The slowest drive through ever. The guy in front of me took off and didn't even wait for his order. When I mentioned it too staff. He just said something about everyone ordering at least a dozen tacos... I'm used to the taco bell at the University they get big orders all the time. No excuse. But on the plus side the staff was friendly and well spoken. Aka they didn't look mad to be there or mad at you for being there. read more

I hate to be the person to leave a nasty review but this review isn't as nasty as the food or the workers at this specific location. I cannot believe every time I've came here my order was wrong or it will be little meat mainly meat sauce, food stale, waiting repeatedly over 30 mins in the drive thru or having to park and the workers forget I'm outside to bring my food then my food is cold after waiting, and oh let me save the best for last the manger who refused to remake my cold food nor give me a refund for my food. This place isn't professional and something needs to be done IMMEDIATELY! There is no professionalism or customer hospitality at this Taco Bell I do not recommend coming here I'd rather waste more gas to go to another location. How many poor reviews do this place needs for it to get right with staff, management, and all ! read more

Worst service ever and my order was wrong. Sat in line for 30 minutes and watched so called workers at the window do nothing. Unprofessional and had no ideas what was going on. This place needs to be closed. A complete joke. read more

Not only was there food floating in my drink but the taco shells were hard and stale and the meat was cold. Very, very poor service. I still can't believe or understand how the food got in my drink but I'll never go bac. read more

Taco Bell / KFC - Looks like food from the KFC side in my drink. - Fast Food Near Me - Concord, North Carolina

Costs the most and privides the least. This is the worst Taco Bell locations I know of. I found hair in the food. Also the wrapper smelled lile vape and Marijuana. I noticed employees smoking with the food prep gloves on. I think the dirtiness was obtained outside and tracked inside back onto the food. I also noticed the prices here are 20% mote than the other Taco Bell locations in the area. read more

Stopped by to try the $5 nacho box. It was very large and came with a drink. It tasted weird to me though so I won't be trying it again. The drive through moved relatively fast. Customer service was good. read more

Taco Bell / KFC - Fast Food Near Me - Concord, North Carolina

asked for black bean burrito, there was meat. once the food and receipt was brought back, staff tried to argue there was no meat when there were clearly beef chunks...smh got a refund but arguing when you made the order incorrectly is crazy read more

It's ok at best I like Taco Bell but this place keeps messing up my order! I'm a vegetarian and I asked for a cheese quesadilla and they came out the receipt said cheese quesadilla and it was a chicken quesadilla! Another time I ordered some veggie tacos and they given me a beef wrap and chicken tacos seriously at best I can give it is two stars if you are vegetarian go to a different Taco Bell! read more

Taco Bell / KFC - Meme - Fast Food Near Me - Concord, North Carolina

Ordered 5 Meat and cheese tacos and 5 tacos with lettuce. I got 5 tacos with lettuce and 5 more with beef, cheese, sour cream, and tomato on it. Cost me 50 dollars. read more

When it comes to Taco Bell, I I know that I'm sacrificing quality of food and service in exchange for convenience and speed, but unfortunately this time they really underdelivered. During a recent late night drive-through visit in addition to both the rice and shredded chicken being bone dry (in their defense, it was 15 minutes before closing, but still, if it's that bad, don't serve it!), they also forgot to an empanada we ordered . Normally it's not a big deal to forget to bag an item, but when it takes 15+ minutes to finally get just a damned empanada, that's just ridiculous. read more

Took nearly 40 min to get my food!!! Ridiculous!!! Should have gone somewhere else! Still haven't gotten my food as I type this review!

If I could give zero stars I would. Unfortunately this is the only taco bell near me and every time they forget an item in my order. The staff always has a issue giving sauce out like its coming from there paychecks. Im here performing surgery on people as a career and you cant even stick a taco in my bag correctly. Pathetic read more

NOT fast food. Long waits for drive thru line. Staff disappears. Food was not good. Little inside tacos. Bathrooms nasty.

This Taco Bell is so underrated! They literally never mess up my order, unlike other Taco Bells. The quality of the food is on point. The line can be a little long sometimes but they move through it fast read more

If I could give zero stars to this place I would. I went to the drive-through a little bit before 10 o'clock and they told me that they were closed. And they were actually three other cars ahead of me waiting on their food so they were definitely still open and serving read more

This is the worst location I've ever been to! The customer service is horrible and the food is never hot or the food taste stale! If you are truly have a taste for Taco Bell, then I would advise you to find a different location. read more

This was the worst Taco Bell experience of my life. The crunchy taco was soggy, the soft taco was crunchy, the food was cold and OLD. Thoroughly disgusting. read more

Waited in the drive through lane for 5 minutes between tonight. I kept hearing the beep. No one ever answered. I ultimately left without spending my money here. Sucks to be the licensee who owns this store. This is undoubtedly the first time this has happened. Who knows how much this owner has in lost revenue. What a shame. Sucks to have horrible employees huh? read more

Came in and ordered a power bowl, crunchwrap combo, and a side of green beans and mac and cheese. Got the taco bell side of stuff in a decent amount of time, ended up never getting the sides of mac and cheese and green beans. My wife went back up there after about 15 minutes and asked for it and the lady turned around and asked and you could hear the manager audibly say "we dont have mac and cheese ready...thats the problem". After another 15-20 minutes, we finally just asked for a refund. Glad I dont live around here. There is a reason this has a 1 1/2 star rating. read more

Terribly slow service, even before covid. They always seem extremely busy but never get anything done. On average you sit 20-45 minutes to get even a small meal. Workers are rude. Wouldn't recommend. read more

Seems like the employees intentionally take forever in the hope that customers either drive off or just never come back. In my case they succeeded in both. No reason to stop here when Sonic and Cookout are next door. read more

Drive thru takes longer than forever, and Jesus himself would bow down in the event of a miracle that the order comes up correctly and you don't have to get back in the only line longer than Time Warner Cable's customer service phone line. read more

I love taco bell and i eat here every days. Its fast food so why people would still complain is beyond me. But seriously people!!!!! the reason why fast food does not please everyone is the demand and timing equation. If anyone can accurately can solve this equation they will become very rich or famous. Meanwhile anyone who would post a one star for a fast food restaurant are super duper freak!!!!!!!!!!!!!!!!!!!!!!! read more

If there was a score of less than one, then that is what this store should get. Went through the drive through for dinner last night. Order4 hard tacos and 2 soft tacos and added on at the window. They gave me the bag and it was missing the 2 soft tacos. I tell the associate at the window who then tells his manager. She comes to the window asking for the bag like she didn't believe me (mind you I had already put the bag in the back seat). I give it to her and watch as she counts the tacos. I then watch her put the 2 extra tacos in the next car's bag (remember this bag had already been in my car, in my possession and she is serving the food to someone else). The manager gives the associate another bag to give us, it to did not have the right amount of tacos. I give it back and the manager counts again and then says "oh, we missed another one". They finally get the order right so I leave. Get home and there is 4 pieces of chicken in my soft tacos and the beef tacos are half filled with beef. I took the food back and asked for a refund. The manager was very rude and got defensive when I brought it to her attention that she is not suppose to serve someone else food once it has been handed to another customer. I will not be dining there any more and the manager should really be fired for the way that establishment is being ran. I suggest you go in to order you food if you want to make sure that no one else had your meal in their car before you did! read more

I do not recommend this Taco Bell to anyone! I deserve some of what I get by continuing visiting this store after my first horrible experience. Apparently there is no customer satisfaction necessary for this store as no matter how may bad reviews it gets people will keep coming. My visit last night (January 16, 2019) was horrible. The very rude and smart mouthed cashier Ella R. spoke to me like I was nothing. I had a simple request, pay for 5 different orders all together and have them bagged separately. Very simple orders also such as 7 mini quesadilla in a bag, 3 five layer beefy burritos in a bag, 2 five layer beefy burritos with no sour cream in a bag, etc. I had ask Ms. Ella if she could make sure that the two chicken chalupas had no sour crème as my daughter would not be able to eat them. Her response to me was "well I don't have gloves on so I can't check them"! All I wanted her to do was ask the employees who made them!!! The attitude was very disrespectful and I am a grown man in my 50's and don't need that from someone whom I was perfectly respectful to. Anyway I was assures that it took a while to get my order but it was because they made sure it was right. Anybody want to guess what? It wasn't....you got it! I took the bags of food to my truck and searched for my food to eat on my drive home over 30 minutes away. I simply ordered 2 beefy 5 layer burritos with no sour cream & add rice. I had one and a soft Taco in my bag! I went back into the store and Ella told the new cashier to see what my problem was...very smart mouthed to say the least. After I explained my issue she ask if I had checked the other bags and I said no. That's why I needed them bagged separately because too much stuff to check. The worker in the back who was one of which made my order belted out "he's not missing anything in order"! So even though I showed proof in the bag Ella wanted to argue so I told her I would call cooperate tomorrow and she very unconcerned said "FINE"! Anyway I grabbed up my bag and left with what I knew was the wrong food. Finally I got home and guess what? You're probably right again, I was missing a chicken quesadilla!!! Sorry for the long review if you made it through but I needed to vent and say....stay away! Last note I'm a Christian and I do not approve of the secret society/illuminati Taco Bell has so freely advertised in their commercials. Rise up for God and Jesus Christ always........... read more

Went through the drive thru and waited 25+ minutes in line for 2 tacos. Horrific management. Other reviews coincide with the long drive thru wait time which means it wasn't a 1 time thing, you will most Likely experience this "fast" food. My tacos were ice cold when I got them. So I waited for nothing (other reviews again agree with this sentiment their food was cold too. Check the KFC reviews this is also a KFC) Never coming here again. read more