This isn't a great location. The parking lot is cramped. There is no drive through, and the staff I interacted with was not very friendly. To top it off my order wasn't correct and my sandwich wasn't as good as it usually is from other locations. On the plus side, the place was absolutely spotless! Service was quick and the decor was cool. I can't say I would go to this one again, but the franchise is still a good choice for a sandwich. read more

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I got food poisoning from a roast beef sandwich here yesterday. Manager was dismissive; pretty much said they follow proper health protocols although I can see that they have been cited for improper cold holding and not preventing contamination during food preparation. Won't eat here again. read more

Used to be great not sure if it's all Jimmy John's but you barely get any food now. I ordered the turkey Tom unwich. I literally got one slab of turkey three slim pieces of tomato wrapped in lettuce for eight bucks? Definitely used to be better. read more

I ate here a few months ago. I had placed 3 orders to go. Poor quality and very poor customer service. About an hour ago, my roommate ordered a delivery order. About 20 minutes ago, he received notice that the food was delivered. No notification showed up on our door camera app, and footage review shows nothing. He called the location. In the meantime, we went building to building, floor by floor, in search of the food. The person on the phone said that it was delivered, but then said, "oh, it's right here." So it wasn't delivered and they flat-out lied. Idk who is running this location, but it's overpriced for extremely poor customer service. Oh - and after they found the food, he said that they simply disconnected the call. My roommate was not rude or short with them, so I don't understand why they would act in such a manner. They just arrived with the food and said, "Door Dash was glitching' and that's why it said it was delivered." Funny that the man was wearing a Jimmy John's shirt. We threw the food in the garbage. God only knows what they did with it. read more

I'm so done with this place that im compelled to write a review in the hopes that the manager does something about it. Jimmy Johns started off great when it opened here about 12 years ago. But it's gone downhill since then. The last few sandwiches have been terrible and today was the last straw. My husband picked up 2 little John subs to go. A ham for him and a Vito for me. He got home and the ham had no ham! It was just a few shreds of lettuce and tomato slices. He had to go back. Received an apology and got another sub. No refund. Not that it's required or expected but other businesses do that and well, they've set the bar high I guess. So, I am at home and I go to eat my sandwich the Vito and it's the sorriest excuse for a sandwich I have ever witnessed! It literally has 3 thin slivers of meat that are transparent and about a tablespoon of lettuce shreds, tomatoes and nothing else! No basil or oregano or oil and vinegar as it's suppose to. Just a dry gross tasteless sub with bread crust because they gut the good part out of the bread which I have always thought to be totally ridiculous. I'm appalled. Never again will I be eating here. Want a great packed sub that looks like the advertisement??? Go to jersey mikes. They're stacked with goodness, amazing and then some. The end! read more

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This store is the best in town!!!! happy people working shows good work ethic! great food!!!! place is always clean and organized!!! read more

I only get delivery from this Jimmy John's. This place is as good as it gets from consistency, to delivery, and the politeness of the delivery drivers. I have an overly aggressive dog, and they are more than accommodating every time doing extra precautions for them selves, and for my convenience Great Job to you guys at Jimmy John's especially the delivery drivers- its a tough job! read more

Jimmy John's - excuse the bite marks, I was hungry :) - Delis Near Me - Charlotte, North Carolina

Well it's been over an HOUR and I haven't gotten my sandwich- how long before I can considered it stealing money from me?! No one answers the phone. This is literally the worst location and I hope they shut again bc they don't deserve their jobs read more

Clean... fast... extremely friendly service!!! Subs were perfect tonight.... Thanks guys!!!

Went here for lunch today. There is always a lot of people running around this location... I could never figure out how profitable it is to deliver sandwiches for lunch-with the promise of fast delivery too. This location is near my office... the parking lot is a little awkward to get in and out, but the service is quick, the food is consistently good, and the place is kept clean. I don't stray too far from my #5 Vito straight up with chips and a drink. read more

We usually get delivery and have never had an issue. The sandwiches are delicious and we love the chips. I especially love how quick and efficient they are. If we need something quick but good this is our go to spot to order from. read more

Have been here for 30 min now and am still waiting on my sandwich. I'm on lunch break I would of got my food quicker at a sit down restaurant. This is crazy will not be coming back. read more

Freaky slow. 5 sandwiches 45 minutes to make. Don't plan on going at lunchtime. Much better options in the area.

Thank you guys for coming through for us. We had a tall order....about 17 individual orders and everything was exact. Plus you guys delivered quicker than I estimated. You guys are awesome!! Thanks again!! read more

Jimmy John's is great! This is my favorite sub place! The bread is perfection. My two favorite subs are the Italian Night Club (be sure to add hot peppers!) and the Beach Club! When I order the Beach Club I usually order it without mayo because it doesn't really need it with the avocado spread! All of the chips that they sell in the store are kettle cooked which are my favorite.I always go salt and vinegar but have also enjoyed the jalapeno flavor from time to time. They also have big deli style pickles. I don't like the pickles that much here, I feel like they aren't pickled/vinegary enough. The cookies aren't that good either, I would skip those! Jimmy John if you're reading this... go take a course in cookies from Subway!!! Please!!! Or can your delivery guys stop at Subway and pick some cookies up for me? I digress... When they say speedy delivery, they really mean speedy! This place is about 5 mins from my house and they've rang my doorbell 10 minutes after hitting the submit order button! Also, the staff is always really friendly when they deliver and in the store. read more

While the delivery is freaky fast, I don't mind going into this location. They're pretty much done with your sandwich after you pay. Not to mention, this location always treats you like you're the first customer of the day and they're excited you stop by. Gotta love good customer service. read more

This place is a godsend. I take the bus to work and there isn't really anything walking distance from my office. So when I stupidly rush out the door in the morning without anything to have for lunch this place is pretty much my only option unless I want to spend well over $10 for lunch on a work day, which I don't. And frankly, I could do a lot worse. I never get anything but a roast beef sub or the Italian Nights sub but both are head and shoulders above similar sandwiches at Subway. Come to think of it, I really should branch out a bit. As far as I can tell, they cut all their meats and cheeses to order and the bread is always pretty much perfect. Oh, and they've never once gotten anything in my order wrong. You wouldn't think that would be that impressive, but I don't eat mayonnaise. And from my experience at other sub shops and fast food places, grasping the mind-bending concept of a sandwich without mayo is an achievement of staggering genius. And in case you were wondering, they are not kidding in their goofy commercials about how fast their delivery is. I literally clicked confirm order, stepped out for a quick cigarette and when I returned to my desk the reception lady was already calling me to tell me the Jimmy John's guy was here! I know it's not far, but DAMN! And it's always like that, even during rush hour. read more

The workers at this location suck. The tall dark-skinned dude that takes your order doesn't say a word. Doesn't greet you, doesn't ask what you'd like, doesn't tell me my total, just stares at me until I hand him my payment. Doesn't say thanks, won't even tell you if your foods ready. I once sat there for 10 minutes waiting for my food, while it had been sitting there the whole time because no one told me it was ready. Then there's the 'manager' guy that looks like he should be working at a Game-Stop, with the attitude to boot. Arrogant and a little rude...you work at a Jimmy John's, man. Chill it with the attitude. The only ones that seem decent are the girls and the guy running around in the background, not taking orders. The only reason I have to deal with these goons is because they won't deliver to my house, 3-MILES AWAY. Needless to say, I'm over this location and it workers. I'll be going to the location down Harris Blvd, closer to Northlake from now on. I gave the extra star because it's Jimmy John's and the foods good. read more

This Jimmy John's really is fast in general and compared to others. The employees were also so kind and professional!

Been to this location before and I was being handed my sandwich by the time I paid and picked out my chips. Super friendly and attentive employees. read more

I never knew there was a JJ off Mallard Creek Road but now that I know I'll be back. Ordered a large sandwich that was ready in minutes and the chef cut it and wrapped it up separately! Great service! read more

I stopped coming to this location after seeing employees put gloves on to prepare food without first washing their hands. It's nasty and it occurred on two separate visits at this location. read more

I love this place. I go there for lunch often and they have some of the best cold subs around. Far better than subway. It's a little weird having greetings yelled at you when you walk in the door but I guess that's just company policy. The bread is awesome and totally makes the sandwiches. read more

I ordered the veg sandwich and there is no avocado spread on it. The vegetables are very less and the bread is awful. This will be my last visit to JJ. I feel Subway is best. read more

I love this Jimmy Johns, they are the definition of Freaky Fast..... There is nothing else to be said.....

Delivered in 12 minutes. Freaky fast? YES!! If you are looking for a quick yummy sandwich youve found it. PS- if you haven't tried the chocolate chip cookies you're missing out! read more

Jimmy johns is great ...this is my favorite sup place .. will definitely visit again .. thank you jimmy johns team

This JJ's is the best one ever!! They are always perfect with my orders (even if its my whole store's lunch order!). They are super nice and just great!! Thanks!! read more

I will NEVER order from this place again. I placed an online lunch order that I received 20 or more minutes AFTER the order was placed. I actually called the store after 15 min to inquire. Instead of getting what I ordered which was a Tuna Sandwich. The Tuna must of ran away from the bread because there was NO Tuna just cheese and veggie. After calling the store, the young lady was very nice and apologetic and let me know someone would be there (my location) right away with the right sandwich, oddly enough I was told I would have to give back the sandwich that was initially delivered??? On top of that, I wouldn't get ANY credit for the inconvenience. She told me her manager said it was 1 or the other...get the new sandwich or get all of my money back...but not both? ARE YOU KIDDING ME!?! What the heck are you going to do with an old sandwich? Is the delivery guy going to eat it on the way back to the store or on his way to his other deliveries? My word isn't good enough as a repeat customer? Nope! Am I trying to get a free sandwich? ah, No! I opted to get my $ back. $7.31 was worth them losing a tenured repeat customer. Tip: GET NEW MANAGEMENT! read more

It's Jimmy Johns after all so what can you complain about they get the food right they do it quickly and they deliver quickly, nothing extraordinary but definitely standardized and consistent read more

Great subs, extremely quick service. I arrived one time with my son about an hour before they were scheduled to open and the only guy there came outside, invited us in, and made us subs. read more