who frequents there walked up and told me her name after witnessing the exchange. The manager in this situation also refused to give me the servers name read more

Jucy's Hamburgers - Bad employee - Burgers Near Me - Longview, Texas

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One of the best hamburgers you'll eat they grind their meat every day fresh the super burgers are awesome. Get a double cheese, double meat with bacon and an order of fries and you're all set. read more

Fast service and food always fresh. Best onion rings ever. I did call in order and was ready when I got there.

The food is always hot, fresh and delicious!! They are prompt and courteous. The chicken chipotle sandwich is my favorite. read more

Called in an order & picked up absolute garbage instead of my order. Couldn't get in touch with a manager or owner. We definitely won't ever be back. You got me this time. read more

Two salads = $26.00, crazy! Don't waste your time or money. Bare- bones, cold chicken, wilted lettuce. Very disappointed.

EDITED: I uploaded a picture of what was in my fries- something not edible. Obviously only the good photos can be kept because yelp sent an email saying that my picture was flagged and removed. That makes me think what else are we NOT seeing on yelp. Anyway- the cook left something in my fries. As with any newly opened restaurant, the lines were long, yet my wait wasn't too drastic. They had a worker coming out to the cars to run food, but by the time I reached the menu, she had gone back inside. Brooklyn, the host at the window, was very sweet. She greeted me with a smile. It was busy on the inside, but it looked clean and well-managed. The Cowboy melt burger was hot and fresh. I'm not a fan of their fries, but I ordered some this time. It'll be my last time ordering fries at Jucy's, though. I'm just not a fan of their fries at all (no matter the location). The burger, although hot, wasn't seasoned well. I had to season it myself when I got home. The Texas toast was toasted evenly, and the cheese was melted well. Some of the onions were scorched on the burger, but that didn't affect the overall taste. Get someone in the kitchen who can season the meat, and we have a great burger ! The Jucy's on Eastman has a better seasoned burger by far. I did find a piece of string in my bag with the fries that had some hair attached to it. That wasn't too pleasant. Overall, I'll be back in a few months to try it again! read more

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Very disappointed that all jucys are doing half off orders through the app but the manager said they were not taking online orders nor could she give me me order half off. Sounds like false advertising to me!! Whataburger it is!!!! read more

Can you say YUMMY! I only got a salad but the food passing me by to the tables was making my mouth water. Breakfast portions look huge and the lunch choices was a great selection. Yes! Stop by here. read more

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Jucy's has some of THE best burgers around. I hands down would choose jucys burgers over almost any other burger in town. If you got an urgent for a burger, this is where you want to go. Any location, they are all amazing!!! read more

I love Jucy's for the fresh food and veggies that go on the burgers. Very clean dining room and restrooms. I wish I had more time to eat out because the Black and Blue burger is fantastic read more

Jucy's Hamburgers - Dining room - Burgers Near Me - Longview, Texas

My dad and I went to this place while we were up in Longview for a construction project we were working on for a house. I'd been hearing about Jucy's Hamburgers from him for a while, and about how they were so good. I'm a burger connoisseur, so I don't just give out the best burger in the state to just anybody. But I am always in the mood for a good burger, so why not? I got the Bacon Cheeseburger with mayo and everything on it, and fries and a drink. The fries reminded me a lot of Five Guys fries. Hand cut potatoes, with a good crisp and just the right amount of salt on them. The burger was about as good as you'd expect. The bacon could have been a little crispier, because some of it was on the meatier side, but I bet you could ask for crispy bacon, and they'd be fine with it. The reason this is not a five star rating is probably the price, because like Five Guys, you have to order everything piecemeal, which drives up the price IMHO. Would I eat at Jucys again? Sure, but not consistently every week, because I find them pretty pricey. read more

Great food fries were good n fresh. Burger was huge Blah blah blah. Xxxxxxxxxxxxxxxxxx

They don't season the meat, I'm not for quality of beef they are using but the the last burgers I got from there was filled with gristles.

This place is so underwhelming, I seriously don't understand the hype for jucys burgers in this city. The Patties are so bland and it's just ok for the what they charge. On top of that the service is SO slow. Even if you call ahead of time, except to wait at least ten minutes when you get to the restaurant. read more

I have been a periodic customer for many decades at all three burger locations but that ended last Friday. Jucy's has now decided that it will cost you just as much to have a glass of water as it does for sodas and other sugared drinks, with your meal. Too many other good burgers available in Longview from restaurants that recognize the value of offering a product that costs them almost nothing to people that cannot consume sugar, for free. read more

So yummy and consistent. We've had the burgers, chicken fried steak, onion rings, fried green tomatoes. Never been let down.

Burgers are ok but a bit pricy. However the fries are the worst ever eaten (or a least the few I ate). The fries are So oily greasy and horrible. I ask specially for a little crispy and instead I got the worst ever. It was like getting a tube of grease covered with a fry. Can not recommend and probably will never try again. And this was my first visit read more

I'll never be back. I've eaten there twice the past month while in the area for work. My order was wrong both times. Food was less than good. read more

We love the food as always. However, everyone we spoke to was EXTREMELY rude and acted like they were inconvenienced just taking my order.

The new manager is on the ball! She was a wise choice. Always smiling. Always alert. She makes sure orders are correct, and prompt. 5 stars for valuable employees! read more

I'm a burger fan and I love Jucy's cheese burgers. I've been to a few of their locations in Longview and pretty much it's my Burger go to place. I don't eat other drive thru burgers so I was pretty happy to find this one five years ago. When I don't feel like grilling a burger I am at jucy's. Classic diner food. Love it! read more

I can't say enough. Burgers? Yes. You already know. Frito salad. Delish. But the surprise is breakfast. We go nearly every Sunday morning before church. I try to get something different each time. There are so many choices and they all come heaping on the plate. My husband loves chicken and waffles. The biscuits and gravy are great. Just trust me. Breakfast at Jucy's. read more

This new location is just as good as the others, it's just a lot closer to me-which could be dangerous to my health!! I tried the Bandito burger as recommended by a coworker. WOW!! It's yummy & hot!! They put too many jalapeños on it for my liking. The onion rings were outstanding as usual. Great family place for a casual meal. read more

Jucy's Hamburgers - Onion rings - Burgers Near Me - Longview, Texas

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Just ate here with family we ordered different items so we can try the food. I tried the bacon cheeseburger, BLT (bacon was really good), fries, chicken fried steak (batter was good) and onion rings. The food taste average needed more seasoning on everything. I gave it 3 stars because of the large portions...and you get to eat homecooked beans and unlimited drink refills while you wait on your order. I dont think I will go back to try anything else due to the unseasoned food. Also the customer service was not too good...they were impatient. read more

I'm gonna start out by saying I love Jucys. Just not this location. Having been twice I had bad experiences both times. Between the Chicken Fried Steak being rubbery, burgers being bland like no seasoning was put on them I am not a fan. My mother asked for ketchup in the drive thru. An open little shot of it so she could eat her fries in the car. She was told "the cook says this is the last time hes gonna do this" WTF really ? 1 ounce of ketchup breaks the bank ? If we came inside we could make ketchup sandwiches with the bottles on the table but heaven forbid get one in the drive thru. Management can make or break a place. Word of advise to the owners you might look at who's running this place. Its terrible. read more

Start-up issues; still need improvement The food was good but not up to par with the other two Longview locations. Phone order for takeout: All of the burgers ordered were wrong. Jr. burger with no mustard had mustard. Two black and bleu burgers ordered with lettuce and tomato only had everything including mustard which overpowered the other flavors. Will probably go in and order next time. One order of fries was about half the size you get at the Eastman road location. Order of onion rings came with 6 onion rings - expected more for $3. Overall a $27 order which was a lot considering the quality. read more

My husband loves Jucy's. I don't so much. Burgers are greasy, fries are limp and greasy. I've tried the salad, I think they call it cowboy salad. Ordered honey mustard dressing, it came with a drizzle of I don't know what was on it, went back to the front waiting behind 5 or so different people to get my dressing (only one person taking orders). Finally asked for my dressing when the girl went to ask for it one of the cooks didn't even know they had honey mustard just shook his head no. Some other guy went and found the dressing. Tonight ordered chicken tenders and chicken fried steak. NO GRAVY. Who the hell eats chicken fried steak without gravy. I know I should have checked the sack and made sure everything was there, but that's NOT MY JOB. My husband may be back but I won't. read more

I walked in the other day and this girl named kendley took my order.She was very nice and charming! She was so sweet never have meet someone who works in the fast food industry who was so nice even complemented me on my outfit!! She is the sweetest thing! Really made my day for a 60 year old who has nothing better to do.I hope my grandkids will act and behave like her when they are older! The sweetest little thing ever.Really made my day would ask for her when I come out. I even tried to give her a 20 dollar tip but sadly she declined it.Her personally really makes this place a lot better even went out of her way to ask if I needed anything extra. read more

Great hamburger and homemade fries.Also they have free pinto beans and they can be quite spicy. Love this local chain.

One of Longview's Best known Businesses! I will tell you, they have done it again! Ate here a week ago and it was spot on! Everything was great, service was great, it is Jucy's to the max! Love the location, like the lay out, its wonderful, Keep it up! Will be back! Many Times More! read more