We liked what we ordered but we have to remember to flip our bun if you don't like a Soggy Bottom. nothing bad to say. We will come again. read more

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Name it , trust me it's on the menu and it's hitting on all cylinders. It's remarkably clean and the cashiers are really nice. I'll be coming here more often read more

I was hoping for more out of this place. I got a white hot plate with hot sauce mac salad and home fries. The hot sauce had zero taste to it. It was as if I was eating just greasy ground beef. The mac salad was okay but again very bland as were the home fries. My husband got a double burger. He said it was fantastic. Nice and juicy. The fries needed to be cooked a little longer. They have a very extensive menu and it's very clean. I would go back because I hear the wings are fantastic but that's yet to be determined. They need to step up a seasoning Factor across-the-board it seems especially with their meat hot sauce because it's a Rochester staple. I would go to Bill grays instead of Jim's if you're looking for a flavorful plate. Or Spencerport Hots which actually has my favorite. read more

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Drove by this place a few times and never stopped. I'm glad I finally stopped by to check it out. The service was great, I made it in time before a line was out the door it was popping. I got the philly cheese steak and it was delicious . Very impressed on how the kitchen run and how they communicate with each other. I'll definitely be back to try more. Thanks for the great service. We need more places like this, makes you feel good. read more

Great food and we have never been disappointed. We have regular customers for the past few years and have tried many of the menu items the all American plate is one of my favorites read more

4 stars is about right. The burgers were very juicy and exceeded my expectation. Onion rings were good. I ordered the double cheeseburger plate, which came with 3 onion rings, fries and a small soft drink. I asked for a milk shake instead of soft drink and was told it was an up charge which was fine. My bill then said $2.50 for a milkshake (milkshake prices were not advertised, but apparently that is the full price of a small shake). When I then asked about it I was told it wasn't an up charge it was in addition to. So I wound up getting my soft drink also. Buyer beware, this is in contrast to an earlier review about the milkshake. Food was good. Would return read more

Everything about Jim's is great, Hots and Burgers are great. #1 place to go to for me. Keep up the great work. So if you want the best go with the best of the best, Jim's Ground. read more

Hands down the best burger in town. They really get it right. The hot sauce adds great flavor to an awesome burger. I feel that it's very underrated compared to some of the other burger joints around town. Happy to see the tradition being continued with the next generation! read more

This place is on point. Hot sauce is actually hot (kinda). The burgers are very hearty. Everything is great tasting and fresh. They're doing it right and firing on all Cylinders now. read more

We ordered For the first time this evening. We were wanting a fish fry. Tried to decide between a few places nearby North Chili N.Y. We were sadly disappointed. Subpar fish fry. Thin. And not cheap. Cole slaw not in separate container and was warm. Ordered large salad and didn't include dressing that was ordered. Surprised at this negative experience considering all the great reviews. read more

I went there last night and had a double cheeseburger plate, excellent burger, onion rings, place wonderfully clean, staff friendly, helpful! We have truly missed them and welcome them back to Gates, God bless them and their business!!! read more

Jim's Ground - Double cheeseburger plate! - Burgers Near Me - Rochester, New York

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Wow, what a great find....Yelp reviews helped find this hidden treasure!! Looking for a good burger and found so much more....we enjoyed hots, burgers, chicken Caesar salad, and an awesome Steak bomber!! Steak bomber was huge and a lot of food but worth the $2 extra....great steak, mushrooms, pepper, provolone....awesome sides - loved onion rings, sweet potato fries and tater tots with cheese and bacon! In from NC and used to frequent Jim and Ralph's and love seeing the traditions carried forward!! read more

Jim's Ground is a special taste of the past of when I went to Jim and Ralph's with my Grandparents. My grandparents now are older and can't get or as much so often times I'll order there favorite from Jim's and bring it home to them for a surprise lunch! I'm thrilled that the tradition continues with Jim's! They have amazing ground round burgers, beautiful burgers and rolls! Put hot sauce on everything! Haha absolutely incredible and worth the money! read more

Great burgers and hot sauce !! We have been coming here for years! Best local fast food around town! read more

Jim's Ground - Love their burgers with extra hot sauce, been coming here for years! Eating clean when I get back home! - Burgers Near Me - Rochester, New York

Ok so I only went for the wings, and I realize it's a burger joint. So I gave it 3 stars to be fair, but the wings were less than average. The sauce had a sweet of sweetness to his and a light heat. There were was not much crisp and they were a little under cooked. Let them cook 3 more mintues, and they would be much better. I will go back to to try a burger, but wings are always my focus. read more

Jim's Ground - Wings - Burgers Near Me - Rochester, New York

This cheeseburger is awesome! I'm from out of town and this is the best place I've eaten in Rochester! read more

Jim's Ground - Burgers Near Me - Rochester, New York

I went based on Yelp reviews and am glad I checked the place out. If I'm in the area and want a burger I'd hit them up again. My visit was during lunch and I ordered their double cheeseburger platter which comes with french fries, onion rings and a small drink for $11 and change. The place was full but the service was fast. Those who ordered take-out stood to the side to await their orders, and I was very pleasantly surprised to find they provided table service for eat-in orders. The onion rings were OK and the fries were the typical crinkle-cut style which I'm not a fan of (they always seem to need far more salt to be enjoyable than they should.) I added lettuce, tomato, onion, mustard, mayo and hot sauce to the burger. It was big, juicy and yummy. Their hot sauce was just a tiny bit light on the flavor side IMO, but much spicier than most I've had here in town which was a nice change of pace. Go check them out if you're nearby and help support another one of our local independent restaurants. read more

Usually very good food. Burgers fries fish and wings are USUALLY great. I got wings and a cheeseburger plate today and was very bland. The wings were depended on sauce to the point they were not edible. I called to complain and all they said was "I'm sorry next time you come in we'll make them Extra special" lol are you serious?? Prob won't be back. read more

Was very impressed by our first visit here. DELICIOUS food, very friendly staff and quick service! We will definitely be coming back.

Terrible meal. My wife's chicken finger meal had chicken fingers that were over cooked and macaroni salad that was dry and flavorless. My dressed cheeseburger was over cooked and topped with one thin, see-through tomato and a tiny layer of shredded lettuce. Our side of French fries were old and stale. Our side of onion rings were soggy and limp. My daughter's chicken finger kids meal had dark brown, over cooked chicken fingers with stale, old, cold French fries. There wasn't one good thing in our order. Very disappointed with Jim's. I don't think we'll be ordering from them again. read more

We can't say enough good things about Jim's Ground. The burgers are excellent as well as the fries and onion rings. Occasionally when my wife and I are trying to 'cut down' we order the salads. The salads are loaded with chicken and it is well seasoned and tender. The staff never fails to amaze me. All young people with a commitment to do a good job. They never stand still. Always cleaning, delivering food or taking checkouts. You almost never have to wait. They are always very polite. I have been to very expensive restaurants, but to me this is my favorite kind of place. read more

I've been there twice and both times gone for the fish and shrimp combo plate. A half piece of fried haddock and 4 fried shrimp. The haddock is not beer battered, it is fried in a light breading and comes out clean and not greasy at all. It comes with a roll, fries, and your choice of coleslaw or mac salad. The fish and shrimp are outstanding. Kids meal are great also and for less than $4 come with a small entree some fries and a drink. I want to stop back to try the plate because I hear it is delicious, however, the fact that it is a single burger plate is kind of irritating. Your other option is 2 hots, which is standard, but, single burger? No option for a burger and a dog? I'm confused. This is Rochester. Get your plate facts straight so I can have one. Otherwise, no dice. read more

Their fries are thick, and their burgers juicy. They make a great burger, no question about that. It's also pretty cool that they allow you to get chocolate milk as one of the drink options...most places make you pay extra, or don't even have the option! I hear that it's packed during the lunch hour, so plan your time accordingly. read more

Quick burger joint with a nice menu spread. Typically order the cheeseburger (as good as Bill Grays) and onion rings - both delish. The kiddo gets nuggets but their kids menu is spot on...at least for my 3 year old Soup is good as well especially on a cold day. Staff is friendly and efficient and even on busy days we always seem to find a spot to sit. Its a great hometown place. I hope its here to stay. Prices are decent for the type of food. My only negative comment would be the french fries. Theres something about the crinkle cut that are bland and boring. They just arent my fav. read more

I had one bite of Hannah's burger and it changed my life. The Sierra Mist was the misty-est sierra I have ever had. I'll be back tomorrow. I Jim read more

We were shocked when our old favorite Jim and Ralph's closed, BUT, there's a knew kid on the block. Love the new Jim's Ground Round. AHH the familiar steak subs and burgers. Fantastic Glad to be home is what it feels like. They truly are the best. Sam and Phyllis 10/19/13 read more

The food here is amazing! It's not a chain but a family owned business and that makes it so much better. The steak sandwich is a real piece of steak, not the thin chopped up meat. read more

It was Meh....flavorless. The burgers tasted like the bun, and the bun (at least the bottom one) was a soggy watery mess. The hot sauce tasted like water. Service was good. Prices good. Clean and not busy. I was sick as a dog about an hour after and that lasted about 12 hours. read more

Went here when I heard they opened after the Jim and Ralph's closed on Elmgrove rd. there's about 10-12 tables that seat 4. Went around 145 Saturday 5/24. Staff was very friendly and kept the tables wiped after each customer. They even brought our food out to us. Food is just as good as it was at Jim and Ralph's. I got a bacon cheeseburger, white hot, onion rings and French fries. Solid. read more

Cheeseburgers taste just as good as Jim & Ralph's, milkshakes are super thick, the hot sauce is awesome!

We were so disappointed when Jim and Ralphs closed. Thank goodness they came back! Just as good or better than before! Thank you Jims for the best burgers in town! read more

A great burger and more place. Quality is apparent and service is friendly and happy. They do it right.

Got a jim's round all the way with onion rings and a small milkshake. Came to just over $11 very fair prices as it filled me up perfect... Milk shake was thick and creamy with some chunks of strawberry... The burger and the onion rings were cooked to my liking. If ever in Rochester again I will be stopping back :-) read more

The staff is great most of them know my order and have it rung up before I even get to the counter. The food is delicious especially the sweet potato fries. read more

Hands down my favorite place to eat. The plates are best in Rochester, the burgers are big and the hot sauce is on another level. The wraps are great and the burgers are better than anything you'll get at a chain such as bill grays or tom whals. The staff is friendly and the prices are very reasonable, you don't need a coupon to not spend $40 on burgers. If you are in the mood for a burger, hot dog, plate or wrap I highly suggest you give Jim's Ground a try. read more

We came for dinner tonight and very disappointed to say the least. My husband and daughter got the slop plate.....what a let down. The hot sauce usually the best part was very watered down and tasteless. No flavor what so ever, we even paid extra for extra hot sauce. Big waste of our hard earned money. I ordered the chicken tenders, 5 very small, not just 1 but all 5! Stop being so cheap and give us the quality we pay for and deserve. Stop ripping the customers off with watered down hot sauce with TINY portions read more

My wife and I go there at least once a week. I am constantly amazed at the energy the young staff exhibits when waiting on their customers. The food is great. French fries and onion rings are the best. I always get the ground round cheeseburger but my wife likes the steak sub. The kids there always brings the food to the customers and are always cheerful. Food is always served quickly, no matter how many people. Love Jim's ground! read more

Great Burgers and cheese burgers. Fries were good too. Seating was challenging. Not enough on a weekend night, when I was there. We are old time Jim and Ralph customers and are so happy the family tradition continues. Keep it simple like the originals when on Buffalo Rd. Menu on webpage with pricing would help. read more

Great food. Always consistent. Very casual. One of the areas best burgers. They do a version of the garbage plate and it's awesome

Rest In Peace Jim, You Are Sadly Missed. I Was Shocked When I Saw Your Obituary Notice.