Had the gargantuan, like always delicious and service was good. No complaints. Recommendations. I usually get the #5, #9, or gargantuan. Don't forget the hot peppers! read more

Ordered an 18 box for Mother's Day. All the sandwiches had very little meat on them. Especially the roast beef. What a waste of money. And I usually love jimmy John's and have gotten boxes from other locations before. So disappointed and embarrassed that I had to serve it to my guests. read more

My girlfriend ordered a regular slim 3 for us to split for our lunch at work. I didnt open the food until hours later to see that it was a little john resulting in only one of us getting to eat. Please do better at double checking orders. Id understand if you were busy but it indeed was not busy during this time. I paid for a full sandwich and got a mini one so i am not only out of a meal but i was overcharged for what i got. read more

I REPEAT: DO NOT COME HERE. My kids begged me for Jimmy John's...I caved. Shame on me, BIG MISTAKE! Look at this mess. This isn't even an entire slice of turkey and the ends of the sandwich are hard as a rock. You guys really do not care. read more

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The hiring manager is so extremely rude and disrespectful, especially with her eyelashes they look an absolute mess. I was worried they were gonna get dropped them to my sandwich and I want nothing to do with this repulsive place. read more

Let them know that I had a gluten allergy. The gentleman fixing the sandwich wiped down the surface, changed gloves, fixed the unwich, went to the back for a clean knife, used the clean knife to cut the sandwich and pickle and WAS NICE about it!!! The cashier was incredibly kind also. read more

Twice this week I ordered my usual Tuna sub. I never vary as I order minus tomatoes, and I ask when ordering online to cut in half. Both days it wasn't. So I called today and spoke to manager DJ. I asked that the staff pay closer attention to the orders, and all he could say was "ok". My comment to him was so you will make sure the staff pay closer attention, and he again says "ok". The correct thing to say would be "I'm sorry, I will make sure the staff know about this. I'm a regular, and this most likely will detour me from going back anytime soon. read more

We had an issue with our order, however, I would like to put Carla on the spot for exceptional customer service, and handling the situation appropriately. Thank you Carla! read more

I wish I would have done a quick google search before I ordered here. It's raining today so I expected a slight delay Over an hour later and I still don't have 2 sandwich orders I placed my order at 6:44 at 7:14 I called to check my order. The young man who answered the phone assured me the order was received and completed and that the driver was heading out now. I called again at 7:41 and my order is still sitting there. The same young man shared that the driver was out on another delivery but was on the way. I asked what the next steps were. A manger then got on the phone to explain they only have one driver. I'm understanding to a certain degree but at this point it's over an hour and when I pointed this out and asked for a refund I was informed that was not an option. Extremely disappointed and feel a refund should be provided especially when it takes over an hour for a sandwich. I'm writing this and still have not received my order hence no pictures read more

Terrible service. I was the only customer in the store and neither employee working acknowledged me. Finally the girl walked up to the register and stood there. Still no hi or what can I get for you. I place my order and said no onions. I watched them make the sandwich with onions and she said here you go. When I said it had onions she got upset and took it back. When I got the new sandwich back I asked her if they made a new one or just took the onions off. She again got rude and snapped "we made a new one". This was the worst customer service and rude employees i have encountered. I won't be back to this location. read more

Second time I've been there and they have run out of bread!!!! How? You are a sandwich shop and it is just now noon!!!!! I'm done. Moving on to anywhere else! read more

This was my third day in a row coming to this location and the food was great the first two times. Today, I was just a little put off by the person who took my order with gloves on, touching the screen with the gloves on, touching face and hair with the same gloves on, then going over to a phone and touching the phone with the same gloves on, then picks up my bread with the same gloves on- when I saw this I asked them if they were going to change their gloves before they make my sandwich- they weren't going to, I asked them to change them first. Isn't this food safety 101? read more

The manager at the Jimmy John's on N. Estrella Parkway (I believe his) name is CJ. He's very courteous and professional. The restaurant is kept clean including the restroom. We did have a little issue with a lunch order (that he did not put together), but when I went back and talk to him, he was so kind and even remembered my first name. Jimmy John's is lucky to have him on staff. He's a true professional and he cares about people. Great job CJ read more

Perfect bread, perfect veggies. What more can one ask for?? Had a steak sauce (A-1) sammich. The #8 billy club slaps! I hope everyone in this small city gets a chance to try this place at least twice (you deserve it). I recommend coming in to get your order though, as the signs & interior design is worth a visit. read more

Jimmy John's - #8 Billy Club (I asked for bread scooped out) - Sandwiches Near Me - Goodyear, Arizona

The worst service ever at a jimmy johns. Music blaring and the lack of customer service is ridiculous! Whomever is closing tonight should not be working in a service industry position. read more

I ordered online to pick up. They called shortly after to let us know the little John bread wasn't available, so they cut the regular bread in half (unfortunate, but fair). We arrived 45 minutes later and our sandwiches still weren't ready. I walked in to pick up and they said they hadn't started on it yet. I asked why they were just starting the order... the response was, "We were doing something." Horrible customer service. read more

I usually only order here out of desperation. The delivery takes a long time. It's not "freaky fast"-

Not too sure why this Jimmy John has a 2 star, I go here quite often and it the service and food has been great! The stores very clean, the workers were very polite, it only took a few minutes for me to get my order, and it tasted great. Will definitely be returning here. read more

so I went to Jimmy John's for the very first time. Unfortunately I didn't realize the sandwich I ordered came with mayonnaise, but I ran back into the store and let them know and they made me a new one on the spot. That's good service five stars. read more

Not very happy. We were the only customers in the shop when we arrived and it still took 15 minutes to make 3 sandwiches. They were out of a few items and it was not great service at the register read more

I worked at another Jimmy Johns before. This is by far the worst run one I have ever been to. You are suppose to make sandwiches in 30 seconds. This branch takes 30 minutes to make a ham and provolone sandwich. Was almost about to go behind and make it myself. Disappointing will go to another location in the future. read more

No usual greeting upon my entry, ordered the beach club there was literally not even a teaspoon of avocado in my sandwich.

Haven't even received my food yet. But one star. So much for speedy delivery. Their delivery radius is so small that it should be at your house within 5-10 minutes. Yea. I'm going on 30 minutes waiting on just delivery. On top of the 30-40 minutes my order took to even make. PS ........your app gives you away. I see when you're making my 4 sandwiches, and when they get picked up. Terrible service. read more

Second time delivery was unavailable and they wanted to give me an in store credit or I could go pick it up. But they wouldn't refund the tip or the delivery and offered either chips or a cookie as compensation. Zero common sense now i get to wait for my funds to be refunded to my account. Person who called was super quiet and the second person we spoke to was rude. Just wanted them to make my order so i could pick it up and refund the delivery and tip... Didn't think something so simple could break your system haha. Firehouse subs is a great place to go to anyone who reads this review. Great food great people. read more

Please see the attached photo of my Turkey Tom sandwich; need I say more? I paid $10.31 for this pathetic rip off. There were 3 pieces of meat in the sandwich. WTF. I'll never return to this place, and I literally live around the corner. what a waste of money. read more

Jimmy John's - a turkey sandwich on a wrapper - Sandwiches Near Me - Goodyear, Arizona

Love this place! Great food! Always fast and super friendly. Love that they have bread you can buy. We love their sandwiches the best.something is just so much tastier with their sandwiches compared to other sandwich places. read more

We order quite a lot from this Jimmy John's and have never had any issues, and if there have ever been any kind of issues they are very fast and quick to try to resolve the issue for us. As an example we had an issue with the bread on the sandwiches on time and they completely remade it and delivered it again to us. They always have good tasting products and love the extra peppers I order and get on my sandwich so good. Thank you for good service and the fast delivery. read more

If you want to pay $10 to have your sandwich made wrong and only have 2 thin slices of meat and cheese between some bread then yeah come here. read more

Didn't eat all day so I pulled in to jimmy John's. No greeting when I can in. Sandwich was good. But I got major food poisoning from that sandwich. Never again will I ever eat there read more

This Jimmy Johns sucks really bad. I wish I could give half a star but even that's being generous. Slow cashier, no ice, no knowledge of the menu read more

So it's 9:30 they are closed. I get it. Here I am driving all the lights are on indicating it's open. Pull up. Get out of my car walk up to the door (9:27pm) then they turn off the lights You bite. read more

If I could give less than one star I would. I usually love Jimmy John's but this location is awful. They are not "freaky fast" at all. I ordered food at 12:50pm and got it at 1:50pm! Go to a different location! read more

I don't normally come to this jimmy johns location but I figured that I'd give it a go since I was in the area. To start, I come in at 7:45 and place my order. Afterwards, a young lady behind the register asks Jack (he took my order and it's on my receipt) if I got a sandwich.....and she says dang it Bc I did. Like.. Are you not a sandwich place? I'm just going to come to Jimmy John's to get a pickle I am in costumer service and I understand not feeling like doing something. However, it's your job and not only that, my sandwich didn't even have meat on it. (#6) How hard is it to throw some veggies on bread 15 minutes before close? 2. I had a membership reward for a free bag of chips and they didn't even give them to me. I guess maybe I was supposed to grab them?? It wasn't until I got home that I remembered. 3. My bread was crusty. (Wheat bread) I saw the slices of bread laying on trays. Not sure if that's normal, maybe it is & just standard. If so, this is why the bread is so dry.. I'm not complaining just to complain, it's just that the customer service could have been better. I'm sure that this business doesn't care. Compared to the Jimmy johns that I normally go to, this place is worse. On the bright side, Jack was pleasant. read more

Jimmy John's - a receipt for a pair of shoes - Sandwiches Near Me - Goodyear, Arizona

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Waited in a long line for about 45 minutes. When I got my sandwich it was very poor quality. I opened it to find a few small slices of meat. read more

Jimmy John's - My sandwich with a very upsetting amount of meat. - Sandwiches Near Me - Goodyear, Arizona

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This place is awful. Not one time has an order been "freaky fast". I made an order for delivery and it took over an hour. Now tell me, how long does it take to make and deliver 2 sandwiches to a house that is literally 5 minutes away? Plus, they have canceled an order on me on an account of there being no bread. This is just an awful location and the only JJ location that I have had any issues with. Prior to moving to Goodyear, the location by my old house was wonderful and truly was "freaky fast." read more

First time at JJ and first off I'll start with this location. Service was great and place is really clean with spacious tables to sit at. I ordered two sandwiches and they were practically done right after paying. That was pretty cool! With that said there aren't too many choices to choose from just a bunch of the same variations and first glance at the menu it can be pretty confusing. So I'd suggest its better to know what you want before you come here. I was disappointed there wasn't any meatball sandwich or chicken breast. Com'on Jimmy what's up with that and this is coming from another Jimmy! Overall, I did love the fresh Italian bread better than other places and oh! the soft pellet ice from the fountain drinks best kind! And the bbq chips were good too. I might stop by again but just not that crazy about this place. read more

Jimmy John's - a sandwich, a drink, and a snack wrapper - Sandwiches Near Me - Goodyear, Arizona

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My husband loves Jimmy John's and is always happy with his sandwich. However, I have always struggled ordering something that I like from Jimmy John's, but as I was asking Cheyenne questions about the veggie sandwich and feeling like a whiner telling her all the things I didn't like she stuck with me asking questions about what I do like to eat and she was able to make some very helpful suggestions. Her quick thinking, patience, positive attitude and great ideas helped me come up with the very best custom sandwich that I have ever had from Jimmy John's. I was so happy with this sandwich that I will no longer be trying to talk my husband out of going to Jimmy John's when we pass by one! Cheyenne was the absolute best, but she was not alone, all the workers were efficiently working together and listening in to my order so that by the time Cheyenne had pinned down my custom order the sandwich gal was already putting it together. Just a great team of workers at Jimmy John's store #2884 Nov. 26, 2022 at 11:11am! read more

Nothing freaky or fast here!! Ordered online, 30 min later still not ready yet everyone in line has gotten theirs and left.. do not eat here read more

They're the expertise at bringing you an incorrect sandwich. I don't leave reviews but Jimmy Johns, you deserve it. I order the same sandwich every time because I generally like the sandwich. I order it every time in hopes, they deliver the sandwich how it's supposed to come, the way it's presented on the menu board. Never! It never happens! It saddening. Idk if they're too lazy to put the one item missing, EVERY SINGLE TIME, or if they don't have that item EVERY SINGLE TIME! read more

Made a pick up order, went to get it. Got home and finally sat down to eat my lunch. Discovered it was the wrong order and I did not like the sandwich they gave me. I called them to see if I could come get the correct sandwich. They told me yes but I need to bring back the old sandwich or they can just give me a credit. Well I wanted lunch so I drove back and they took back the old sandwich. During COVID they are taking back old food that has left the store! Being asked to return the wrong item during normal times is annoying because it comes off like they don't trust their customers. But whatever, I'd throw it away anyways. But now with COVID that's crazy to ask! Like yes I'm going to drive 20 mins round trip (AGAIN) for one free incorrect sandwich, ya got me. read more