I'm not accustomed to proving poor reviews and hope this honest impression will be helpful to…read moreimprove the ratings. If Disneyland is the happiest place on earth, this particular store has the feeling of death warmed over. The store is conveniently placed and adequately stocked but the employees are obviously unhappy. I feel uncomfortable stepping inside. Please try finding out why the place is doom and gloom. I look forward to seeing your progress because "Ace Is The Place With The Helpful Hardware Folks!" Let's see if you can make this true.

They did not have in stock the cleaner to remove permanent marker from my car paint, and I asked a…read moremale employee if i tried 1 squirt of the cleaner they did have in stock, and if 1 single squirt didnt work, if i could bring it back to return. He laughed and said no. I thought he was being sarcastic at first, then realized he was serious. So no returns at this store? Okay. I wont shop here even if you have it in stock. I'll buy somewhere else. Coming here was a waste of my time.

This hardware store has just about everything you can think of and more....so many home…read moredecorations.....coastal theme.... Farm theme...organizing items... laundry baskets... small appliances... air fryer, coffee machine, etc......cleaning items... plus all the normal hardware stuff.... Outdoor gardening items... I was surprised to see the variety of items.... ‍

Based on the screen departments services. They take your old screens and replace them with new…read moreones in about 1-2 weeks. Wayyyy cheaper than doing a screen service that comes to your house. They're so nice as well!!!

I was happy to learn the other day that this Griffin Ace Hardware store is again doing screen…read morerepairs and replacements. I had a number of screens repaired here years ago, and they do a great job for a good price. Service is always great.

Dear ACE Hardware: please leave your mysogeny at home. Me: XX DEGREE IN ENGINEERING, DEGREE IN…read moreMEDICINE, Boards in NUCLEAR MEDICINE. I needed ONE WASHER OF OD EQUAL TO OR LESS THAN THE OD, BUT LARGER THAN THE ID OF THE ALUMINUM TUBE I carried in. OD (washer) (less than or equal to) OD(tube) AND OD (washer) (greater than) ID(tube) ID (center hole of washer) (less than) OD (knot in "tent tube elastic"!!! Note: YELP does not allow algebraic symbols to be used in their reviews. Probably because their software team failed algebra. This is a standard construction "tent tube" system re-used for a display system, whereby the aluminum tubing supports a retractable display. There is a center elastic band similar to those used in tent systems. The washer will prevent the elastic band from retracting. The tube sits in a plastic receiver. English system washer sizes (which I already tried) are too large an OD. I found a metric size which worked perfectly. 99 cents. You decided to mansplain to me that my approach was all wrong. Why? Because I'm a 65 year old female wearing a pink blouse? Let me solve my own engineering problems please. Don't stand there and insist I explain myself to you because you are XY and clearly cannot grasp the solution I've already configured. I just need your hardware. I have no use for your lack of brains.

Dawn was a rockstar, she helped me plumb my diy cold plunge. She literally built the plumbing for…read moreme piece by piece, from pump to chiller. I can't put a price on knowledge and good help. Thank you again Dawn, much love.

I always get excellent service at A1. Today, I got "super excellent" help and service. I ran over a…read moresprinkler head with my lawnmower and totally annihilated it. It originally took several different sprinkler heads to find one that worked for the spot it was in. I was having no luck finding a proper replacement when Pedro walked up and asked if he could help me. I initially had reservations (because DIY me couldn't find a replacement) but went ahead and explained what I needed. In less than three minutes he had constructed (!!) exactly what I needed. He was very knowledgeable , friendly, and professional. He went on to help me with a tree problem. I know that "big box" stores have a larger selection than privately owned stores, but I've never had one of their employees provide the professional, patient and friendly help that Pedro provided. Thank you Pedro (and A1).

It's great just like an old time storefront. The service is outstanding . Very good selectionread more

I want to give a shout out to Connie who has been working there for 25 plus years . She is so…read moreknowledgeable about almost everything you need help with your projects. My dad and I will be definitely going back . I recommend this place if you haven't been.

Was helped by James Riley super professional and helped me select the right wood for my client was…read morevery knowledgeable and helpful definitely recommend asking for him when you come to this location!

I shopped around a lot for interior doors and trim. Dixieline had the best prices, better quality…read morethan the box stores, and pretty good service. My only complaint is that it can take a long time to get something from the lumberyard.

Very nice people and great service. Couldn't be happier with our new kitchen look. Great quality…read morehardwar

There were a large selection of samples to see for my new door handle. The service was very helpful…read moreand friendly. My handle arrived from the manufacturer on the agreed upon date.

Staff was young but knowledgeable and helpful. I highly recommend this spot for all your plumbing…read moreneeds!

Gary Moraga was very courteous & extremely helpful w my residential water pressure regulator…read morereplacement. He made sure I got the correct part - thank you Gary !

I recently ordered a product online from A-OK Power Equipment and unfortunately ran into some…read moreshipping issues. What impressed me was how quickly and professionally they handled the situation. They were very kind and understanding and made sure I received the product I ordered right away. When I came into the store to pick it up, Angie greeted me with a smile and was incredibly helpful. Since it was my first time there, she took the time to show me around and helped me with several other products I was interested in. She even went the extra mile to look up additional information on the computer for me. Great customer service can make all the difference when something doesn't go as planned, and A-OK Power equipment definitely came through. I'll absolutely be coming back and purchasing more products from them. Highly recommended! Vincent

Took my chainsaw for repair went to go pick it up. They said they fixed it, but was still having…read moreissues with it. Then they said the carburetor was bad. It took nine months to get the carburetor in. They told me they would replace the carburetor all I would have to do is pay for the carburetor and then we install it for free since they already charged me for the previous service. I said OK I went to go pick it up. They said they didn't fix it because it was a cost-effective . It was gonna be more than the chainsaw was worth, but the carburetor was only $70 so they didn't wanna spend their time replacing the carburetor because they were gonna get paid for it after they said they were gonna do it. They didn't anticipate it was gonna be a lot more work than expected so they basically said we're not gonna do it unless you want to pay the $235 for service. I will never do business with them again. The service lady was rude and disrespectful. Basically said to bad we don't alwyget what we want. Instead of working me she brushed me off.. worst service I ever experienced. She also said we have had issues with our technicians and had to have them replace. I wonder how many people got ripped off.

Service: Normally service is great, Will in the painting department went outside of his dept to…read morehelp me with a heavy item and was very friendly & professional. Selection: Great selection at store or online Value: Great value for items

Cold cashier with terrible attitude at first cashier counter to the left…read more Young lady with the long black hair. 7/31/26 10:48am 1550 w valley pkwy, Escondido, ca Told me there's a guy that was waiting way out by the aisle, I did not see him all the way in the aisle and I apologized immediately. She said nothing after, the guy did not even look in our direction and immediately went to other cashier about 10 seconds after I apologized. The cashier just proceed to say nothing and do nothing pretending I was not there. Had to go to self checkout after that awkward interaction. She could've had a bad day but damn that was the ruddest cashier I ever met, makes me wanna think twice before coming there again.