The service at this restaurant really stood out as being excellent. From the time of making reservation through the phone, to the entire duration of the meal and afterward, we felt that the service was very attentive, helpful, professional, and friendly. When making the reservation, the person on the phone was very informative and told us that if we come before 4 pm on the weekend, there was a special promotion of a free plate of choice of meat for the hot pot.
The interior of the restaurant was beautiful - bright, modern, and airy with lots of greens.
Food came out relatively quickly and they set up the hot pot for us. You can get 2 different types of soup base in a single pot (with a partition in the middle), so we ordered the tomato and coconut soup bases. Both soup bases were pretty mild and didn't have too strong of a flavour, which was perfect as you could add / mix in your own sauces, seasonings, and garnishes.
There were a lot of staff around, and multiple ones came by our table to check if everything was ok and if we needed anything extra a couple of times throughout the meal. They even peeled the shrimps for us - what a VIP service not offered at any other hot pot restaurant I had been to. First they asked if we wanted the shrimps peeled. We said yes, so they blanched the raw shrimps on sticks quickly in the boiling hot pot, then went to the back to peel them (presumably manually by hand). Shortly after, they came back out with the peeled shrimps - ready for us to cook in the hot pot.
The Seafood Hot Pot Meal Combo contained a lot of 'signature' items such as big pieces of abalone, jumbo scallops (the whole thing - not just the 'body' of the scallop), surf clams, mussels, shrimps on sticks, white fish, fish & shrimp paste, and more. In a lot of other hot pot places, you might not find abalone on the menu, or it would be offered for extra charge. The combo also came with a basket of vegetables (bok choy, lettuce, mushrooms, cut up corn on the cob, sweet potato / yam, and tofu). We asked for extra leafy green vegetables, and they came out with a giant basket of the extra vegetables.
Each hot pot meal combo also came with Seafood Fried Rice and a small appetizer / side of French fries and onion rings. You can substitute the fried rice with noodles if you'd like.
I liked the Thai elements in this restaurant (different from Chinese hot pot places), such as the coconut soup base, variety of Thai sauces available, shrimp crackers, and Thai desserts.
In addition to the hot pot combo, we ordered extra items on the menu such as the Thai Pineapple Fried Rice. This came out in a big portion - great for sharing. I liked the big chunks of real fresh pineapple, in addition to the smaller pieces of pineapple mixed in with the rice (the canned version of pineapple). It also contained shrimps, golden raisin, lap cheong (Chinese sausage), and pork floss. So if you're vegetarian or pescatarian, you can ask for some of these ingredients to be ommitted or put on the side.
The AYCE dessert section includes small portions of fresh fruits (e.g. watermelon), Thai puddings, and jellies - a lot of them contained coconut (my favourite!). There was also a self-serve ice cream machine that had soft-serve ice cream with cones. read more