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    Jms Technical Solutions

    5.0 (18 reviews)
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    3 months ago

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    2 years ago

    He was very responsive and offered incredible advice. He very dependable and possessed great communication.

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    10 years ago

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    Ask the Community - Jms Technical Solutions

    Review Highlights - Jms Technical Solutions

    “I was in desperate need of a computer "wizard" when I found Jason through a friends' glowing recommendation”

    Mentioned in 14 reviews

    Read more highlights

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    UPDATE: Just got back from Apple Repair who took one look at the lens & said it was full of 'gunk'…read more& dust. Detailed diagnostics showed dust particles, spots, and scratches on the glass that Nice repaired. I'm gonna call my repair at NiceRepair a loss & walk away. Can't say the man was particularly nice nor was his repair good either. Brought in my iPhone 16 pro with a cracked camera lens for repair. TLDR: the quality of photos is awful & blurry after the repair, especially zoom. Quality of photos is terrible after the repair especially in night photos. You see the light streaks in the holiday lights. Then when recording video, as you zoom in, the picture goes totally out of focus in the mid distance then back into focus as you zoom in. Close-up macro photos are not crisp. The man wasn't the most friendly person but with the reviews here I thought that wasn't important and he'd get the job done well. He was on the phone when I walked in and after some back & forth he agreed to lower the price for a computer battery down to $240 but was not willing to negotiate at all with me for the camera lens. I relented since he had great reviews. He gave me a whole $5 discount on $80 if I paid in cash. Then tried to upsell me on screen protectors for front screen & cameras. Photos & video speaks for itself. I won't be back. I'm out $75 (plus whatever it will cost to get a decent lens in my phone. I have a long time left on my contract so no upgrades for me) and the quality of my photos is garbage. Take what you will from this review. I hope your experience is better.

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    Terrible customer service, poor communication, and a complete waste of my time…read more I dropped off my Lenovo laptop on August 19, 2026 to have the hinge repaired. My receipt says "Tomorrow" for pickup, meaning I was told it would be ready on August 20. I couldn't make it on the 20th, so I came on August 21, giving him an extra day. When I handed Nick my receipt, he started scrambling around looking for my laptop and then asked me to give him another 10-15 minutes to fix it. Clearly, the laptop was not ready as promised. He also could not find my charging cord at first and had to look around multiple times before locating it. When he put the laptop back together, it was poorly assembled with visible gaps and open spaces. Nick told me it still needed to be glued and asked me to come back AGAIN later that day. I told him I live far away and could not keep making trips back and forth. Nick then gave me another option: he said he would finish the laptop and personally leave it with the tailor lady in the store so I could pick it up from her. He was very specific about this arrangement and even clearly told me that the tailor lady only accepts cash or Zelle and does not accept cards. Based on how detailed his instructions were, I had every reason to believe my laptop would actually be left with her as promised. I came back on August 22 specifically to pick up my laptop from the tailor lady. She told me Nick never gave her my laptop. So now I have made multiple unnecessary trips, spent time and gas driving back and forth, followed Nick's exact pickup instructions, and I STILL do not have my laptop. I was told I now have to come back AGAIN on Monday when Nick returns. This entire experience has been extremely frustrating and unprofessional. Nick has repeatedly told me something would be done and then failed to follow through. What should have been a simple hinge repair has turned into a poorly assembled laptop, a temporarily misplaced charging cord, multiple wasted trips, and repeated promises that were not kept. I will update this review after Monday to document whether my laptop is finally repaired properly and returned to me. Update 8/25/26: I was finally able to pick up my laptop today. Nick called me Monday to let me know it was ready and apologized for everything that happened. When I picked it up, Nick also acknowledged that a piece near the hinge had been lost during the repair, so unfortunately my laptop was returned with that piece missing. He gave me a discount because of the missing piece and all of the miscommunication. I do appreciate that Nick took responsibility, apologized, and adjusted the price. However, I'm still disappointed that after everything I went through to get the hinge repaired, I received my laptop back with one of its original pieces missing. The discount was appreciated, but I would have preferred to have my laptop returned complete and not have gone through so many unnecessary trips and delays in the first place.

    Jms Technical Solutions - itservices - Updated October 2026

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